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Novotel Cusco

4.0 star property

Photo gallery for Novotel Cusco

LCD TV
LCD TV
Terrace/patio
Minibar, in-room safe, desk, iron/ironing board
Spa

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
San Augustin 239 Esquina, Cusco, Cusco, 0
  • Twelve Angled Stone
    ‪2 min walk‬
  • Cusco Cathedral
    ‪2 min walk‬
  • Plaza de las Nazarenas
    ‪3 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Single Beds

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Habitación Colonial Matrimonial

Habitación Colonial Matrimonial

Habitación Colonial Matrimonial

  • 21 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Single Beds (Colonial)

Room, 2 Single Beds (Colonial)

Room, 2 Single Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Sonesta Hotel Cusco

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, (1003)
The price is AU$225
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sonesta Hotel Cusco

About the area

Cusco

With a stay at Novotel Cusco, you'll be centrally located in Cusco, steps from Cusco Cathedral and within a 5-minute walk of Plaza de Armas. .This historic hotel is 0.3 mi (0.5 km) from San Blas Church and 0.6 mi (0.9 km) from Coricancha.

What's nearby

  • Cusco Cathedral - 2 min walk
  • Plaza de Armas - 4 min walk
  • Coricancha - 5 min walk
  • San Pedro Market - 12 min walk
  • Sacsayhuaman - 18 min walk

Getting around

  • Cusco Wanchaq Station - 14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ) - 15 min drive

Restaurants

  • ‪Museo del Pisco - ‬1 min walk
  • ‪Cicciolina Cafe - ‬1 min walk
  • ‪La Bodega 138 - ‬2 min walk
  • ‪Mama Seledonia - ‬1 min walk
  • ‪Pizzeria Trattoria Casa Grande Cusco - ‬1 min walk

About this property

Novotel Cusco

Historic Cusco hotel in Cusco Historic Center with a 24-hour business center
Novotel Cusco offers 99 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 99 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services and a banquet hall.
Stop by the hotel's restaurant, La Cave, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 5:00 AM to 9:30 AM and on weekends from 5:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 5:00 AM and 9:30 AM and on weekends between 5:00 AM and 10:00 AM.
La Cave - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:00 AM on weekends: PEN 60.20 for adults and PEN 35 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • La Cave

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Minibar

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PEN 50 per pet, per day
Welcoming dogs only
1 total (up to 26 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately PEN 60.20 for adults and PEN 35 for children
  • Airport shuttle fee: PEN 50 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: PEN 50 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 20422841653

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cusco Novotel
Novotel Cusco
Novotel Hotel Cusco
Accor Cusco
Novotel Cusco Hotel Cusco
Novotel Cusco Hotel
Novotel Cusco Hotel
Novotel Cusco Cusco
Novotel Cusco Hotel Cusco

Novotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 697 out of 1000 reviews
Rating 8 - Good. 220 out of 1000 reviews
Rating 6 - Okay. 49 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

8/10 Good

Jose Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They did not even let me know of the vip rewards I had available for my stay I had to ask, and when I tried using the credit for the mini bar waters during check out they said that I could not use it for this items
Stayed 7 nights in Nov 2024

10/10 Excellent

Sadhana, Orchard lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Novotel in Cusco and had an exceptional experience. The check-in process was quick and easy, and the front desk staff was incredibly welcoming and friendly. A special shoutout to Marco at the front desk, who went above and beyond to make sure we felt at home—he’s warm, attentive, and has a great understanding of guests’ needs. The location of the hotel is fantastic—quiet yet conveniently close to the city square, making it easy to explore Cusco on foot. The rooms were spotless, and the beds were incredibly comfortable, providing a great place to relax after a day of sightseeing. The breakfast buffet offered a wide range of options, making for a perfect start to the day. Overall, I highly recommend Novotel Cusco for anyone looking for comfort, convenience, and exceptional service!
Stayed 1 night in Nov 2024

10/10 Excellent

Sadhana, Orchard lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful Stay at Novotel Cusco! Our stay at Hotel Novotel Cusco was fantastic! The location is perfect – right in the heart of the historic center, close to the main square, charming shops, and top restaurants. It was so convenient to explore all that Cusco has to offer. The property itself is spotless and beautifully maintained, with a mix of modern comfort and historical charm. What really made our stay memorable, though, was the incredible staff. They were caring, attentive, and went out of their way to make us feel welcome and comfortable. For anyone visiting Cusco, I highly recommend Novotel – a great location, immaculate property, and a team that truly cares about your experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Tedi, Goleta

Liked: Cleanliness, staff & service, property conditions & facilities
Best staff and accommodatiion, very conveniently located
Stayed 2 nights in Oct 2024

10/10 Excellent

Ronald

Stayed 3 nights in Sep 2024

8/10 Good

Nesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i stayed 1 night after i get back from Michu picchu t was nice stay, the outside ambiance was nicer than the rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rossana, Santa Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we stayed at Novotel Cusco. We like this hotel for its location on a quiet street away from heavy traffic while still being within walking distance from major attractions, shops and restaurants. The staff have always been par-none and our second visit was exceptional due to them. Fernando was wonderful with breakfast and his attentiveness to ensuring that our needs were met. Roxana and Mauricio made the dining experience in the hotel wonderful. Carlos is the most exceptional porter we have ever encountered and not just for his being quick to offer exceptional muña tea! Nelly made sure we had the best of the accommodations... And, as always, the breakfast buffet was excellent and the hotel facilities were impeccable. We will return!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sae Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beddings. Wonderful location. Friendly & resourceful front desk. Affordable price. Won’t be beaten!
Stayed 4 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this before and after our 6 day trek on the Salkantay & Inca Trail to Machu Picchu. They made it very easy, convenient and enjoyable stay. We highly recommend this property when visiting Cusco.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Hamed

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Everything was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jiang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location,clean, and comfortable stay!
Stayed 1 night in Sep 2024

10/10 Excellent

JAVIER

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property Close to the main squares
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenny, Raritan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their lobby is good looking, the rooms are clean and are of good size
Stayed 1 night in Sep 2024

10/10 Excellent

Natalia

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

José

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente. Buena relación calidad precio
Stayed 4 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, good breakfast and great service.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024