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TRU By Hilton Allen Dallas

2.5 star property

Photo gallery for TRU By Hilton Allen Dallas

Lobby
Point of interest
Room, 2 Queen Beds
Point of interest
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Gym
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1553 N Central Expressway, Allen, TX, 75013
  • Allen Premium Outlets
    ‪18 min walk‬
  • Allen ISD Performing Arts Center
    ‪4 min drive‬
  • Allen Event Center
    ‪5 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Bathtub

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Bathtub (Mobilty & Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property - evening/night

Hyatt Place Dallas/Allen

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (1182)
The price is AU$190
for 1 room
includes taxes & fees
14 Apr - 15 Apr
Hyatt Place Dallas/Allen

About the area

Allen

Located in Allen, TRU By Hilton Allen Dallas is in the business district, within a 5-minute drive of Eagle Stadium and Watters Creek at Montgomery Farm. .This hotel is 2.1 mi (3.3 km) from Allen ISD Performing Arts Center and 2.2 mi (3.6 km) from Allen Premium Outlets.

What's nearby

  • Allen Premium Outlets - 18 min walk - 1.6 km
  • Watters Creek at Montgomery Farm - 4 min drive - 4.0 km
  • Allen ISD Performing Arts Center - 4 min drive - 3.4 km
  • Allen Event Center - 5 min drive - 4.0 km
  • The Village at Allen - 5 min drive - 3.6 km

Getting around

  • Love Field Airport (DAL) - 39 min drive

Restaurants

  • ‪Kelly's at the Village - ‬5 min drive
  • ‪Pluckers Wing Bar - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min walk
  • ‪Rosa's Café & Tortilla Factory - ‬4 min drive
  • ‪Lazy Dog Restaurant & Bar - ‬11 min walk

About this property

TRU By Hilton Allen Dallas

Hotel with free breakfast, near Allen Premium Outlets
TRU By Hilton Allen Dallas offers 95 air-conditioned accommodations with iPod docking stations and hair dryers. 55-inch flat-screen televisions come with premium digital channels and Netflix.

This Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 95 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided on request.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Free supervised activities for children
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium digital channels
  • Hulu
  • IPod dock
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 165 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1.00 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU By Hilton Allen Dallas Hotel
TRU By Hilton Allen Dallas Allen
TRU By Hilton Allen Dallas Hotel Allen

TRU By Hilton Allen Dallas Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 494 out of 678 reviews
Rating 8 - Good. 112 out of 678 reviews
Rating 6 - Okay. 39 out of 678 reviews
Rating 4 - Poor. 18 out of 678 reviews
Rating 2 - Terrible. 15 out of 678 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Oscar

Stayed 1 night in Nov 2024

10/10 Excellent

Brent

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredibly practical and welcoming
The rooms were very practical. The spaces are well used, with hooks at the entry for purses or jackets. Cubbies for miscellaneous bags. It was just an incredible use of space that isn't typically seen. The lobby was incredible for our stay as a team for a tournament. Billiards, TV with sectional couch, chairs, tables, large table. Definitely looking into these hotels moving forward. The staff was also incredibly accommodating with all the kids strolling about. And, there is a Walmart within a drive just through the parking lot.
Stayed 2 nights in Dec 2024

10/10 Excellent

David and Delite

Stayed 2 nights in Nov 2024

10/10 Excellent

Adalila

Stayed 2 nights in Nov 2024

10/10 Excellent

Tamika

Liked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yulia, Bothell

Travelled with family
Liked: Property conditions & facilities
Request a room on the side opposite from freeway, otherwise you will have constant noise in the room at night.
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good property to stay at
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
TRU Allen
We were given a room with a malfunctioning heater. The room was very cold, but it was late, so we went to bed hoping the room would warm up. Cold night. Learned next morning that the room was not supposed to be rented due to the heater issue. Good service to promptly move us into a different room in the morning. New room's bedside reading lamp did not work, and hotel could not fix or replace that lamp.
Stayed 2 nights in Dec 2024

6/10 Okay

whe

Travelled with family
Used towel still on nightstand
Stayed 2 nights in Dec 2024

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Won’t stay again
Stay was good. Staff was excellent. Beds were very uncomfortable, mattresses need replacement.
Stayed 3 nights in Nov 2024

10/10 Excellent

jason

Stayed 1 night in Nov 2024

10/10 Excellent

Yolanda

It’s very Clean
Stayed 4 nights in Nov 2024

8/10 Good

David

You pay for what you get, which is basically a clean, efficient dormatory room. No frills but comfortable beds.
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Innoncent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite and clean
Stayed 3 nights in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, amenities
Very pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how Walmart was close by. Very clean looking at the hotel and around the property. Door dashing had lots of options, in a very popular area. Kinda bummed there wasn’t a waffle machine but the pancakes were very yummy. The pool table/family area was engaging with the family.
Stayed 1 night in Nov 2024

10/10 Excellent

Jerel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Tawana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

4/10 Poor

Amin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Nov 2024