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Hotel Sentral Georgetown

3.0 star property

Photo gallery for Hotel Sentral Georgetown

Lobby
Lobby
Breakfast, lunch and dinner served
Family Room
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

Map
No 12 Lorong Kinta, George Town, Penang, 10400
  • KOMTAR
    ‪6 min walk‬
  • Penang Times Square
    ‪7 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

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Kimberley Hotel Georgetown

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
3.9 out of 5, Good, (683)
The price is AU$64
for 1 room
includes taxes & fees
8 May - 9 May
Kimberley Hotel Georgetown

About the area

George Town

With a stay at Hotel Sentral Georgetown, you'll be centrally located in George Town, within a 5-minute drive of KOMTAR and Gurney Drive. .This hotel is 2.8 mi (4.5 km) from Gurney Plaza and 4.3 mi (7 km) from Penang Hill.

What's nearby

  • KOMTAR - 6 min walk - 0.5 km
  • Penang Times Square - 7 min walk - 0.6 km
  • Gurney Drive - 3 min drive - 2.7 km
  • Swettenham Pier Cruise Terminal - 3 min drive - 3.0 km
  • Gurney Plaza - 5 min drive - 4.6 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Ying Her Kopitiam 银河茶室 - ‬2 min walk
  • ‪Restoran Zim Sum 点心之家 - ‬1 min walk
  • ‪Lily's Vegetarian Kitchen - ‬2 min walk
  • ‪Luk Yea Yan Vegetarian Restaurant 鹿野苑素食馆 - ‬3 min walk
  • ‪No 5, Seafood Char Koay Teow (梁少爺5號炒粿條） - ‬1 min walk

About this property

Hotel Sentral Georgetown

Hotel with free parking, a short walk to KOMTAR
Hotel Sentral Georgetown offers 147 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Make yourself at home in one of the 147 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Nu Orient Coffee House, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Nu Orient Coffee House - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 24 for adults and MYR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Georgetown Sentral Hotel
Hotel Sentral
Hotel Sentral Georgetown
Sentral Georgetown
Sentral Georgetown Hotel
Sentral Hotel
Sentral Hotel Georgetown
Hotel Sentral Georgetown Penang/George Town
Hotel Sentral Georgetown Hotel
Hotel Sentral Georgetown George Town
Hotel Sentral Georgetown Hotel George Town

Hotel Sentral Georgetown Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 48 out of 452 reviews
Rating 8 - Good. 187 out of 452 reviews
Rating 6 - Okay. 158 out of 452 reviews
Rating 4 - Poor. 41 out of 452 reviews
Rating 2 - Terrible. 18 out of 452 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

5.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

YONG

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

8/10 Good

Yong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

4/10 Poor

JOhn, KL

Business traveller
Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020

6/10 Okay

Suriana

Disliked: Property conditions & facilities

Lack of amenities

I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2020

2/10 Terrible

Cheong

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth to stay! Should be 2 star & below

Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020

6/10 Okay

Zowie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

So so

Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020

6/10 Okay

Ken

Stayed 5 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities

Old hotel, convenient location

Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 12 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2018