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Grand Mercure Dubai City

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Mercure Dubai City

Exterior
Reception
Minibar, in-room safe, desk, blackout curtains
Indoor wedding
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Spa
    Spa
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • City Centre Deira
    16 min walk
  • Deira Clocktower
    6 min drive
  • Dubai Creek Golf & Yacht Club
    8 min drive
  • Dubai (DXB-Dubai Intl.)
    15 min walk

Room options

View all photos for Deluxe Suite

Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite

Grand Suite

Grand Suite

  • 101 sq m
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Premium Room, 2 Single Beds

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite (Dubai)

Suite (Dubai) | Living area

Suite (Dubai)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

Suite (Grosvenor) | Living area

Suite (Grosvenor)

  • 76 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Premier Inn Dubai International Airport
Pool
Free airport shuttle
Parking included
Free WiFi
4.5 out of 5, Wonderful, (2500)
The price is AU$142
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Premier Inn Dubai International Airport

About the area

Dubai

With a stay at Grand Mercure Dubai City in Dubai (Garhoud), you'll be a 3-minute drive from City Centre Deira and 8 minutes from Gold Souk. .This luxury hotel is 5.6 mi (9.1 km) from Dubai World Trade Centre and 5.7 mi (9.2 km) from Dubai Creek.

What's nearby

  • City Centre Deira - 16 min walk - 1.3 km
  • Gold Souk - 8 min drive - 8.0 km
  • Dubai World Trade Centre - 8 min drive - 9.1 km
  • Dubai Creek - 10 min drive - 9.2 km
  • Dubai Mall - 12 min drive - 13.1 km

Getting around

  • GGICO Station - 6 min walk
  • Dubai Intl. Airport (DXB) - 7 min drive

Restaurants

  • ‪Infinite Passion Speciality Coffee - ‬7 min walk
  • ‪Ashrafi Restaurant - ‬8 min walk
  • ‪Defood Restaurant - ‬6 min walk
  • ‪Coffeol - ‬3 min walk
  • ‪Seafood Market - ‬11 min walk

About this property

Grand Mercure Dubai City

Luxury Dubai hotel in Garhoud with 2 restaurants
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and safes. 49-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, slippers, bidets, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom.
Enjoy Middle Eastern cuisine at Walima, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A shuttle from the hotel to the airport is complimentary (available 24 hours).
A complimentary manager's reception is offered each day.
Walima - This buffet restaurant specializes in Middle Eastern cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Qova - Onsite café. Open daily.
Mizmah - This theme restaurant specializes in local cuisine and serves dinner only. A children's menu is available. Reservations are required. Open daily.
Huzza - This bar specializes in international cuisine. Open daily.
D Sky line - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, French (Sign language), German, Hindi, Italian, Russian, Russian (Sign language), Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour drop-off airport shuttle
  • Airport shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: AED 85 for adults and AED 42.5 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Walima
  • Qova
  • Mizmah
  • Huzza
  • D Sky line

Things to do

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • 2 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Pool sunloungers
  • Terrace

Spa

  • Body treatments
  • Facials

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held shower head
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LED TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 184.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 85 for adults and AED 42.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 419 out of 750 reviews" "
Rating 8 - Good. 150 out of 750 reviews" "
Rating 6 - Okay. 72 out of 750 reviews" "
Rating 4 - Poor. 41 out of 750 reviews" "
Rating 2 - Terrible. 68 out of 750 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, good facilities, friendly staff and nice breakfast. Only issue was, we booked for 4 people, but only 1 bed, and 2 towels. We eventually received 2 roll-away beds, but it took up all the lounge area, so we could not utilise this area.
Stayed 2 nights in Aug 2024

6/10 Okay

Irene Kuda

Travelled with family
Liked: Staff & service, amenities
The ambiance- very good. I am allergic to carpets and so asked for a carpet free room and was told their was non. This spoiled my sttay at the hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Madeleine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a quick stopover before your next flight- good aircon and food options for breakfast. Will definitely use again!
Stayed 1 night in Aug 2024

10/10 Excellent

S, Scarborough

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service
Check in excellent. Not a glamorous hotel but great for a quick transit
Stayed 1 night in Aug 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

singh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Ahmad

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 1 night in Jul 2024

6/10 Okay

Khursheda

Travelled with family, Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Number I stayed didn’t have hair conditioner, room smelled like cigarette.the room was not clean well.
Stayed 1 night in Jul 2024

6/10 Okay

Majda

Stayed 1 night in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient to get around the area. Staffs were nice. Great selection for breakfast. The room was good but beddings needed to be clean more. City view was bit boring. Overall good experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Carina

Stayed 1 night in Jul 2024

10/10 Excellent

Haroon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel to stayc
Stayed 1 night in Jul 2024

6/10 Okay

Vijay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t feel like a five star hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to airport, nice rooms but service and choice at breakfast could be improved. Also service at pool bar extremely slow.
Stayed 1 night in Jul 2024

10/10 Excellent

YURI

Travelled with family
Stayed 1 night in Jun 2024

10/10 Excellent

Neran

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and customer service. Conveniently located near the airport and also 15 minutes from Dubai City. Because of the location, taxis struggled to find the main entrance but again, staff were very helpful.
Stayed 1 night in Jun 2024

10/10 Excellent

joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very friendly approach and aircon was phenomenal
Stayed 4 nights in Jun 2024

10/10 Excellent

THARSINI

Stayed 3 nights in Aug 2023

10/10 Excellent

Flavio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The service is great all the staff I have had contact really polite . The food is also with great quality . The room is spacious and comfortable
Stayed 1 night in Jun 2024

8/10 Good

Murtadha

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
I stayed at this hotel for one night due to a long layover. Despite its five-star rating, the receptionist's lack of professionalism was evident from the start. He held onto my phone for several minutes without acknowledging me while I tried to provide booking details. Despite my attempts to retrieve my phone and give him necessary information, he continued to hold it, and even joked with a passing colleague while I waited. The bathroom could have been cleaner; the sink was clogged with a metal piece that I couldn't remove. On a positive note, the shower area was nice, and the beds were comfortable. However, the lobby was uncomfortably hot and humid while I waited for the shuttle. The hotel advertised a free airport shuttle, but disappointingly, it was only available for drop-offs, not pick-ups, and only until 2 PM. Overall, the hotel did not live up to its five-star rating in terms of service and attention to detail.
Stayed 1 night in Jun 2024