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Sandman Hotel Cranbrook

2.5 star property

Photo gallery for Sandman Hotel Cranbrook

Interior
Lobby
Exterior
Lobby
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Gym

Explore the area

View map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Place, Cranbrook Mall
    ‪4 min walk‬
  • Place, Cranbrook History Centre
    ‪15 min walk‬
  • Place, Tamarack Centre
    ‪16 min walk‬
  • Airport, Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

7.2 out of 10
Good
(16 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is AU$107
includes taxes & fees
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About the area

Cranbrook

With a stay at Sandman Hotel Cranbrook in Cranbrook, you'll be within a 10-minute walk of Cranbrook Mall and MBSS Grounds. .This hotel is 0.6 mi (0.9 km) from Key City Theatre and 0.7 mi (1.2 km) from Rec Plex Park.

What's nearby

  • Cranbrook Mall - 4 min walk - 0.4 km
  • Cranbrook City Hall - 10 min walk - 0.9 km
  • Cranbrook History Centre - 15 min walk - 1.3 km
  • Tamarack Centre - 16 min walk - 1.4 km
  • Cranbrook Golf and Country Club - 2 min drive - 2.1 km

Getting around

  • Cranbrook, BC (YXC-Canadian Rockies Intl.) - 14 min drive

Restaurants

  • ‪Fire Hall Kitchen & Tap - ‬10 min walk
  • ‪Fenwick & Baker - ‬8 min walk
  • ‪Hot Shots Cafe - ‬11 min walk
  • ‪The Baker89 - ‬9 min walk
  • ‪Ella's - ‬2 min walk

About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with a fitness center and a 24-hour front desk
Sandman Hotel Cranbrook offers 72 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and hair dryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 72 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
Enjoy a meal at Denny's Restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 4:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 4:00 AM and 1:00 PM.
Denny's Restaurant - This family restaurant specializes in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from October 10 2025 to November 30 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 10 to 20 for adults, and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Reviews

Sandman Hotel Cranbrook Reviews

7.2

Good

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 961 reviews
Rating 8 - Good. 327 out of 961 reviews
Rating 6 - Okay. 202 out of 961 reviews
Rating 4 - Poor. 108 out of 961 reviews
Rating 2 - Terrible. 77 out of 961 reviews

Reviews

10/10 Excellent

Ken

Stayed 1 night in Aug 2025

8/10 Good

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luv how they upgraded my queen to a king suite-at no additional cost. First Sandman I stayed at that had cookie' & fruit in reception area No tv other then closed caption sports
Stayed 1 night in Aug 2025

4/10 Poor

Rich

Liked: Room comfort
Disliked: Staff & service
The lady at the front desk was NOT friendly at all.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service
Was a place to sleep for the night
Stayed 1 night in Aug 2025

8/10 Good

Pamela

Stayed 1 night in Aug 2025

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Okay, but old

Hotel is old and dated. Staff friendly. I have stayed in hotels 80 nights this year and this hotel is by far the most run down I’ve stayed in.
Stayed 1 night in Aug 2025

6/10 Okay

Cameron

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Was unaware of the freight trains that run behind the property when we booked our stay. As well we had some items stolen from the back of our pickup truck from a homeless camp sent up on the other side of the train tracks.
Stayed 1 night in Aug 2025

10/10 Excellent

Harvir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from staff. Clean and reliable service all around.
Stayed 1 night in Aug 2025

6/10 Okay

Kristy, Red Deer

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Our toilet wouldn’t flush, the chain kept coming off. The pool was not accessible at separate. moments. Sometimes cars worked sometimes it didn’t.
Stayed 1 night in Aug 2025

8/10 Good

Britany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very friendly staff, lots of parking, clean room and very comfortable king bed
Stayed 1 night in Aug 2025

8/10 Good

Barry

Stayed 1 night in Aug 2025

4/10 Poor

MELANIE

Travelled with family
Disliked: Property conditions & facilities, room comfort
We booked last minute before we got to the hotel figuring most Sandman's we knew were quite nice, this place is a dive. We thought when we pulled up that it was closed. My 9 year old cried and was afraid to go inside. Terrible
Stayed 1 night in Aug 2025

4/10 Poor

Kaitlyn

Stayed 1 night in Aug 2025

10/10 Excellent

Cory

Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Barb

Travelled with pets, Travelled with partner
Nice to have Denny’s right next door
Stayed 1 night in Aug 2025

6/10 Okay

Gordon

Travelled with family
It’s looking old and tired
Stayed 1 night in Aug 2025

4/10 Poor

Paula

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Only one night but wouldn't recommend. Old dirty carpets. Saggy bed. Tiny bathroom & washup area. Same price as others in this category, but no breakfast. Generally disappointing. Just looks old and rundown. I thought Sandman was better than this.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Yep
Stayed 1 night in Aug 2025

2/10 Terrible

Fern

Stayed 1 night in Aug 2025

8/10 Good

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
This property was super convenient to access. The bed was also super comfy:)
Stayed 1 night in Jul 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location for driving through. Love the little kitchen, going camping somewhere and we brought everything so it was perfect to prepare a breakfast and coffee
Stayed 1 night in Aug 2025

4/10 Poor

Mike

Stayed 1 night in Aug 2025

8/10 Good

Ruth

Stayed 1 night in Aug 2025