Province of Potenza Ski Resorts

Let me start out by saying getting to the Hotel is not the easiest. The hotel will send you a message telling you to call when you get to the area and they will guide you in a GPS will not navigate inside the city. What the message should include is "Via Vittorio Veneto, 44, 70022 Altamura BA, Italy" this is the entrance. The hotel itself is gorgeous, the staff is friendly and helpful. Valet parking is very convenient. We were in room 102 for 5 nights. The bed mattress felt like we were rolling out of bed. There is a closet but limited drawer space for 2 people. The bathroom is large for Italy but again limited essential could use a few more towel bars and soap holders in the shower. I know I am an American used to everyday pleasantries. All in all we had a good time and would stay again if in the area.

Letizia on reception was excellent as was Salvatore in the restaurant both delivering an outstanding customer experience, the hotel though sprawling is excellent lots of lifts and a few stairs to navigate but outstanding Thanks we will be back

My family told us to try it out and we did - we loved it the beach , the water was amazing

What a joke. They advertise all these wonderful amenities and when we arrived there was absolutely nothing available. No spa, no beach, no tennis, no laundry facilities, no hair salon. We would never have stayed here if we had know. When we complained they offered us a free drink! I have complained through the hotel and the refuse to respond and tried to get a refund from Expedia with no luck. Don't go to this hotel if you are expecting lots to do.....there is nothing!

Lovely hotel. Approaching on arrival it has a very nice clean look, so straight away we were happy with our choice, and definitely, I would agree on a 4* Hotel. I have stayed in many areas of Italy, and this one comes close to a small handful of specific good hotels on the Amalfi coast. What I didn’t agree with, is the young staff are very loud with each other.

Thoroughly enjoyed our stay and the Hotel was a great base for Touring the area. The staff were all very helpful and we would highly recommend the restaurant.