The Millen Penang, Autograph Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Millen Penang, Autograph Collection

Outdoor pool
Outdoor pool
Front of property
Studio Suite, 1 King Bed
Daily buffet breakfast (MYR 32 per person)

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Air conditioning
  • Laundry

Explore the area

Map
55, Jalan Sultan Ahmad Shah, George Town, Penang, 10050

Room options

Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Sea View

  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed, Sea View

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, City View

  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Sea View

  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Sea View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Single Beds, Sea View

  • Sleeps 3
  • 2 Twin Beds

Grand Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

About the area

George Town

With a stay at The Northam All Suite Penang, you'll be centrally located in George Town, steps from Gurney Drive and within a 5-minute drive of KOMTAR. .This hotel is 1.8 mi (3 km) from Gurney Plaza and 1.9 mi (3 km) from Swettenham Pier Cruise Terminal.

Getting around

  • Penang Sentral - 34 min drive
  • Penang Intl. Airport (PEN) - 32 min drive

Restaurants

  • Starbucks
  • Maple Palace Restaurant
  • Jade Palace Dim Sum House 玉宮點心粥麵
  • Northam Beach Cafe
  • Northam Beach Carpark

About this property

The Millen Penang, Autograph Collection

Art Deco George Town hotel in Downtown George Town with free parking
The Northam All Suite Penang offers 142 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 142 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Coffee House, for lunch, dinner, or brunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Coffee House - This restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
NIL - This theme restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 32 for adults and MYR 19.2 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Coffee House
  • NIL

Things to do

  • Fitness centre
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Free cots/infant beds

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Jetted bath
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 100

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 32 for adults and MYR 19.2 for children
  • Late check-out fee: MYR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool without adult supervision

Property is also known as

All Northam Suite Penang
Northam All Suite
Northam All Suite Hotel
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Penang Northam
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Northam All Hotel Georgetown
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Northam All Suite Penang George Town
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Northam All Suite Penang Hotel
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The Northam All Suite Penang Hotel
The Northam All Suite Penang George Town
The Northam All Suite Penang Hotel George Town

The Millen Penang, Autograph Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 169 out of 883 reviews" "
Rating 8 - Good. 374 out of 883 reviews" "
Rating 6 - Okay. 199 out of 883 reviews" "
Rating 4 - Poor. 100 out of 883 reviews" "
Rating 2 - Terrible. 41 out of 883 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Rodney

Travelled with group
Liked: Room comfort
Disliked: Cleanliness
Overall stay
Overall was comfort except cleanness and internet was slow.
Stayed 1 night in Mar 2020

8/10 Good

MOHD, Shah Alam

Travelled with partner
Liked: Staff & service
I like the hotel. This was not the first time I stayed in the hotel. I have stayed many time before. The rooms are big and good for family guest.
Stayed 2 nights in Feb 2020

4/10 Poor

JOHNNY

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
pgrade required
This hotel needs upgrade. The main c Issue is cleanliness for towel, bed sheets, pillow.The Good: Swimming pool.
Stayed 1 night in Jan 2020

6/10 Okay

Seow min

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
hotel needs quality checking for comfort
Was unlucky to get a room without partition of bedroom and living room but this is not that bad. Is the window behind the desk no night curtain provided. Meaning when morning it is so bright for a comfort sleep. Jacuzzi hot water not hot enough and the water cannot fill up due to leaking at the drainage stopper. Ends up cannot enjoy jacuzzi at all. I have stayed here several times only this time I was unlucky.
Stayed 3 nights in Dec 2019

10/10 Excellent

DrAhmadFarouk, Kuala Lumpur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious and comfortable, and the working staff are very courteous and friendly from the bell-boys to the waiters and waitresses. Just need to have a better selection of TV channels.
Stayed 4 nights in Dec 2019

6/10 Okay

humaira, sarawak

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
penang view from high level is amazing. our room had upgrade to deluxe suite..thank to hotel but the living room aircond not function. It was dam hot when it nearly to noon....till 6.00pm...to the hotel, please check your "expensive room".
Stayed 1 night in Dec 2019

2/10 Terrible

janise

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Badly maintained hotel
Northam All Suites hotel is way way below expectation. The hotel room is dirty & there is a lingering stench of mouldy musty smell everywhere. The pillows also smelled like used ones. The parquet flooring is peeling off. It lacks proper building maintenance. Terrible place! We had to get out and book another hotel for the night.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room are spacious
Stayed 2 nights in Dec 2019

6/10 Okay

Hau

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2019

6/10 Okay

Ala

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2019

8/10 Good

Ala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

cherry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay........
Stayed 1 night in Dec 2019

6/10 Okay

murali

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Business traveller
Air-condition not able to adjust..too cold. Difficult to find a functional power plug.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing deluxe room. We are very happy.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2019

4/10 Poor

May

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old,dirty,many thing spoil,always no hot water
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty and damp and not clean.
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Stayed 6 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Place is pretty run down and needs major maintenance/repair..especially to the rooms
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The bathrooms needs better cleaning, rooms are old and need more maintenance. work to be done. Floor tiles are warped and uneven No direct lift access to carpark, inconvenient if loaded with luggage.
Stayed 1 night in Sep 2019

6/10 Okay

MrsDyla, Kedah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I baru checkin 3/10/19 baru ni semua ok di sna staff smua friendly tapi suasana jer agak mnyeramkan suasana happy bertukar takut sebab digangu 😓 btw i smbut birthday husband haritu balloon yg bnyk malam tu husband kluar ke 7e , so tggal i dgn my son jer sbb my son tdo so kna tggl berdua di bilik, mlm tu i digngu bilik diketuk2 bila pergi ke toilet bunyi brang jtuh di ruang depan , lagi mnyeramkan after i ttup tv tiba2 balloon2 semua seperti ditampar2 😭 , dan keesokan harinyaaa pulak husband i ditindih dengan benda hitam 😌😌 ..after checkout bru bca review hotel ni brhantu tpi i xsure bilik tu atau hotel tu Bilik yang i duduk bernumber “3103” 😣
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Suites look dated and are comfortable, clean and extremely roomy. Breakfast had a good selection and the staff are very accommodating.
Stayed 2 nights in Aug 2019

6/10 Okay

Samantha

Liked: Room comfort
average
first room we were taken too was on non-smoking floor but smelt of smoke. we were moved to a new room which didn't smell. We required urgent housekeeping on first night took over an hour to come to clean up a mess in the bathroom. Lack of towels supplied and available. Breakfast was very average. Staff helped as much as they could but place is in need of a renovation and overhaul of processes.
Stayed 4 nights in Jul 2019