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Service Plus Inn and Suites - Grande Prairie

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
Standard Room
Front of property
Waterslide
2 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Free airport shuttle
  • Parking available
  • Gym

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    2 min walk
  • The Great Northern Casino
    6 min walk
  • Quiznos
    4 min walk
  • Grande Prairie, AB (YQU)
    6 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Pomeroy Hotel & Conference Centre Grande Prairie

Pool
Hot tub
Breakfast included
Free airport shuttle
4.3 out of 5, Excellent, (1002)
The price is AU$197
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Pomeroy Hotel & Conference Centre Grande Prairie

About the area

Grande Prairie

A stay at Service Plus Inn and Suites - Grande Prairie places you in the heart of Grande Prairie, steps from Northwestern Polytechnic and 6 minutes by foot from The Great Northern Casino. .This casino hotel is 0.3 mi (0.5 km) from Muskoseepi Park and 0.3 mi (0.5 km) from Gateway Power Centre.

What's nearby

  • Northwestern Polytechnic - 2 min walk
  • The Great Northern Casino - 6 min walk
  • Bonnetts Energy Centre - 3 min drive
  • Prairie Mall Shopping Centre - 3 min drive
  • Eastlink Center - 5 min drive

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪The Canadian Brewhouse - ‬10 min walk

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants connected to a shopping center in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including a complimentary water park and an indoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grande Prairie? This hotel has 1604 square feet (149 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary manager's reception is offered on select days.
The Den Pub & Carvery - This pub serves breakfast, lunch, and dinner. Happy hour is offered.
Platinum Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (CAD 5.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Restaurants on site

  • The Den Pub & Carvery
  • Platinum Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Shopping centre
  • A hot tub

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1604 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 casino gaming tables
  • 424 casino slot machines
  • Casino (300000 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 378 out of 916 reviews" "
Rating 8 - Good. 341 out of 916 reviews" "
Rating 6 - Okay. 129 out of 916 reviews" "
Rating 4 - Poor. 40 out of 916 reviews" "
Rating 2 - Terrible. 28 out of 916 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay here, it close to the casino for our weekends getaways.
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Was goid easy and convenient no hassle other then my return on my deposit
Stayed 1 night in Sep 2024

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Brad

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Shona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Shelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Ken

Very friendly staff and like the late check out
Stayed 2 nights in Sep 2024

8/10 Good

Charles

Travelled with family
Liked: Amenities
It was a nice hotel! Glad the pool was open But too bad the hot tub was shut down.
Stayed 1 night in Sep 2024

8/10 Good

BLAINE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room very fresh whole place was very nice great atmosphere
Stayed 1 night in Sep 2024

10/10 Excellent

Theresa

Travelled with family
The swimming pool and a good place to stay. Even if it is close to the casino it is quiet.
Stayed 3 nights in Aug 2024

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

2/10 Terrible

Vanessa

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Trevor

Stayed 1 night in Aug 2024

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Close to the casino. Furnishings need to be replaced or upgraded.
Stayed 3 nights in Aug 2024

8/10 Good

Mickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stay was great, but I was disappointed the pool was out of service. I booked here specifically for the pool and hot tub.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast got boring on day 3 a little more variety. Bathrooms were a little tight.
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjie

Liked: Cleanliness, staff & service, property conditions & facilities
Just choose the room not too close to the elevator … Maybe that was from the elevator the vibrations came from …overall It’s a decent place to stay with family we got a clean room and enjoyed the pressure of the shower head lol, and nice breakfast.. the morning cook organized the breakfast well but Just a lil loud.
Stayed 1 night in Aug 2024

4/10 Poor

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com didn’t advise us pool was not opened.
I was very disappointed as we had two children and booked there to use the pool and waterslide. Was not notified while booking that it was not open was happy that the actual hotel phoned and told us that as they noticed, we had to children and thought we may want to use the waterpark. Had to go to the rec centre and bring our children there which was out of our way.
Stayed 1 night in Aug 2024

4/10 Poor

Quaid

Liked: Staff & service
Disliked: Cleanliness
Room was smelly and big deposit fee for room
Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Property conditions & facilities
It was a good place nice price. Comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Maryjane

Travelled with family
Stayed 5 nights in Aug 2024

8/10 Good

Myrna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Squeaky bed
The room was great , bed had some kind of plastic covers over mattresses, every time you sat on it or moved around they’d make a squeaky noise😡
Stayed 1 night in Aug 2024