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Customs House Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Customs House Hotel

Marina
Superior Waterfront King Room | Terrace/patio
Front of property
Waterfront Studio Room
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    2 min walk
  • Mona Ferry Terminal
    2 min walk
  • Franklin Square
    3 min walk
  • Hobart, TAS (HBA-Hobart Intl.)
    15 min drive

Room options

View all photos for Waterfront Studio Room

Waterfront Studio Room

Waterfront Studio Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Waterfront King Room

Superior Waterfront King Room

Superior Waterfront King Room

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

View all photos for Waterfront Twin Room

Waterfront Twin Room

Waterfront Twin Room

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Queen Above Bar

Queen Above Bar

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room

Desk, free cots/infant beds, free WiFi, bed sheets

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Waterfront King

Waterfront King

Waterfront King

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

Exterior
RACV Hobart Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (1003)
The price is AU$206
for 1 night
includes taxes & fees
5 Dec - 6 Dec
RACV Hobart Hotel

About the area

Hobart

With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. .This historic hotel is 0.3 mi (0.5 km) from Constitution Dock and 0.6 mi (0.9 km) from Hobart Cruise Terminal.

What's nearby

  • Salamanca Market - 4 min walk - 0.3 km
  • Salamanca Place - 5 min walk - 0.4 km
  • Constitution Dock - 6 min walk - 0.6 km
  • Franklin Wharf - 7 min walk - 0.6 km
  • Hobart Cruise Terminal - 11 min walk - 0.9 km

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Waterfront Hobart hotel in Hobart Central Business District with free breakfast
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 427 ft (AUD 20 per night); discounts available; booking required

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 339 out of 772 reviews" "
Rating 8 - Good. 316 out of 772 reviews" "
Rating 6 - Okay. 83 out of 772 reviews" "
Rating 4 - Poor. 20 out of 772 reviews" "
Rating 2 - Terrible. 14 out of 772 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Karyn

Travelled with partner
Love this hotel, very central to many things (shops, restaurants, bars, Salamanca Markets, Battery Hill). It’s a very old building but rooms are refurbished and mostly well maintained and comfortable. Little bit neglected with cleaning this visit (lipstick still on a mug, 1 teaspoon for 2 people, bit of mould in the shower) but not deal breakers. Inclusion of breakfast is our favourite thing, and it’s very good! Staff in the restaurant were friendly & welcoming, especially the hostess who greeted us and took our orders, she was amazing! Overall a good option if you enjoy the waterfront, walking to places and somewhere that’s pretty good value.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The position was so convenient! . And the food fantastic!
Stayed 4 nights in Aug 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and atmosphere. Complementary breakfast amazing.
Stayed 1 night in Aug 2024

10/10 Excellent

Nadeem

Stayed 4 nights in Jul 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Russel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, friendly hotel.
It was lovely to be back at Customs House. it is very friendly hotel with fun quirky rooms, a great location and a very tasty breakfast included. Just be aware you sometimes need to carry your suitcase up some short stairs.
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa-May, Wodonga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, room was large and comfortable- restaurant was great with fantastic staff - love the history
Stayed 2 nights in Jun 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Lance, Vincentia

Stayed 1 night in Jun 2024

10/10 Excellent

Graziane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good and close to everything
Stayed 1 night in Jun 2024

10/10 Excellent

Vivienne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a convenient location. Staff were professional but very friendly. Restaurant food and service were very good.
Stayed 2 nights in May 2024

8/10 Good

Rayma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel,breakfast; staff & location. Would certainly stay here again
Stayed 4 nights in May 2024

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. Greatly appreciated their help and support.
Stayed 1 night in Apr 2024

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Michael

Disliked: Staff & service, room comfort
Lovely hotel ruined by noise
Always, always read the lowest ratings first. Decent hotel but the location is the issue. Fine during the week but come the weekend evenings and the area turns into a rave party atmosphere. The Customs House hotels' bar downstairs plays thumping music to the wee hours and the drunken hoards from the bars and clubs in the area roam the streets as cars cruise around revving their engines. You wont sleep! This is all normal and has been going on for years. DONT stay here on the weekends if you want to enjoy your holiday.
tree blocking view
Stayed 4 nights in Apr 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, room comfort
2 night stay central location close walking distance to Salamanca markets. Old style accommodation and bit of music noise before 11pm but not enough to keep awake or be an issue. Very good breakfast.
Stayed 2 nights in Apr 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautifully restored historic Hobart icon. Comfortable, clean room and close to the CBD and transportation.
Stayed 1 night in Apr 2024

10/10 Excellent

Polly, Spokane

Liked: Cleanliness, staff & service, property conditions & facilities
A clean and comfortable hotel in a charming 19th c. building. Great restaurant, too.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ann-maree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, love our balcony view.
Stayed 2 nights in Apr 2024

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here for 3 nights. The room was great, had a harbour view. Could hear the downstairs pub in the evening but it was ok. Breakfast was also great each morning included in the price. Only downside was parking, we had a rental car and you have to pay to park across the road, but I would recommend to do this rather than risk a fine in the metered areas.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful view of the harbour from our room. The hotel is in a very convenient location. The staff were all very friendly. We would recommend this hotel.
Stayed 4 nights in Mar 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with nice bar and restaurant.
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay, breakfasts well presented and very nice. We stayed in 2 different rooms,both had cracked sinks. Great location with nice outdoor bar area
Stayed 1 night in Mar 2024