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Frensham Pond Country House Hotel & Spa

4.0 star property

Photo gallery for Frensham Pond Country House Hotel & Spa

Exterior
Premium bedding, in-room safe, desk, blackout curtains
Serves lunch and dinner
Lobby
Breakfast, lunch, dinner served; British cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • 24/7 front desk
  • Gym
  • Room service

Explore the area

Map
Bacon Lane, Churt, Farnham, England, GU10 2QD
  • Frensham Country Park
    ‪1 min walk‬
  • Frensham Little Pond
    ‪3 min drive‬
  • Alice Holt Forest
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪66 min drive‬

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room ( Garden)

Double Room ( Garden)

Double Room ( Garden)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Hog's Back Hotel & Spa Farnham

  • Pool
  • Spa
  • Kids pool
  • Parking included
3.8 out of 5, Good, (910)
The price is AU$143
for 1 room
includes taxes & fees
20 Feb - 21 Feb
The Hog's Back Hotel & Spa Farnham

About the area

Farnham

With a stay at Frensham Pond Country House Hotel & Spa in Farnham, you'll be on a lake, within a 10-minute drive of South Downs National Park and Frensham Country Park. .This spa hotel is 17.9 mi (28.7 km) from Surrey Hills and 2.2 mi (3.5 km) from Frensham Little Pond.

What's nearby

  • Frensham Country Park - 1 min walk
  • Frensham Little Pond - 3 min drive
  • Hankley Common Golf Club - 6 min drive
  • Alice Holt Forest - 6 min drive
  • Farnham Castle - 9 min drive

Getting around

  • Farnham Station - 8 min drive
  • Heathrow Airport (LHR) - 66 min drive

Restaurants

  • ‪The Holly Bush - ‬3 min drive
  • ‪Coffee Can on the Green - ‬5 min drive
  • ‪Bat & Ball - ‬6 min drive
  • ‪Alice Holt Forest Cafe - ‬5 min drive
  • ‪Loaf - ‬7 min drive

About this property

Frensham Pond Country House Hotel & Spa

Lakefront hotel with a full-service spa and a 24-hour fitness center
Frensham Pond Country House Hotel & Spa offers 53 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Farnham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 53 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Watermark, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Watermark - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Indigo - This bar specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.75 for adults and GBP 7.35 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Watermark
  • Indigo

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.75 for adults and GBP 7.35 for children
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Spa fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Frensham Pond & Spa Farnham
Frensham Pond Hotel Farnham
Frensham Pond Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham

Frensham Pond Country House Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 652 reviews
Rating 8 - Good. 226 out of 652 reviews
Rating 6 - Okay. 70 out of 652 reviews
Rating 4 - Poor. 31 out of 652 reviews
Rating 2 - Terrible. 17 out of 652 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, although maintenance was not equal to the overall experience. The door facing was missing so opening it with the card was a confusing to begin with.
Stayed 1 night in Nov 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Amrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Reece Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, free parking and very spacious room
Stayed 4 nights in Oct 2024

2/10 Terrible

steven

Stayed 2 nights in Oct 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for an excellent price. Location was good for me! The gym has seen better days and is in need of up to date equipment.
Stayed 1 night in Oct 2024

8/10 Good

Dave

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Camilla

Travelled with group
We stayed in this hotel as it was close to a wedding venue we were attending. The rooms are quiet and clean but are quite outdated with regards to furniture and the overall interiors throughout. It's quite dark internally, and the aesthetic isn't quite matched. I would recommend an interior facelift! It's also a huge shame that the hotel have made a decision not to include spa for guests but to insist they pay extra which is not typical of a spa hotel. We didn't see anyone using the spa and cannot comment on whether it would be worth an extra payment. Overall, it did the job but I wouldn't be rushing back or recommending friends to stay unless there was a need to be in this area albeit being woken up at 7am by a brief fire alarm after a wedding!
Stayed 2 nights in Oct 2024

10/10 Excellent

DIANE

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel but be careful when you park to register your car ..reception didn't ask me to so I got a ticket! It was sorted with a phonecall and email but was upsetting to get it in the post
Stayed 1 night in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Oct 2024

