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Rixos The Palm Hotel & Suites

5.0 star property

Photo gallery for Rixos The Palm Hotel & Suites

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Grand Suite, 1 Double Bed (Penthouse - Executive)
Premium Room, 1 King Bed, Sea View
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • All-inclusive
  • Spa
  • Breakfast available

Explore the area

Map
Palm Jumeirah, East Crescent, Dubai, 18652
  • Aquaventure
    ‪11 min drive‬
  • Burj Al Arab
    ‪24 min drive‬
  • Souk Madinat Jumeirah
    ‪25 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪49 min drive‬

Room options

View all photos for Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

Room, 1 King Bed, Pool Access

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 2 Bedrooms

  • 215 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds

View all photos for Family Suite, 3 Bedrooms

Premium bedding, down duvets, Select Comfort beds, minibar

Family Suite, 3 Bedrooms

  • 250 sq m
  • Sea view
  • Sleeps 8
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Deluxe Room, 1 King Bed, Sea View

  • 53 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, Select Comfort beds, minibar

Deluxe Room, 1 King Bed

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Separate bathtub and shower, deep-soaking bathtub, rainfall showerhead

Family Room

  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, down duvets, Select Comfort beds, minibar

Room

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View

  • 90 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

Senior Suite, 2 Bedrooms

  • 150 sq m
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 4 Bedrooms

Suite, 4 Bedrooms

Suite, 4 Bedrooms

  • 370 sq m
  • Sleeps 9
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

Premium Room, 1 King Bed, Sea View

  • 65 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

Suite, 4 Bedrooms (Penthouse)

  • 370 sq m
  • Sea view
  • Sleeps 10
  • 4 Double Beds

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, down duvets, Select Comfort beds, minibar

Premium Room, 1 King Bed, Garden View

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 5 Bedrooms

Suite, 5 Bedrooms

Suite, 5 Bedrooms

  • 400 sq m
  • Sleeps 10
  • 5 Double Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View

  • 69 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

Suite, 2 Double Beds, Sea View (Panoramic)

  • 380 sq m
  • Sea view
  • Sleeps 6
  • 2 Double Beds

View all photos for Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

Grand Suite, 1 Double Bed (Penthouse - Executive)

  • 592 sq m
  • Sea view
  • Sleeps 9
  • 1 Double Bed

Similar properties

Exterior

Atlantis, The Palm

  • On private beach
  • Pool
  • Spa
  • Kids pool
4.7 out of 5, Exceptional, (1315)
The price is AU$914
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Atlantis, The Palm

About the area

Dubai

With a stay at Rixos The Palm Hotel & Suites in Dubai, you'll be 3.5 mi (5.7 km) from Aquaventure and 10.5 mi (16.9 km) from Skydive Dubai. .This beach hotel is 10.9 mi (17.5 km) from Souk Madinat Jumeirah and 11 mi (17.7 km) from Wild Wadi Water Park.

What's nearby

  • Aquaventure - 11 min drive
  • Burj Al Arab - 24 min drive
  • Wild Wadi Water Park - 24 min drive
  • Souk Madinat Jumeirah - 25 min drive
  • Mall of the Emirates - 26 min drive

Getting around

  • Atlantis Aquaventure Waterpark Station - 11 min drive
  • Dubai Intl. Airport (DXB) - 49 min drive

Restaurants

  • ‪Andaz Dubai The Palm, by Hyatt - ‬20 min drive
  • ‪Peacock Alley - ‬4 min drive
  • ‪Club Vista Mare - ‬20 min drive
  • ‪Ibn AlBahr - ‬20 min drive
  • ‪The Locale - ‬20 min drive

About this property

Rixos The Palm Hotel & Suites

Luxury hotel on the beach, with 2 outdoor pools
Rixos The Palm Hotel & Suites offers 230 air-conditioned accommodations with minibars and safes. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 40-inch plasma televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, 2 outdoor tennis courts, and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and plasma televisions. Your Select Comfort bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the complimentary shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Bodrum Restaurant, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 3 bars/lounges. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Dubai? This hotel has 682 square feet (63 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bodrum Restaurant - Overlooking the ocean and pool, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
L Olivo Restaurant - Overlooking the ocean and pool, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Toro Loco Steakhouse - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Rixos The Palm Hotel & Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
Dining availability limited at one or more venues

Languages

Arabic, English, French, German, Italian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Bodrum Restaurant
  • L Olivo Restaurant
  • Toro Loco Steakhouse

