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Hilton Garden Inn West Edmonton

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Suite, 1 Bedroom
Suite, 1 Bedroom
Exterior
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Bar
  • Breakfast available
  • Room service

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    4 min drive
  • Galaxyland
    4 min drive
  • Fantasyland
    4 min drive
  • Edmonton, AB (YXD-Edmonton City Centre)
    18 min drive

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception

Hyatt Place Edmonton-West

Pool
Hot tub
Breakfast included
Pet-friendly
4.5 out of 5, Wonderful, (2182)
The price is AU$172
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Hyatt Place Edmonton-West

About the area

Edmonton

With a stay at Hilton Garden Inn West Edmonton in Edmonton (West Edmonton), you'll be within a 15-minute drive of West Edmonton Mall and Kingsway Mall. .This eco-certified hotel is 6 mi (9.7 km) from Rogers Place and 12.1 mi (19.4 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 4 min drive
  • Galaxyland - 4 min drive
  • Fantasyland - 4 min drive
  • World Waterpark - 4 min drive
  • University of Alberta - 12 min drive

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬10 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Burger King - ‬6 min walk

About this property

Hilton Garden Inn West Edmonton

Eco-certified Edmonton hotel in West Edmonton with free parking
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy American cuisine at Graden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Edmonton? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Graden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: CAD 15.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Graden Grille and Bar
  • Backyard Lounge and Patio

Things to do

  • Access to nearby health club
  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4000 square feet of space)
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 305 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 42 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Janet Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

6/10 Okay

Tiara

Travelled with family
Liked: Staff & service
The sofa bed was so lumpy and dirty, was horrible to sleep on. everything about the hotel is nice but that one thing is really off putting.
Stayed 2 nights in Sep 2024

6/10 Okay

Quansheng

Travelled with family
Liked: Staff & service
I was there four year ago. It was really good. The carpet need to be replaced.
Stayed 1 night in Sep 2024

6/10 Okay

Alexandra

Travelled with family
Liked: Staff & service
Getting very run down. Needs updating. Air conditioning barely working. The location was good, but the hotel itself isn't hilton quality anymore.
Stayed 2 nights in Sep 2024

6/10 Okay

Elise

Travelled with family
Liked: Staff & service, amenities
This Hilton is showing its age, however it was clean and had the amenities we required. We stayed in a two queen room, which easily fit two adults and two children. The fitness centre was small, but everything worked, and our kids enjoyed the pool.
Stayed 1 night in Aug 2024

8/10 Good

Joel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would come back again
Stayed 1 night in Sep 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. It had everything we needed. Great food, great rooms and super staff. I will stay there again.
Stayed 3 nights in Aug 2024

8/10 Good

Noreen

Stayed 1 night in Aug 2024

8/10 Good

Patrice

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is fine, but dated.
Stayed 1 night in Aug 2024

8/10 Good

nathan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Will stay again
Stayed 1 night in Aug 2024

6/10 Okay

Arlene, Calgary

Liked: Cleanliness
Noisy floor above and road noise
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Stayed 1 night in Aug 2024

8/10 Good

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a smooth, easy check in. Staff were friendly. The hotel is on a busy street but you couldn't tell because the rooms were quiet. It is showing its age a bit but it is clean and in a great location. Very close to West Edmonton Mall. The only thing that would have made it better would have been better pillows. But that is a personal preference.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great service. Room was a bit worn but hotel was clean and in great shape.
Stayed 1 night in Aug 2024

6/10 Okay

Mary

Travelled with partner
Disliked: Amenities
Was a decent enough hotel but wouldn’t stay again. For how much you’re paying I’d expect better service. There was no complimentary breakfast like other hotels; they charge you but don’t tell you till after you’ve eaten (there’s no signage stating the cost of breakfast) the waiter/waitress/hostess doesn’t pay attention to service needs (clearing plates or getting more coffee) just seemed more concerned with what room # you were in for charging. The pillows were so crappy. “Feathers” but you needed like 10 to make just one pillow. We were given 3 pillows for a king size bed; called down and asked if they had different pillows and and they gave us 2 more of the same light pillows.We went out and bought an actual pillow from a store for our stay. Bed was very firm. The room was okay. There was water damage in the ceiling of the bathroom and mold in the shower. Toiletries that are provided was crappy; the hand soap and body wash made you feel sticky afterwards; and they never restocked our coffee cups in the room once we used them. We had to keep asking for new ones. They have a pool and a “jacuzzi” but the jets are pathetically weak and it’s more consistent with a bubbling warm bath. No one restocked the towels in the pool ever so once they were all used up you try using the phone to call front desk no one answered for 15-20 mins. We finally left the pool area soaking wet to walk through to the lobby and the desk guy was just standing there looking outside at the rain clouds.
Stayed 4 nights in Aug 2024

8/10 Good

Mike

Stayed 1 night in Aug 2024

10/10 Excellent

shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Erin

Travelled with family
Disliked: Staff & service, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Arthur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and communication with staff. Great amenities.
Stayed 1 night in Aug 2024

8/10 Good

chantalle

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cynthia A, Winnipeg

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 2 nights in Aug 2024

4/10 Poor

Lafleur

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The stir fry was overcooked and 5 sm. Pieces of chicken you could put it in a small bowl for 25.00 the seafood basket was overcooked the rooms where cold and they took way to much off m to credit card tried calling them but drove over there to fix it will I was on hold 30 min. Later I got there and I was still on hold never staying there again
Stayed 1 night in Aug 2024