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Hilton Garden Inn West Edmonton

3.0 star property

Photo gallery for Hilton Garden Inn West Edmonton

Reception
Lobby
Exterior
Suite, 1 Bedroom
Suite, 1 Bedroom

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Bar
  • Room service

Explore the area

Map
17610 Stony Plain Rd Nw, Edmonton, AB, T5S1A2
  • West Edmonton Mall
    ‪4 min drive‬
  • Fantasyland
    ‪4 min drive‬
  • World Waterpark
    ‪4 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for One King Bed

Premium bedding, in-room safe, desk, iron/ironing board

One King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Drinks-Snacks)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed (With Drinks-Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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View from property

Hyatt Place Edmonton-West

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, (2480)
The price is AU$239
for 1 room
includes taxes & fees
16 Apr - 17 Apr
Hyatt Place Edmonton-West

About the area

Edmonton

With a stay at Hilton Garden Inn West Edmonton in Edmonton (West Edmonton), you'll be a 4-minute drive from West Edmonton Mall and 8 minutes from River Cree Casino. .This eco-certified hotel is 6 mi (9.7 km) from Rogers Place and 12.1 mi (19.4 km) from South Edmonton Common.

What's nearby

  • West Edmonton Mall - 4 min drive - 2.6 km
  • Galaxyland - 4 min drive - 2.9 km
  • Fantasyland - 4 min drive - 3.0 km
  • World Waterpark - 4 min drive - 3.1 km
  • University of Alberta - 12 min drive - 10.1 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 15 min drive
  • Edmonton Intl. Airport (YEG) - 29 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬10 min walk
  • ‪Carl's Jr. - ‬9 min walk
  • ‪Burger King - ‬6 min walk

About this property

Hilton Garden Inn West Edmonton

Eco-certified hotel with a fitness center and a 24-hour business center
Hilton Garden Inn West Edmonton offers 160 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy American cuisine at Graden Grille and Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Edmonton? This hotel has 4000 square feet (372 square meters) of space consisting of a conference center and 4 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Graden Grille and Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Backyard Lounge and Patio - This bar specializes in American cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; CAD 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Backyard Lounge and Patio
  • Graden Grille and Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre (4,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 15.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Edmonton West
Hilton Garden Inn Hotel Edmonton West
Hilton Garden Inn West Edmonton
Edmonton Hilton Garden Inn
Hilton Edmonton
Hilton Garden Inn Edmonton
Hilton Garden Inn West Edmonton Alberta
Hilton Garden Inn West Edmonton Hotel Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel
Hilton Garden Inn West Edmonton Edmonton
Hilton Garden Inn West Edmonton Hotel Edmonton

Hilton Garden Inn West Edmonton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 503 out of 1043 reviews
Rating 8 - Good. 318 out of 1043 reviews
Rating 6 - Okay. 115 out of 1043 reviews
Rating 4 - Poor. 61 out of 1043 reviews
Rating 2 - Terrible. 46 out of 1043 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Igor

Stayed 1 night in Dec 2024

10/10 Excellent

Roelof

Stayed 1 night in Aug 2024

8/10 Good

Elaine Tracy

Stayed 1 night in Dec 2024

10/10 Excellent

Shilo

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

8/10 Good

Harley, Ponoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always good
Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Close to everything. Good breakfast
Stayed 1 night in Dec 2024

8/10 Good

Ron

Stayed 1 night in Dec 2024

6/10 Okay

HANG CHI

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Sunken bed, terrible sleep all night
The bed was terribly uncomfortable, like sunken in the entire middle section. I had to sleep on the edge of bed and did not sleep well at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Zane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Hal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

May

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Thermostat would not shut off. Way too hot in the room overnight. Could not sleep well. We tried to set the thermostat down to 20 Celsius overnight but it would not shut off.
Stayed 1 night in Dec 2024

6/10 Okay

GRACE

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Keith

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I had an extremely poor stay at this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were awesome. Restaurant has really great meals and the waiter went above and beyond for us. Definitely would recommend this hotel for a very nice stay
Stayed 2 nights in Nov 2024

4/10 Poor

Michael

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not good. Broken bed in room. Elevator not working. Ice machine not working. Heater very loud then stopped working. Very loud hotel. Minimal supply of towels, cups, shampoo etc.
Stayed 2 nights in Nov 2024

8/10 Good

BERNICE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the pressure of the shower head eee! but on the down side... the elevators were down my entire stay :( I think I should have been offered a future stay with a discount.

6/10 Okay

Patrick, Saskatoon

Travelled with family
Liked: Cleanliness, amenities
Elevators both broken. Was told by front desk that there was people working on them, however, no one was seen anywhere. I think because it’s Sunday they simply hung an “out of order” sign and told guests they were working on it. At least be honest.
Stayed 1 night in Nov 2024

2/10 Terrible

Martha

Travelled with family
Disliked: Property conditions & facilities
No internet no elevator
Stayed 2 nights in Nov 2024

10/10 Excellent

Nathan

Stayed 2 nights in Oct 2024

10/10 Excellent

marvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to the entrence with carts fo luggage and close parking
Stayed 2 nights in Oct 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place.
Stayed 1 night in Oct 2024