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Hotel Plaza Cozumel

3.0 star property

Photo gallery for Hotel Plaza Cozumel

Sundeck
Front of property
Fishing
Exterior
Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 2 Norte #3, entre Av. Rafael E. Melgar y 5ta. A, Cozumel, QROO, 77600
  • Cozumel Maritime Terminal
    ‪2 min walk‬
  • Punta Morena
    ‪2 min walk‬
  • Cozumel Museum
    ‪3 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

Standard Room, 1 Bedroom, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Puerto Libre Cozumel

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.7 out of 5, Exceptional, (219)
The price is AU$272
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel Puerto Libre Cozumel

About the area

Cozumel

With a stay at Hotel Plaza Cozumel, you'll be centrally located in Cozumel, a 1-minute drive from Punta Langosta Pier and 9 minutes from Chankanaab National Park. .This hotel is 15.1 mi (24.4 km) from Xcaret Eco Theme Park and 18.6 mi (29.9 km) from Quinta Avenida.

What's nearby

  • Cozumel Maritime Terminal - 2 min walk
  • Central Plaza - 3 min walk
  • San Miguel Church - 3 min walk
  • Punta Langosta Pier - 11 min walk
  • Plaza Punta Langosta - 11 min walk

Getting around

  • Cozumel Intl. Airport (CZM) - 6 min drive

Restaurants

  • ‪Palmeras - ‬2 min walk
  • ‪Fat Tuesday - ‬2 min walk
  • ‪Woody's - ‬3 min walk
  • ‪Aqui + Ahora Café - ‬1 min walk
  • ‪La Inombrable - ‬2 min walk

About this property

Hotel Plaza Cozumel

Central hotel with free breakfast connected to a shopping center in Cozumel
Hotel Plaza Cozumel offers 50 air-conditioned accommodations with bathrobes. Cable television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature bathrobes and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.
Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. The beach shuttle (surcharge) makes getting to the surf and sand a breeze.
A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Free off-site parking within 656 ft
  • Street parking available
  • Beach shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Outdoor pool

Family friendly

  • Access to nearby outdoor pool
  • Children's pool
  • Outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lever door handles

More

  • Beach towels
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Hairdryer (on request)
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch TV
  • TV channels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Plaza Cozumel
Plaza Cozumel
Hotel Plaza Cozumel Hotel
Hotel Plaza Cozumel Cozumel
Hotel Plaza Cozumel Hotel Cozumel

Hotel Plaza Cozumel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 554 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Liliana

Liked: Cleanliness, staff & service
Bang for your buck!
Great location, cleanliness, and customer service. The hotel needs to be updated. The music is really loud for those looking for a quiet stay. Overall it is a great cost effective hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love staying at Plaza Cozumel. The staff is awesome and the rooftop pool is great
Stayed 1 night in Nov 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Breakfast excellent. Clean and comfortable.
Stayed 8 nights in Oct 2024

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A lot of bang for your buck. Yes it’s dated, but everything is very clean and great working order. The air conditioning was cold as I like it. The bed was very comfortable. The room and linens smelled very clean, not of bleach. The pillows could’ve been better. The room was very clean and minimal and spacious. The menu for the free breakfast is excellent. I was with a group of people and we had many different things each morning and everything was wonderful. The staff is excellent.
Stayed 4 nights in Oct 2024

10/10 Excellent

Siria

Liked: Cleanliness, staff & service
Stayed 8 nights in Oct 2024

10/10 Excellent

Bryan, Otsego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great. The pool is in the roof and is always nice. The staff is amazing and the rooms are clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
always enjoy
Hotel Cozumel has always been our go to destination when over from the mainland. It is always clean and the staff is super friendly. Breakfast is included and we love everything about it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Une agréable découverte, tres bien situé,tres propre et le personnel tres aimable. La piscine sur le toit bien apprécier et le choix du dejeuner servit est tres bon. Au delà de mes attentes .
Stayed 3 nights in Sep 2024

4/10 Poor

Chaz

Travelled with partner
This property has a decent location downtown, but is on a one way street. The bathroom was recently remodeled and was very nice...beds are poor, pillows like a bag of cement. Although the rooms from the outside look amazing, it was quite hot since the maid turned off the A/C, while gone and came back to a blistering hot room; Windows do NOT open for any type of airflow. Security wise...doors have chinsy locks for keys and old school chain on door locks and are subpar. Room has no safe for valuables and doors could easily be kicked in or down or lockpicked. Breakfast was great and service was average.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Sep 2024

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, family like setting
Stayed 9 nights in Sep 2024

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 5th time staying here. Their breakfast is always served fresh and very delicious. Staff is always very friendly and helpful. I highly recommend this place to anyone visiting Cozumel. Also do not go to Playa Mia. Stay away from those thief at the window selling you all inclusive pass, it’s a scam
Stayed 4 nights in Aug 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 7 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place love staying here
Stayed 3 nights in Aug 2024

8/10 Good

Antoin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is down town so it’s very busy but you are near alooot of vendors and shopping
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They offer a very good complimentary breakfast. Service is first rate. A very friendly place to stay
Stayed 7 nights in Jul 2024

10/10 Excellent

Matthew, Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place in town with breakfast and affordability
Stayed 1 night in Jul 2024

2/10 Terrible

Tristan

Stayed 1 night in Jul 2024

6/10 Okay

James

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

JAMES, Parker

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
We had to stay here on an emergency for the night it wound up being a pretty decent hotel. It’s a little older, but the air conditioning units worked absolutely perfect got the rooms nice and cold. The car was parked right in front. The elevator was very small.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything
Stayed 4 nights in Jun 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice and walkable but parking is very limited. They only have parking for 6 cars and if you don’t get parking with them , then you have to park in the street , and hope you find parking out there.
Stayed 1 night in Jun 2024