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Mercure Hotel Frankfurt City Messe

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Frankfurt City Messe

Aerial view
Minibar, in-room safe, desk, soundproofing
Standard Room, 2 Single Beds
Front of property
Exterior

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Room service
  • Breakfast available
  • Air conditioning

Explore the area

Map
Duesseldorfer Str. 20, Frankfurt, HE, 60329
  • Kaiserstrasse
    4 min walk
  • Skyline Plaza
    8 min walk
  • Frankfurt Trade Fair
    8 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    21 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Holiday Inn - the niu, Charly Frankfurt City, an IHG Hotel

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Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (623)
The price is AU$105
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About the area

Frankfurt

Located in Frankfurt (Innenstadt 1), Mercure Hotel Frankfurt City Messe is within a 15-minute walk of Frankfurt Trade Fair and Congress Center Messe Frankfurt. .This hotel is 0.6 mi (1 km) from Festhalle Frankfurt and 0.7 mi (1.1 km) from Alte Oper.

What's nearby

  • Frankfurt Trade Fair - 8 min walk
  • Congress Center Messe Frankfurt - 12 min walk
  • Festhalle Frankfurt - 13 min walk
  • Alte Oper - 14 min walk
  • Frankfurt Christmas Market - 3 min drive

Getting around

  • Platz der Republik Tram Stop - 1 min walk
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 4 min walk
  • Frankfurt Airport (FRA) - 21 min drive

Restaurants

  • ‪Asia Gourmet - ‬4 min walk
  • ‪Gleis 25 - ‬2 min walk
  • ‪Aunty Zhong's Noodle Bar & More - ‬1 min walk
  • ‪Toh-Thong - ‬1 min walk
  • ‪Fennischfuchser - ‬2 min walk

About this property

Mercure Hotel Frankfurt City Messe

Hotel with a 24-hour front desk, near Alte Oper
Mercure Hotel Frankfurt City Messe offers 60 air-conditioned accommodations with minibars and safes. LED televisions come with satellite channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 60 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge.
Room service (during limited hours) is available.

Languages

Croatian, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)

Food and drink

  • Breakfast available for a fee: EUR 17 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Free newspapers in reception
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17 per person
  • Self parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City
Mercure Hotel Frankfurt City Messe
Mercure Frankfurt City Messe
Mercure Hotel Frankfurt City Messe Hotel
Mercure Hotel Frankfurt City Messe Frankfurt
Mercure Hotel Frankfurt City Messe Hotel Frankfurt

Mercure Hotel Frankfurt City Messe Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 106 out of 457 reviews" "
Rating 8 - Good. 193 out of 457 reviews" "
Rating 6 - Okay. 99 out of 457 reviews" "
Rating 4 - Poor. 36 out of 457 reviews" "
Rating 2 - Terrible. 23 out of 457 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sirisin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Sep 2024

10/10 Excellent

Liam

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Jessica

Travelled with group
Disliked: Amenities
Parking was hard as the parking lot was small and look like it was falling apart. Check in was long as their machines were down.
Stayed 2 nights in Apr 2024

8/10 Good

Hilli Hassan

Stayed 1 night in Aug 2024

8/10 Good

Hilli Hassan

Liked: Staff & service, amenities, property conditions & facilities
Hard to find a parking. Provided parking is very limited and small with fees.
Stayed 2 nights in Aug 2024

8/10 Good

Christopher, Bristol

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice budget hotel near the train station but like any other city, not very pleasant area around train stations.
Stayed 2 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
The photos from the website are misleading, it shows a tall and nice building that confuses people easily and we thought that was the hotel but it’s not.
Stayed 1 night in Jul 2024

6/10 Okay

Deepak

Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Philip James, Sydney

Stayed 2 nights in Jun 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property is very nicely kept, clean, and very convenient to the main train station. The single bed room is small but it has all you need for a couple of nights stay. The bedroom and bathroom were updated, clean and had all I needed for a night. I would stay in this hotel again for a night or two given the convenience of how close it is to the train station and how clean and modern it is on the inside. The breakfast is also very decent. As with any other hotel or property in the neighborhood of the main train station, the problem is the rampant and publicly visible drug dealers, drug users, alcoholics, and homeless people that have taken over the streets and sidewalks. There are no problems with this inside the hotels of the area, but it is quite an evident problem once you step out of this or any other hotels in the neighborhood.
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Sin Huat Dennis, Singapore