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • A hot tub
  • Steam room
  • Tennis
  • Volleyball
  • Waterskiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (682 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Private beachfront location
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • Beach towels
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 40-inch plasma TV
  • TV/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in All-Inclusive rates for 2 nights or more receive access to à la carte meals at L'Olivo and Toro Loco restaurants. Guests booked for 1 night in All-Inclusive rates receive meals at the buffet restaurant.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 200.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AED 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AED 300 per vehicle (one way)
  • Rollaway bed fee: AED 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Dubai Palm Rixos
Rixos Dubai Palm
Rixos Hotel Dubai Palm
Rixos Palm Dubai
Rixos Palm Dubai Hotel
Rixos Palm Hotel
Rixos Palm
Rixos The Palm Dubai
Rixos The Palm Hotel Suites
Rixos The Palm & Suites Dubai
Rixos The Palm Hotel & Suites Hotel
Rixos The Palm Hotel & Suites Dubai
Rixos The Palm Hotel & Suites Hotel Dubai
Rixos The Palm Hotel Suites Ultra All Inclusive

Rixos The Palm Hotel & Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 432 out of 716 reviews
Rating 8 - Good. 184 out of 716 reviews
Rating 6 - Okay. 68 out of 716 reviews
Rating 4 - Poor. 20 out of 716 reviews
Rating 2 - Terrible. 12 out of 716 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for super efficient staff great for family’s loads to do and great experience all around will definitely be heading back.
Stayed 11 nights in Oct 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing place to stay. Treated like with the upmost respect. Any issues or concerns where dealt with straight away.
Stayed 6 nights in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
service friendly staff nothing was to much all facilities were great dubai is just a nice place to visit looking to return in the near future special shout out to javed front of house
Stayed 10 nights in Sep 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury and excellent for dietary requirements
Stayed 7 nights in Sep 2024

10/10 Excellent

Lily

Stayed 8 nights in Aug 2024

10/10 Excellent

Jadeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i lived this resort! truly a 5 star place and the staff was so nice and helpful! i did get tired of the hotel food pretty quickly but their food was good and fresh! loved my stay here
Stayed 6 nights in Jul 2024

10/10 Excellent

Leanne

Stayed 2 nights in Jul 2024

10/10 Excellent

Kulvarn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay there abd the staff were very friendly
Stayed 3 nights in May 2024

10/10 Excellent

Karley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great holiday
Stayed 4 nights in Apr 2024

8/10 Good

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Feb 2024

10/10 Excellent

yavuz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rixos The Palm Dubai is a luxurious retreat on Palm Jumeirah, blending opulence with top-notch hospitality. The culinary experience is exceptional, with diverse options curated to perfection. Manager Mustafa and assistant Hakan ensure impeccable service. The hotel's location offers stunning views of the Arabian Gulf and Dubai skyline. Cleanliness is paramount, evident in meticulously maintained rooms and public areas. Families are warmly welcomed, with early check-in appreciated for accommodating young children. Rixos The Palm sets the bar high for luxury hospitality in Dubai, promising an unforgettable stay.
Stayed 7 nights in Feb 2024

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A most enjoyable and very relaxing 5 days in Dubai. Hotel was exactly what we wanted. Food was excellent, service was excellent, room was extremely spacious and comfortable. Sad to be going home. We will definitely go back
Stayed 4 nights in Jan 2024

10/10 Excellent

Leigh Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort! Staff cannot do enough for you!
Stayed 7 nights in Oct 2023

10/10 Excellent

Dafydd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay!
Stayed 7 nights in Sep 2023

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Fabulous food. Fantastic service.
Stayed 6 nights in Oct 2023

10/10 Excellent

Sunil Singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay -kids club was amazing. Only downside was that the ac didn’t work in our room our first night and so we had to move rooms. Loved the first room more as it was a beautiful large ground floor right at the pools.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2023

10/10 Excellent

Daljit Singh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 6 nights in Sep 2023

10/10 Excellent

Chris

Stayed 3 nights in Sep 2023

8/10 Good

Raj

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are excellent and very attentive. All folks from reception to buffet, pool and beach were extra polite and looked after us. Check in is at 3 and we arrived at 10am! Thankfully they sent us for breakfast and had the room ready by 11 - amazing! We had a senior suite which was a little dated and aircon only worked in half the suite but it was huge with a nice bathroom and stunning views. Pools are nice and well maintained - only thing I would add is more service staff at main pool bar. Buffet was pretty good but not great for kids - no pizza during 2 weeks we were there, kids menu was pretty limited and repetitive. Great that you get free tickets and shuttle to aquaventure every day - that is exceptional. Steak restaurant was also very good, we had the tomahawk which was excellent. Kids activities and water slides etc are great and a nice touch. Gym was well equipped and staffed without anyone pushing personal training on you. However if you want it training is available in all manner of sports/exercises. Spa and salon is good also although you do get hassled to buy treatments at the pool/buffet. Main bar is cool - lots of screens and Guiness on draft! Taxis are available pretty readily which used to be an issue on the Palm. There is also a free shuttle to Mall of Emirates. The all-inclusive concept is great here and other than the points I mentioned was overall very good.
Stayed 10 nights in Sep 2023