Customs House Hotel

3.0 star property

Photo gallery for Customs House Hotel

Front of property
Breakfast, lunch, dinner served; seafood
Front of property
Waterfront Studio Room
Breakfast, lunch, dinner served; seafood

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1 Murray Street, Hobart, TAS, 7000
  • Brooke Street Pier
    ‪2 min walk‬
  • Mona Ferry Terminal
    ‪2 min walk‬
  • Franklin Square
    ‪3 min walk‬
  • Hobart, TAS (HBA-Hobart Intl.)
    ‪15 min drive‬

Room options

Waterfront Studio Room

  • 26 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

Superior Waterfront King Room

  • 30 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Waterfront Twin Room

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Queen Above Bar

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Waterfront King

  • 24 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Quadruple Room

  • 26 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

Similar properties

About the area

Hobart

With a stay at Customs House Hotel, you'll be centrally located in Hobart, within a 5-minute walk of Salamanca Market and Salamanca Place. .This historic hotel is 0.6 mi (0.9 km) from Hobart Cruise Terminal and 1.7 mi (2.7 km) from Wrest Point Casino.

What's nearby

  • Salamanca Market - 4 min walk
  • Salamanca Place - 5 min walk
  • Constitution Dock - 6 min walk
  • Franklin Wharf - 7 min walk
  • Hobart Cruise Terminal - 11 min walk

Getting around

  • Tasmanian Transport Museum Station - 14 min drive
  • Hobart International Airport (HBA) - 15 min drive

Restaurants

  • ‪Brooke Street Pier - ‬2 min walk
  • ‪Grape Bar Bottleshop - ‬4 min walk
  • ‪Post Street Social - ‬2 min walk
  • ‪Telegraph Hotel - ‬1 min walk
  • ‪Peppina - ‬3 min walk

About this property

Customs House Hotel

Waterfront Hobart hotel in Hobart Central Business District with free breakfast
Customs House Hotel offers 30 air-conditioned accommodations with hair dryers and complimentary toiletries. This Hobart hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This smoke-free hotel has 2 floors in 1 building and offers discounted parking nearby. Amenities include offsite parking.
Enjoy a satisfying meal at Customs House Restaurant serving guests of Customs House Hotel. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage.
A complimentary cooked-to-order breakfast is served each morning between 7:00 AM and 10:00 AM.
Customs House Restaurant - This restaurant specializes in seafood and serves breakfast, lunch, and dinner.
Vue Bar - Onsite bar.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 427 ft (AUD 20 per night); discounts available; booking required

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Customs House Restaurant
  • Vue Bar

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (7:00 AM - 7:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Nearby parking fee: AUD 20 per night (427 ft away)
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Customs House Hobart
Customs House Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel
Customs House Hotel Hobart
Customs House Hotel Hotel Hobart

Customs House Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 356 out of 805 reviews
Rating 8 - Good. 331 out of 805 reviews
Rating 6 - Okay. 84 out of 805 reviews
Rating 4 - Poor. 20 out of 805 reviews
Rating 2 - Terrible. 14 out of 805 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

cathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Overall this is an excellent place to stay. It's in the exciting precinct near Franklin Wharf, Constitution Dock and Salamanka Markets. Breakfast was included.
Stayed 1 night in Nov 2024

10/10 Excellent

Genelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location and excellent service. Staff were very considerate and accommodating from breakfast in the morning and to late nightcaps in the evening. All the great facilities and must visit spots are a short stroll from your doorstep. Rooms were of good size and well appointed. Very nice restaurant downstairs with wonderful views of Constitution Dock across the road. Complimentary breakfast was perfect and came out quickly with no little or no waiting. Thoroughly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position on the waterfront. We were directly above the outdoor seating for the pub but noise levels weren’t an issue. Parked rental car on Davey St in front of St David’s park which is only a diagonal block away. Excellent breakfast included with proper coffee. All staff that we met were also very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to Salamanca Market and other interesting points of interest.
Stayed 3 nights in Nov 2024

8/10 Good

Wendy

Liked: Staff & service, property conditions & facilities
Clean, stairs can be trouble if you have mobility issues
Stayed 1 night in Nov 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed a few times at Custom House over the last 3 years. We love its convenient location, ease of stepping out the door and walk ability to everything. We especially liked the breakfast included in our accommodation package. Very prompt courteous service too.
Stayed 4 nights in Oct 2024

10/10 Excellent

Suzette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and exceptionally clean. The staff were friendly and helpful. Highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff
Stayed 1 night in Nov 2024

8/10 Good

Deborah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly, polite and helpful We ate our evening meal there which was fantasticThe breakfast was included menu choice amazing, hot breakfast and coffee delicious. Highly recommended. Our room had a view of the harbour. Very clean and spacious.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Travelled with family
Great location, great value for money
Stayed 1 night in Oct 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, the staff were very helpful and friendly. Food and drinks were very nice. Beds were very comfy, would definitely go back. Breakfast was amazing!!
Stayed 2 nights in Oct 2024

8/10 Good

Sharon, Surges Bay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy walk to Salamanca for eats and drinks. Felt safe with the only access to accommodation needing a pass card. Parking available within an easy walk for an extra cost.
Stayed 1 night in Oct 2024

10/10 Excellent

Lachlan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were surprised with how inexpensive this hotel was! Right on the waterfront, close to local restaurants, and very walkable to all’s of Hobart’s highlights. The included breakfast was the best hotel breakfast I have ever had. I would stay here again
Stayed 2 nights in Oct 2024

8/10 Good

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location
Stayed 1 night in Oct 2024

8/10 Good

Takao

Travelled with partner
Liked: Cleanliness, amenities
An old pub hotel! Very convenient for bus, tours and ferries.
Stayed 1 night in Oct 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for tour pickups and the market area. All of the staff we met were most helpful. Included breakfast was very good with a lot of choice. Highly recommended.
Stayed 4 nights in Sep 2024

8/10 Good

Ashirwad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convinient, clean, courteous Friendly staff, enjoyed!!
Stayed 3 nights in Sep 2024

6/10 Okay

lee

Stayed 1 night in Sep 2024

10/10 Excellent

Melinda

Stayed 1 night in Aug 2024