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Best Western The Westerly Hotel

3.0 star property

Photo gallery for Best Western The Westerly Hotel

Lobby
Lobby
Balcony view
Exterior
Desk, laptop workspace, iron/ironing board, free cots/infant beds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1590 Cliffe Ave, Courtenay, BC, V9N 2K4
  • Crown Isle Resort and Golf Community
    ‪6 min drive‬
  • Vancouver Island Visitor Centre
    ‪8 min drive‬
  • Comox Ferry Terminal
    ‪11 min drive‬
  • Comox, BC (YQQ-Comox Valley)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed, Accessible, Balcony

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Shower Only)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Balcony (Pet Friendly)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Courtenay

A stay at Best Western The Westerly Hotel places you in the heart of Courtenay, within a 5-minute drive of Courtenay and District Museum and Paleontology Centre and Courtenay and District Memorial Outdoor Pool. .This hotel is 0.9 mi (1.5 km) from Landmark Cinemas Courtenay and 1.4 mi (2.3 km) from I-Hos Gallery.

What's nearby

  • Crown Isle Resort and Golf Community - 6 min drive - 4.6 km
  • Comox Municipal Marina - 7 min drive - 5.6 km
  • Vancouver Island Visitor Centre - 8 min drive - 7.2 km
  • Seal Bay Nature Park - 8 min drive - 6.6 km
  • Comox Ferry Terminal - 11 min drive - 9.8 km

Getting around

  • Comox, BC (YQQ-Comox Valley) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Sehmi Japanese Restaurant - ‬4 min walk
  • ‪Popeye's Louisiana Kitchen - ‬13 min walk
  • ‪Coffeelovebug - ‬15 min walk
  • ‪Flying Canoe West Coast Pub - ‬1 min walk

About this property

Best Western The Westerly Hotel

Hotel in Courtenay with 3 restaurants and free breakfast
Best Western The Westerly Hotel offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. 50-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Courtenay hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 67 air-conditioned rooms featuring refrigerators and microwaves. 50-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include wedding services, a fireplace in the lobby, and a ballroom.
Enjoy American cuisine at The Westerly Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. A complimentary full breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Courtenay? This hotel has 14000 square feet (1260 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 11:00 AM. An additional breakfast (subject to charges) is served daily.
The Westerly Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
The Flying Canoe Pub - This pub specializes in American cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 11:00 AM
  • 3 bars/lounges
  • 3 restaurants

Restaurants on site

  • Chalk Lounge
  • The Flying Canoe Pub
  • The Westerly Restaurant

Things to do

  • Billiards/pool table
  • Gym

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (14,000 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Plus Westerly
Best Western Plus Westerly Hotel
Best Western Plus Westerly Hotel Courtenay
Best Western Westerly Hotel Courtenay
Best Western Westerly Hotel
Best Western Westerly Courtenay
Best Western Westerly
Best Western Plus The Westerly Hotel And Convention Centre
Best Western Courtenay
Courtenay Best Western
Best Western The Westerly Hotel Convention Centre
Best Western Plus The Westerly Hotel Convention Centre
Best Westerly Courtenay
The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel
Best Western The Westerly Hotel Courtenay
Best Western The Westerly Hotel Hotel Courtenay

Best Western The Westerly Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 381 out of 988 reviews
Rating 8 - Good. 401 out of 988 reviews
Rating 6 - Okay. 138 out of 988 reviews
Rating 4 - Poor. 48 out of 988 reviews
Rating 2 - Terrible. 20 out of 988 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Daniel

Business traveller
Disliked: Amenities
It’s just OK. I’ve stayed in Best Western’s throughout North America and my experience here was substandard. The desk manager was somewhat unfriendly and although my room was relatively clean, I found the bed and pillows to be uncomfortable. I would likely stay elsewhere if I return to Courtenay.
Stayed 2 nights in Jan 2025

8/10 Good

Kira

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are spacious and clean and have all the amenities needed for a traveler. It is in a convenient location.
Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, good bed. Lots of supper options and brekkie was substantial and hot. Would stay again
Stayed 1 night in Jan 2025

8/10 Good

Alex

Centrally located, right across the street from grocery and other stores. Fairly clean, helpful and friendly staff at lobby entrance.
Stayed 1 night in Jan 2025

10/10 Excellent

Jin

Stayed 1 night in Jan 2025

10/10 Excellent

Paul, Fort St John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good. Stayed in the newer wing of the hotel. Good location. Great staff. Breakfast was you usual free average breaky
Stayed 2 nights in Jan 2025

8/10 Good

Shawn

Stayed 1 night in Jan 2025

10/10 Excellent

Caitlin

Stayed 1 night in Dec 2024

10/10 Excellent

Ce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Rika

Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good breakfast buffet
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

6/10 Okay

Deborah

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

No pancake or waffle maker for breakfast. Best westerns usually have this.
Stayed 1 night in Dec 2024

8/10 Good

Tricia

Travelled with partner
Liked: Staff & service, property conditions & facilities
All good
Stayed 2 nights in Dec 2024

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Loud Mechanical equipment intermittently turned off and on all night. RM 511. Otherwise great stay.
Stayed 1 night in Dec 2024

8/10 Good

sunghoon

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, superb rooms, awesome breakfast.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melanie

Stayed 1 night in Dec 2024

8/10 Good

Shelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Dec 2024

10/10 Excellent

Steffanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, thank you
Stayed 1 night in Dec 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024