Travelled with group
Untidy and carpet seemed very dirty! The hotel has a tram station right in front and near to the Hauptbahnhof (Main Train station)
Stayed 2 nights in Jun 2024

4/10 Poor

Hakan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Frankfurt mercure hotel
Here's a structured review based on your feedback: --- **Review of Mercure Hotel in Frankfurt** I recently stayed at the Mercure Hotel in Frankfurt and had a mixed experience. **Location:** The hotel is conveniently located next to the train station, making it easy to get around the city. However, the area around the hotel felt unsafe, with a noticeable presence of addicts and beggars, which was quite unsettling. **Room Quality:** Unfortunately, the cleanliness of the rooms was lacking. The carpets were particularly dirty, which affected the overall comfort of the stay. **Service:** The highlight of my stay was the staff at the reception. They were friendly, professional, and very helpful, which was a silver lining in an otherwise disappointing stay. **Overall Experience:** While the location and staff were positive aspects, the unclean rooms and the unsafe surrounding area significantly detracted from my experience. I hope the management can address these issues for future guests. ---
Stayed 2 nights in May 2024

10/10 Excellent

Radu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel, Good Location.
Good Hotel, Good Location. comfortable and clean hotel at a reasonable price.....
Stayed 2 nights in Jan 2024

8/10 Good

Thiago

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Sadly not in a great area and not the best hotel.
Hotel is very close to the train station, which, unfortunately has a number of homeless groups and what appears to be prostitution. There are groups of young men around all day and night. The room itself was adequate, far too hot (even for winter) and the only way to cool down is to have the window wide open - which means the noise is unbearable (sirens, loud shouting and laughter etc) - even with the windows shut it’s still quite noisy. There is a kettle in the room but the tea and coffee on offer is not nice. Thankfully there is a McDonald’s and Starbucks at the train station. We were only staying for the weekend so we managed, but we would not stay here (or this area) again. It’s not a 4 star hotel at all. But the price was low so should have been warned.
Stayed 2 nights in Dec 2023

4/10 Poor

John

Stayed 1 night in Dec 2023

8/10 Good

AMIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, just next to train station, tram stop just outside the hotel. Because it's centrally located, it comes with its cons, (a) unwanted elements of the society selling drugs, (b) traffic noise. Hotel is decent, good for few days stopover. Lift is small, it says max 4 person, but you won't take chance with that. Room size was decent, needs a bit of upgradation, specially with carpets. Bed was comfortable, bathroom amenities were great. Mini bar was available at extra cost. Daily housekeeping is available. Water kettle and tea coffee tray in room gives it a big plus.
Stayed 3 nights in Nov 2023

6/10 Okay

Susan

Stayed 1 night in Nov 2023

6/10 Okay

Jezreel Gaius, Bellflower

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk personal were not so friendly and warm. Same with the lady in the breakfast area. When we checked in the front desk said parking is free if you're a member, then when we checked out they charged us for parking. Parking is really tight and limited in the basement. Location is conveniently in front of the train station. Its clean for the most part but the carpet smells and is quite old. Breakfast was good actually! Decent place, staff could be friendlier but don't expect much.
Stayed 1 night in Nov 2023

6/10 Okay

G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great but the location in the city was not. People selling drugs across the street A simple walk to the station for food was tense and with unsafe feeling
Stayed 1 night in Oct 2023

8/10 Good

Andrei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very good for a short stay. We liked its convenient location near highways and central train station. It offers €20 UG parking. However, the parking ramp and spaces inside are too small for large vehicles. We walked 25 minutes to get to the old town, great restaurants in the downtown, Alt Opera or Cathedral. Some streets in directions to river and train station do not appear safe. But we safely walked approximately 15 minutes after 8pm away from the hotel along a large street in a direction to Alt Opera. The downtown attractions are located in additional 10 min walk on a right hand side.
Stayed 2 nights in Oct 2023

6/10 Okay

Tracy

Travelled with partner
Liked: Cleanliness, amenities
The room was more than adequate, staff weren’t as helpful as most we’d encountered on this trip. The biggest problem for us was that within 10 minutes of being outside, we were approached by 3 different aggressive looking men demanding something that we couldn’t understand and wasn’t sure at one point if we were about to be mugged. We might’ve just been unlucky but it put a bit of a cloud over our stay and we were then reluctant to venture out
Stayed 1 night in Oct 2023