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Ellenborough Park

5.0 star property

Photo gallery for Ellenborough Park

Front of property
Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar
Bar (on property)
Outdoor pool, pool loungers
Couples treatment room(s), sauna, hot tub, steam room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • 24/7 front desk
  • Bar
  • Gym
  • Room service

Explore the area

Map
Southam Road, Cheltenham, England, GL52 3NJ
  • Cheltenham Racecourse
    ‪3 min drive‬
  • The Promenade
    ‪6 min drive‬
  • Cheltenham Town Hall
    ‪6 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, Accessible

Traditional Room, Accessible

Traditional Room, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Manor)

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Suite (Manor)

  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room (Private Garden)

Luxury Room (Private Garden)

Luxury Room (Private Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room

Luxury Double Room

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Private Garden)

Classic Room (Private Garden)

Classic Room (Private Garden)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Patio (Pool)

Deluxe Room, Patio (Pool)

Deluxe Room, Patio (Pool)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Tempur-Pedic beds, minibar

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room (The Lodge)

Room (The Lodge)

Room (The Lodge)

  • Sleeps 4
  • 1 King Bed

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About the area

Cheltenham

With a stay at Ellenborough Park in Cheltenham, you'll be in a regional park, within a 5-minute drive of Cheltenham Racecourse and Cutbridge Meadow. .This luxury hotel is 12 mi (19.3 km) from Gloucester Quays and 1.7 mi (2.7 km) from Cleeve Hill Golf Club.

What's nearby

  • Cheltenham Racecourse - 3 min drive - 3.4 km
  • Pitville Pump Room - 3 min drive - 3.7 km
  • Pittville Park - 4 min drive - 3.9 km
  • The Promenade - 6 min drive - 5.9 km
  • Cheltenham Town Hall - 6 min drive - 6.3 km

Getting around

  • Cheltenham Spa Station - 14 min drive

Restaurants

  • ‪The Royal Oak - ‬4 min drive
  • ‪Costa Coffee - ‬4 min drive
  • ‪Black Gold - ‬5 min drive
  • ‪Kings Head - ‬3 min drive
  • ‪Members Bar - ‬6 min drive

About this property

Ellenborough Park

Luxury hotel with 2 restaurants and a full-service spa
Ellenborough Park offers 61 accommodations with iPod docking stations and minibars. Tempur-Pedic beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 61 guestrooms featuring iPod docking stations and minibars. Your Tempur-Pedic bed comes with Egyptian cotton sheets. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and bathrobes.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy British cuisine at The Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Cheltenham? This hotel has 1238 square feet (115 square meters) of space consisting of conference space and 5 meeting rooms. Free valet parking is available onsite.
The Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast and dinner. Reservations are required.
The Horse Box - This brasserie specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Horse Box
  • The Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,238 square feet of conference space
  • 5 meeting rooms

Outdoors

  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The property will be renovating from April 6 2025 to April 13 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Outdoor pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 100.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that this property’s restaurant is closed on Monday and Tuesday evenings, when dinner is served onsite in The Horse Box pub.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Ellenborough
Ellenborough Park
Ellenborough Park Cheltenham
Ellenborough Park Hotel
Ellenborough Park Hotel Cheltenham
Ellenborough Park Hotel
Ellenborough Park Cheltenham
Ellenborough Park Hotel Cheltenham

Ellenborough Park Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 344 out of 505 reviews
Rating 8 - Good. 93 out of 505 reviews
Rating 6 - Okay. 43 out of 505 reviews
Rating 4 - Poor. 14 out of 505 reviews
Rating 2 - Terrible. 11 out of 505 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Inga

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round great stay
Stayed 1 night in Nov 2024

10/10 Excellent

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful hotel with a great history. All the staff were great. Lovely breakfasts. We were there 4 nights and had one dinner there which was great. We wanted to explore Cheltenham the other nights. Only hiccup was on our third day as elderly we decided to make use of the hotel first class facilities (out door heated swimming pool etc) and the most beautiful and comfy lounge. And although our room was empty at 10am , housekeeping did not service it until 3pm in spite of requests.
Stayed 4 nights in Oct 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room, helpful staff. Lovely food, great spa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor house in the Cotswalds.
Great choice to stay for exploring the Cotswalds. It’s a former manor house converted to an elegant hotel and spa though there are some new rooms outside the main house. There is a lovely breakfast included. There are 2 restaurants on property but they have the same menu. Other food options are 10-15 minutes away. Our room was good sized with huge bathroom but rooms in the main house are varied from smaller to larger than ours. Staff was attentive. Fun to talk to other guests who come from near and far.
Stayed 4 nights in Oct 2024

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Sophie

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ashley

Liked: Property conditions & facilities
Very nice grounds. Very spa treatment. Decent breakfast. Room was big but didn’t feel luxurious and a bit of mold in the shower. A bit tired. e.g. curtain was hanging off last curtain hook. Service didn’t really meet 5 star. Dining experience wasn’t great. Took 15 mins to take dishes away. Probably wouldn’t go again.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

Nick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

sandra

Stayed 2 nights in Jul 2024

10/10 Excellent

Harvinder

Stayed 4 nights in Jul 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kathryn

Stayed 4 nights in Jun 2024

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service
Stayed 1 night in Jun 2024

10/10 Excellent

Robert Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and surroundings, food was good. Breakfast was very slow
Stayed 2 nights in May 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

josh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Meh!
Decent hotel/spa, high-end and pricey, but relatively poor and antiquated service. No need to go back, have now been
Stayed 1 night in May 2024

2/10 Terrible

Mark

Stayed 2 nights in May 2024

8/10 Good

Jim

Liked: Property conditions & facilities, room comfort
Lovely, historic stay
Very unique property and lovely setting ... as a historical property, they have done a nice job of combining the comforts of modern amenities while keeping within their historical requirements. Service was slightly below average, with some well-trained staff and others going through the motions. We stayed in the Lodge and we experienced a few issues.
Stayed 4 nights in May 2024

10/10 Excellent

James

Stayed 2 nights in May 2024