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Service Plus Inn and Suites - Grande Prairie

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Service Plus Inn and Suites - Grande Prairie

Casino
2 restaurants, breakfast served
Standard Room
Front of property
Waterslide

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Free airport shuttle
  • Bar

Explore the area

Map
10810 107 Avenue, Grande Prairie, AB, T8V7A9
  • Northwestern Polytechnic
    ‪2 min walk‬
  • The Great Northern Casino
    ‪6 min walk‬
  • Gateway Power Centre
    ‪6 min walk‬
  • Grande Prairie, AB (YQU)
    ‪6 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Pomeroy Hotel & Conference Centre Grande Prairie

Pool
Hot tub
Breakfast included
Free airport shuttle
4.3 out of 5, Excellent, (1010)
The price is AU$199
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Pomeroy Hotel & Conference Centre Grande Prairie

About the area

Grande Prairie

A stay at Service Plus Inn and Suites - Grande Prairie places you in the heart of Grande Prairie, steps from Northwestern Polytechnic and 6 minutes by foot from The Great Northern Casino. .This casino hotel is 0.3 mi (0.5 km) from Muskoseepi Park and 0.3 mi (0.5 km) from Gateway Power Centre.

What's nearby

  • Northwestern Polytechnic - 2 min walk
  • The Great Northern Casino - 6 min walk
  • Bonnetts Energy Centre - 3 min drive
  • Prairie Mall Shopping Centre - 3 min drive
  • Eastlink Center - 5 min drive

Getting around

  • Grande Prairie, AB (YQU) - 6 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬17 min walk
  • ‪A&W Restaurant - ‬3 min drive
  • ‪KFC - ‬4 min drive

About this property

Service Plus Inn and Suites - Grande Prairie

Family-friendly hotel with 2 restaurants connected to a shopping center in Grande Prairie
Service Plus Inn and Suites - Grande Prairie offers 122 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Try your luck at the casino and enjoy other recreational amenities including a complimentary water park and an indoor pool. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
Satisfy your appetite at one of the hotel's 2 restaurants. Mingle with other guests at the complimentary reception, held on select days. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grande Prairie? This hotel has 1604 square feet (149 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary manager's reception is offered on select days.
The Den Pub & Carvery - This pub serves breakfast, lunch, and dinner. Happy hour is offered.
Platinum Lounge - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Extended parking on site (CAD 5.00 per day)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour return airport shuttle
  • Airport shuttle on request

Food and drink

  • 2 restaurants
  • 1 bar
  • Manager's reception (select days)
  • Coffee/tea in a common area

Restaurants on site

  • The Den Pub & Carvery
  • Platinum Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Free water park access
  • Indoor pool
  • Shopping centre
  • A hot tub

Family friendly

  • Children's pool
  • Free water park access
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (1604 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 17 casino gaming tables
  • 424 casino slot machines
  • Casino (300000 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LCD TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night (maximum CAD 10 per stay), plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 220 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Extended parking fee: CAD 5.00 per day
  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night (maximum CAD 10 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grande Prairie Inn
Grande Prairie Service Plus Inn
Service Inn
Service Inn Grande Prairie
Service Plus Grande Prairie
Service Plus Inn
Service Plus Inn Grande Prairie
Service Plus Inn and Suites - Grande Prairie Hotel
Service Plus Inn and Suites - Grande Prairie Grande Prairie

Service Plus Inn and Suites - Grande Prairie Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 386 out of 933 reviews" "
Rating 8 - Good. 344 out of 933 reviews" "
Rating 6 - Okay. 133 out of 933 reviews" "
Rating 4 - Poor. 40 out of 933 reviews" "
Rating 2 - Terrible. 30 out of 933 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Eve, Grimshaw

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms comfortable beds great breakfast 👌
Stayed 1 night in Oct 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laurelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024

6/10 Okay

Cindy

Stayed 3 nights in Sep 2024

6/10 Okay

Marilyn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Over all it was decent, the room was comfortable but didnt feel super clean, hair in the beds and on pillows. The pool area also wasn't super clean. The steps on the water slide were dirty and the hot tub felt sandy. The staff were very friendly and helpful
Stayed 1 night in Oct 2024

6/10 Okay

carl

Travelled with family
Disliked: Room comfort
Never again
Bed was not comfy at all, room was like a sauna. Had to fix toilet myself because it wouldn't stop flushing.
Stayed 2 nights in Oct 2024

10/10 Excellent

kim

Travelled with partner
Liked: Amenities
Value for your money for sure, no complaints.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and awesome service.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laurelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the 24 years thar my husband and I have been together, we have always and will continue to stay at Service Plus Grande Prairie ❤️ Our experience has always been great. The staff is great and the Front Desk Manager is awesome and reasonable.
Stayed 1 night in Oct 2024

8/10 Good

robyn

Very impressed
Stayed 1 night in Oct 2024

10/10 Excellent

Carmen

Stayed 2 nights in Sep 2024

4/10 Poor

Peta

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Great Service and Breakfast
Stayed 1 night in Oct 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in great shape. The staff are all super friendly and helpful. The kids loved the pool and the waterslide.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't bother!
Old n stinky! NO hot water, and zero pressure when trying to shower... Would not recommend!
Stayed 1 night in Sep 2024

8/10 Good

Rochelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was close to amenities and the room was very nice and very clean. Despite being next door to a casino, it was very quiet and I had a wonderful stay
Stayed 1 night in Oct 2024

6/10 Okay

Glin

Liked: Cleanliness, amenities, property conditions & facilities
Shuttle driver didn’t even help with my baggage.
Stayed 1 night in Sep 2024

8/10 Good

William

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Harold

Disliked: Cleanliness, staff & service, property conditions & facilities
Check in person was not friendly. Pet friendly room had weird smell, like a bad odour that was trying to be covered up. Getting charged $25 x 2 for 2 lapdogs was steep as well, as a lot of places will only charge $25 total for up to 2 pets. Noisy as well, doors open and closing, talking etc.
Stayed 1 night in Sep 2024

8/10 Good

Rollie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a nice place
It was a good hotel it was a little dated but that didn't matter everything worked good, the staff was very friendly and there was lots of restaurants nearby. I stay at a lot of different hotels and this one the water pressure in the shower was just awesome. Lol
Stayed 2 nights in Sep 2024

10/10 Excellent

kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but was so pleasantly surprised will stay again, the price was very reasonable, staff perfect and its close to everything, no complaints. Something is happening with the hot tub. My husband fell getting in and so did the other gentleman that was in the tub?? Weird it's like on an angle? But we were prepared second time.
Stayed 1 night in Oct 2024