4/10 Poor
Amir B.
4 Jan 2022
Disliked: Cleanliness
Terrible experience
The holiday started with a mistake in booking from the company side. I found out on the day that there has been a mistake and the cottage I have booked is not available. The company was nice to make arrangements for another cottage close by.
On arrival we noticed the cottage is not clean and you could easily notice the dust every where. The oven's condition was terrible. We could not even open the the oven because of the the smell which was horrible. The hot tub water was also not clean and I think the chlorine was not added. The second day the boiler stopped working and for the whole day we did not have hot water. The heating system also stopped working during the night. I called the maintenance but they could not help as a proper engineer needed to attend which happened an hour before we leave.
Although the area was nice but our experience with the booking and the cottage was terrible. We were hoping to have a relaxing end of year holiday but things were opposite!
Amir B.
Stayed 3 nights in Dec 2021