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Lovely room, lovely property. Breakfast was nice . Only issue was the gym none of the treadmills worked and lack of strength machines only one.
Stayed 2 nights in Sep 2024

8/10 Good

moyna

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean very nice room, & facilities. Fab breakfast. lovely scenic surroundings.
Stayed 1 night in Sep 2024

2/10 Terrible

Juan

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Pretty but dangerous
In general, this hotel is fine - comfortable and in a nice spot next to one of the Frensham ponds. However, my wife tried to walk down the disabled ramp the first morning of our stay. The ramp was covered in moss, with a leaky gutter above keeping it wet all day. It was like an ice rink. She slipped and almost broke her hip. I tried to help her and nearly fell myself. This is despite both of us wearing hiking boots with excellent grip. If you use the stairs, there is no issue as there was no moss on those. But ramp users either are disabled or are likely to become disabled. We registered the accident and it was recorded in the accident register. I expected some communication afterwards, but nothing happened. We checked out the next day and still nothing. Before we left, I decided to try the disabled ramp again to see if the moss had been cleaned - it had not, as you can see on the photo and I nearly slipped again despite being very cautious. So there you go: this is actually a nice hotel, but with the staff not fixing safety issues even after they have been pointed out, I am not sure I can recommend it at the moment. If they fix the issue and apologise properly, I might change my mind - I would have to check with the wife first though, as she is still in pain from the fall.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patti

Stayed 2 nights in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely setting
Lovely setting but despite the hotel seeming fairly empty we were allocated a room with a view of the road. We were only there a night. Very comfy bed. Plenty of parking. Parking signs outside don’t state that hotel guests don’t have to pay. Hotel seemed a bit short of service at breakfast.
Stayed 1 night in Sep 2024

4/10 Poor

Juan

Disliked: Staff & service, property conditions & facilities
Breakfast was served so late I missed it.
Stayed 1 night in Sep 2024

6/10 Okay

Zhyar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff just seemed a bit clueless most of time but the bed was good
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When I arrived I tried to pay for parking but couldn't, so I asked at reception about parking the member of staff wasn't very responsive. I came away not knowing if I had to pay for parking or not. Another guest had to tell me that I didn't need to pay for parking. Breakfast: I had paid £19 for my breakfast and on the menu it was £16+ for full english and £3.50 for other item. So I asked if I could have pancakes, the waitor said could only have if I paid another £3.50. I said this was much less food than the full enlish and what I paid. he came back saying that the manager had said the same. I then went for the full english. When he brought it it was cold and he took it back. He then brought out another plate and the food on that was cold too. I gave up and didn't bother to ask again. When I checked out the man at the desk wasn't interested and didn't respond when I told him what had happened. Even when I said that they may get not to good a review. He still never responded. What a shame because the hotel was in such an amazing spot and the room was so comfortable.
Stayed 1 night in Sep 2024

8/10 Good

Georgina

Liked: Cleanliness, staff & service, room comfort
Average stay
Service at the hotel was good however the hotel is looking a bit tired. Noticed a few things needed touch ups for example where you scanned the key on the door was broken and just a hole, the wardrobe was falling apart. The WiFi at the hotel didn’t reach our room and due to the location you don’t get signal either. This was raised with reception during our stay. The shower was a bad design, it was great because it was powerful but meant that water would shoot past the glass panel and the floor was a pool. Which was dangerous given the shiny floor. Dinner in the restaurant was lovely however it didn’t have much of a restaurant feel. There was only 1 member of staff on who was juggling the bar also. With another member of staff who popped by to help. So it felt like you were just dining in a random room rather than a restaurant. We didn’t use the spa as this was an additional cost and from what you could access didn’t feel worth the money which is a shame as we tend to book a hotel with a spa to use it.
Stayed 1 night in Aug 2024

2/10 Terrible

Kitt

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew, Poole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice area walk around great pond is good after dinner Pizza wasn’t the best but the bed was very comfy it’s a shame the spa isn’t open on Monday and Tuesday
Stayed 1 night in Aug 2024

10/10 Excellent

Adeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place.
Stayed 1 night in Aug 2024