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Welcomhotel by ITC Hotels, Dwarka, New Delhi

5.0 star property

Photo gallery for Welcomhotel by ITC Hotels, Dwarka, New Delhi

Lobby
Front of property - evening/night
Bar (on property)
2 restaurants, breakfast, lunch, dinner served; international cuisine
Superior Room, 2 Single Beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
Plot No 3, Sector 10, District Center, Dwarka, New Delhi, Delhi, 110075
  • Iskcon Temple
    ‪6 min drive‬
  • Janakpuri District Centre
    ‪9 min drive‬
  • Worldmark
    ‪14 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 1 King Bed (Executive Suite)

Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 1 King Bed (Executive Suite)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Deluxe Room Twin)

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 2 Single Beds (Deluxe Room Twin)

  • 32 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (Executive Club Double)

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed (Executive Club Double)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Deluxe Room Double)

View from room

Deluxe Room, 1 King Bed (Deluxe Room Double)

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, Multiple Beds

  • 33.1 sq m
  • Sleeps 4
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Room, 1 King Bed (Superior Room Double)

Superior Room, 1 King Bed (Superior Room Double)

Superior Room, 1 King Bed (Superior Room Double)

  • Sleeps 4
  • 1 King Bed

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About the area

New Delhi

A stay at Welcomhotel by ITC Hotels, Dwarka, New Delhi places you in the heart of New Delhi, a 6-minute drive from Iskcon Temple and 12 minutes from Pacific Mall. .This luxury hotel is 8.3 mi (13.4 km) from Worldmark and 10.7 mi (17.2 km) from Deer Park.

Getting around

  • New Delhi Shahbad Mohammadpur Station - 4 min drive
  • Dwarka Sector 10 Station - 7 min walk
  • Indira Gandhi International Airport (DEL) - 34 min drive

Restaurants

  • ‪KFC - ‬3 min drive
  • ‪Droll Kitchen - ‬6 min walk
  • ‪Singla - ‬3 min drive
  • ‪Café Coffee Day - ‬3 min drive
  • ‪KFC - ‬19 min walk

About this property

Welcomhotel by ITC Hotels, Dwarka, New Delhi

Luxury hotel with 2 restaurants connected to a shopping center in New Delhi
Welcomhotel by ITC Hotels, Dwarka, New Delhi offers 322 accommodations with minibars and safes. These individually furnished accommodations have separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 322 individually furnished guestrooms, featuring minibars and LCD televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 12.00 km.
Enjoy international cuisine at Pavilion 75, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in New Delhi? This hotel has 23000 square feet (2137 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Pavilion 75 - This coffee shop specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Kebabs & Kurries - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi and wired internet
  • WiFi in public areas is free with a 3-device limit

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 12 km
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: INR 1,000 for adults and INR 500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Kebabs & Kurries
  • Pavilion 75

Things to do

  • Health club
  • Outdoor pool
  • Shopping centre

Family friendly

  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 23,000 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Guests must present the reservation confirmation received after booking.
Please note that PAN cards are not accepted as identification at this property.
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for INR 1500 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately INR 1000 for adults and INR 500 for children
  • Airport shuttle fee: INR 1040 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Outside food and liquor are not permitted on the premises.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not permitted at this property
Free in-room WiFi has a 3-device limit; WiFi in public areas is also free and has a 3-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WelcomHotel
Welcom Hotel Dwarka Member ITC Hotel Group New Delhi
WelcomHotel Dwarka Hotel
WelcomHotel Dwarka Hotel New Delhi
WelcomHotel Dwarka New Delhi
Welcom Dwarka Member ITC Hotel Group New Delhi
Welcom Dwarka Member ITC Hotel Group
Welcom Hotel Dwarka Member ITC Hotel Group
WelcomHotel Dwarka Member ITC Hotel Group
WelcomHotel Dwarka
WelcomHotel Dwarka Member ITC Hotel Group
Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel
Welcomhotel by ITC Hotels, Dwarka, New Delhi New Delhi
Welcomhotel by ITC Hotels, Dwarka, New Delhi Hotel New Delhi

