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The building was originally a Sugercane factory and the conversion has retained the dark hues and colours making the hotel warm and cosy. Our booking was for family of 4 and we booked into one of the garden pool suites. The package was b&b and came with an upgrade to the “premium service”. I would say the latter is well worth having as it gives you free access to the underground car park, the spa and an upstairs lounge with great views and where you can have breakfast (from a menu) and drinks and snacks. Really made the stay even better. The bedroom & attached lounge was large but had some quirky design issues. Eg the shower had no door or the bedroom was open to the basin area. Ok if there are two of you but needed a bit better planning when 4. This is a great hotel and as it was s not in Funchal (30 min drive) is much more relaxed and a spa.

I enjoyed my stay at Zarco very much. The room was very comfortable and renovated with beautiful linens and a great bathroom. The staff was exceptionally helpful and friendly. The breakfast buffet is outstanding with pastries, fruit, eggs, deli meats and cheeses and excellent juice and coffee. It’s also very well located walking distance to the historic area, the marina and beach promenade and great cafes and shopping. My only complaint is the street noise since my room overlooked the busy square below with a cafe open until 2:00am and lots of noisy people. I would happily stay there again but ask for an interior room. Be aware that you have to walk up 16 stairs to enter the reception area. I was lucky that some charming guests helped carry my large rolling suitcase up the stairs! Overall an excellent value and charming place to stay in Madeira.

This is our second time at this hotel. And if we come back again to this beautiful island, we will stay there again. Location is wonderful. Hotel itself is a designation of relaxation and good food is what you are looking for. Room is so comfortable and clean. We had an error in our reservation through Expedia and hotel just corrected it for us which was so wonderful.

great warm indoor spa pool

Excellent overall. Especially liked that it was in a quiet rural area but only a minute away from the main highway. House was well equipped. A great place to be based to explore the west side of the island. The only downside is that it's a bit of a drive for groceries but not a major issue.

The property is one of the best in Madeira. The history of the property is amazing and