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Quality Inn Creekside - Downtown Gatlinburg

2.5 star property

Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

In-room safe, desk, blackout curtains, iron/ironing board
Seasonal outdoor pool
View from room
Lobby
Exterior

Reviews

6.2 out of 10

Popular amenities

  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Laundry

Explore the area

Map
Gatlinburg, TN
  • Gatlinburg Convention Center
    ‪4 min walk‬
  • SkyPark
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Deluxe Room, 2 Queen Beds, Non Smoking (Private Balcony)

The Wander Hotel, a Ramada by Wyndham

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1063)
The price is AU$217
for 1 room
includes taxes & fees
9 May - 10 May
The Wander Hotel, a Ramada by Wyndham

About the area

Gatlinburg

With a stay at Quality Inn Creekside - Downtown Gatlinburg in Gatlinburg (Downtown Gatlinburg), you'll be within a 5-minute walk of Gatlinburg Convention Center and Great Smoky Mountains National Park. .This hotel is 0.3 mi (0.5 km) from Ole Smoky Moonshine Distillery and 0.3 mi (0.5 km) from SkyPark.

What's nearby

  • Gatlinburg Convention Center - 4 min walk - 0.4 km
  • Ole Smoky Moonshine Distillery - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬5 min walk
  • ‪Sugarlands Distilling Co. - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Crawdaddy's Restaurant & Bar - ‬6 min walk
  • ‪Smith & Son Corner Kitchen - ‬5 min walk

About this property

Quality Inn Creekside - Downtown Gatlinburg

Pet-friendly Gatlinburg hotel connected to the convention center, steps from Gatlinburg Convention Center
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 104 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreation amenities such as a seasonal outdoor pool or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Take advantage of the hotel's 24-hour room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from April 15 2025 to May 3 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.2
Rating 10 - Excellent. 211 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 185 out of 1002 reviews
Rating 4 - Poor. 186 out of 1002 reviews
Rating 2 - Terrible. 197 out of 1002 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emily

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Beautiful setting in downtown Gatlinburg with creek. Host was from Jamaica and was very interesting and fun to visit with. He said it was very slow due to bad storms. When we got to our room we noticed a bad smell, tub was worn with black marks and the water spigot blew off as shower was being turned on. Host offered us a different room. It was a VERY cold night. When we entered our new room it was extremely cold. We turned on the furnace and fireplace but neither were putting out much heat. We drove around town in our rental car about an hour while the room warmed up. Upon returning it was still super cold in room. It was late and we had driven along way that day and just wanted a warm shower and to go to bed. Nevertheless we didn’t shower due to it being so cold in there. We put layers of clothes on and wrapped up in blankets and slept. Don’t mean to complain, just being truthful. We made the best of an unfortunate event. We loved Gatlinburg even saw a bear. We plan to return for another visit. Maybe in warmer weather ☀️
Stayed 1 night in Jan 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Time to relax

Room was located at the end of building&was very close to dog park.That was great because it was very cold&it snowed thhe night before we left Beautiful!Plus they have a laundry room&both washer&dryer worked great
Stayed 2 nights in Jan 2025

2/10 Terrible

Deana

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Patrick

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible read the reviews don't stay here the manager changed my room which I appreciated because I paid a premium and they tried to put me in a god awful dirty room where nothing worked and had none of the amenities I paid for.
Stayed 7 nights in Dec 2024

8/10 Good

Arleen

Travelled with family
Liked: Staff & service, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place when traveling with pets

Great location and one of the best places to stay if you are traveling with pets. Grassy area for pets. 2 restaurants beside the hotel as well as a few shops. Would definitely stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Stayed 3 nights in Dec 2024

10/10 Excellent

Yunier

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Dec 2024

4/10 Poor

Jean

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos do not match reality. The room was in terrible condition, with a hole in the wall, the toilet did not flush properly, very bad Wi-Fi, we were disappointed with the place. The only thing we liked was the location. The rest left us sad.
Stayed 3 nights in Dec 2024

4/10 Poor

Rossy

Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay.

The rooms were like a normal hotel room. It was nice and clean. The only thing is if your going for any reason that needs internet the WiFi wasn’t very good at all, but they were doing some remodeling so maybe that is in the plans to address. Our Verizon phones didn’t have much service either which isn’t their fault.
Stayed 5 nights in Dec 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jerred

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

2/10 Terrible

Gerig

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Virtually EVERY piece of furniture in the room had paint splattered or smeared on it. The carpet looked as if it hadn’t been vacuumed, but it was actually the abundance of splattered paint that covered the rest of the room, and it had a ripped out patch, approximately 3”x6”. Sink was stopped up & had standing water the 2 days we were there, in spite of it being reported. Bathroom was dirty. Stucco & sheet metal were falling off the exterior of building. The “resort fee” was waived because the elevator was broken. The sign at the motel should have the word POOR added before the name Choice.
Stayed 2 nights in Dec 2024

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, room comfort
It was a great stay. The carpet by the bathroom was wet most of the stay. Maybe there’s a leak somewhere? The showerhead was kind of hanging loose in the shower. But overall, it was a great stay and the heat in the room was great.
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not recommended

Shower leaked out into the carpet thru the wall and there fix while we were gone was to turn up the heat. Very filthy and construction debris in the parking lot including screws.
Stayed 2 nights in Dec 2024

6/10 Okay

Liubka

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Amanda

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
The hotel is perfectly situated for access to the town and its many places to eat. Plenty of parking if you have a vehicle. The staff were nice the rooms were clean but, and it’s a big but, the hot water never got above tepid it wasn’t hot enough to shave and on the last morning it wasn’t even hot enough to shower. I did ask if the temperature could be turned up but was told no. This is a real shame because it would have had five stars.
Stayed 1 night in Dec 2024

6/10 Okay

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Mediocre

The room we had booked did not allow pets, and they couldn’t get us in a pet friendly room that had a balcony nor a fireplace, so I feel we overpaid for the room. The beds were very firm and not comfortable. Tv kept going in and out and did not have ESPN. The hotel is old and in need of serious updating. Staff was super friendly. Great location. Overall I’d rate a five out of 10.
Stayed 3 nights in Dec 2024

2/10 Terrible

Julian

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

4/10 Poor

JOSEPH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cold room. Only one knob for heat unit 2nd knob missing Noise as well See outside around door Dim lit room Paint all over carpet and switch covers Cold air around outlets Elevator not working Dirty room. Hair in shower Breakfast was a joke Great location motel just needs a remodel and a caring staff Then you could justify higher prices Never stay tjere again
Stayed 2 nights in Dec 2024

6/10 Okay

michelle