Welcomhotel by ITC Hotels, Dwarka, New Delhi Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 406 out of 1027 reviews
Rating 8 - Good. 290 out of 1027 reviews
Rating 6 - Okay. 139 out of 1027 reviews
Rating 4 - Poor. 90 out of 1027 reviews
Rating 2 - Terrible. 102 out of 1027 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Khangser

Stayed 1 night in Dec 2024

6/10 Okay

Pritesh, Suwanee

Stayed 1 night in Dec 2024

10/10 Excellent

Pulakesh

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Sukh

Liked: Cleanliness
Reported my safe and extract fan in the bathroom not working 3 times, was never actioned. The air con fan was so loud had to switch it off to get to sleep
Stayed 4 nights in Dec 2024

4/10 Poor

Ashish

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Pathetic addition to ITC Brand..
Check-in was delayed. Promised a quick turnaround but the after following up after an hour, didn't find the receptionist not available. Receptionists and restaurant staff wore stained jackets. The corridor from lift to room was stinky and not well lit. And for 4 people, 2 twin beds wasn't a good proposition. For additional bed, I have been demanded extra charges. I am ashamed, as ITC shareholder, to have WelcomeByITC in its fold.
Stayed 2 nights in Dec 2024

6/10 Okay

Milan, Birmingham

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
THE ROOM HAS SAFE BUT IT WAS NOT WORKING PLUS THE SAFE WAS NOT SCREW DOWN ANYBODY CAN PICK UP THE SAFE AND GO AWAY.
Stayed 4 nights in Dec 2024

8/10 Good

R

Stayed 1 night in Dec 2024

10/10 Excellent

Vishnu

Stayed 1 night in Dec 2024

10/10 Excellent

Jigarkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Pawan

Stayed 1 night in Sep 2024

10/10 Excellent

Ranjit Kumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

RADHIKA

Business traveller
Liked: Cleanliness, room comfort
The lobby and restaurants are way too loud and out dated . Room I stayed in was good !
Stayed 2 nights in Nov 2024

4/10 Poor

Mridul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mridul Gop
It is a 3 star type property, should not be 5 star. Rooms particularly toilet very small, food low class, hotel front entrance lobby congested, heavy traffic to go in & out
Stayed 2 nights in Dec 2024

6/10 Okay

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Deepak

Stayed 1 night in Nov 2024

8/10 Good

AH FOON, Sainte Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Could use a bit a seperate bar lounge but none available.
Stayed 3 nights in Nov 2024

4/10 Poor

Harjot

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

suresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been to this hotel for the last 5 times in past years, No issue or complain, very helpful staff and The Best is , Room And Bed Very clean , Right from the time you enter to check out , customer service is the best
Stayed 4 nights in Nov 2024

2/10 Terrible

Pratik

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Aditya

Liked: Cleanliness
Stayed 1 night in Nov 2024

6/10 Okay

sandi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I dono how it’s rated 5 star , it’s so run down and toilet so dirty doors n cupboard look so damaged breakfast nothing great .i supposed to return on 20th after my trip i cancelled the hotel not worrh your money lobby looks ok but corridor horrible I rate as 2 star
Stayed 2 nights in Nov 2024

8/10 Good

Aroop

Liked: Cleanliness, staff & service
Its a nice big hotel property but there was lots of construction work going on inside and around the property, hopefully they get done with the same soon.
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good rep for ITC.
This is indeed an old hotel that needs an overhaul. It is not a 4-star hotel. The phone in the room did not work for the time I stayed at the hotel. The sheets are so old that you can count the threads. The shower drain was blocked. The food comparing with other hotels that I stayed in India was mediocre. I am a member of ITC and made a mistake choosing this hotel. Stay away from it as it is a cheap and not well ran hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024