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Sunstar Hotel Grindelwald

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Front of property
Double Room (Standard Nova)
Sauna, steam room, body treatments, hydrotherapy, body wraps
Sauna, steam room, body treatments, hydrotherapy, body wraps

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Explore the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818
  • First Cable Car
    2 min walk
  • Pfingstegg Cable Car
    6 min walk
  • Oberer Gletscher
    8 min walk

Room options

View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn)

Double Room (Wetterhorn)

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard)

Standard Double Room (Standard)

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium)

Double Room (Premium)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova)

Double Room (Standard Nova)

  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn)

Single Room (Wetterhorn)

  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger

Family room Eiger

  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger)

Double Room (Standard Eiger)

  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Breakfast included
Spa
Pet-friendly
Free WiFi
4.7 out of 5, Exceptional, (423)
The price is AU$734
for 1 night
includes taxes & fees
17 Dec - 18 Dec
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

About the area

Grindelwald

With a stay at Sunstar Hotel Grindelwald in Grindelwald, you'll be in the mountains, just a 2-minute walk from First Cable Car and 6 minutes by foot from Pfingstegg Cable Car. .This family-friendly hotel is 8.9 mi (14.3 km) from Eiger and 12.3 mi (19.8 km) from Mystery Rooms.

What's nearby

  • First Cable Car - 2 min walk - 0.2 km
  • Sportzentrum Grindelwald - 9 min walk - 0.8 km
  • Grindelwald Grund Gondola - 5 min drive - 2.8 km
  • First Station - 26 min drive - 9.1 km
  • Eiger - 45 min drive - 14.4 km

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and a full-service spa
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 219 guestrooms featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite with international cuisine at Ambiance, one of the hotel's 2 restaurants. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Grindelwald? This hotel has 5920 square feet (550 square meters) of space consisting of a conference center and meeting rooms. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ambiance - This restaurant specializes in international cuisine and serves breakfast and dinner.
Adlerstube - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Bar - Onsite bar. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Off-site parking within 164 ft (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Ambiance
  • Adlerstube
  • Bar

Things to do

  • Arcade/games room
  • Bike rentals
  • Bike tour information
  • Bike parking
  • Bike shop
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 659 out of 986 reviews" "
Rating 8 - Good. 246 out of 986 reviews" "
Rating 6 - Okay. 57 out of 986 reviews" "
Rating 4 - Poor. 11 out of 986 reviews" "
Rating 2 - Terrible. 13 out of 986 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a stunning setting . Rooms are a good size, with mini bar, lovely bathroom and magnificent views. Welcome drink available and staff very friendly and helpful.
Stayed 2 nights in May 2024

8/10 Good

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Views are incredible. Beds are quite firm and no AC which made the room a bit warm, but that’s typical of what we’ve experienced. Overall very nice property.
Stayed 1 night in Sep 2024

4/10 Poor

Hyunsoo

Liked: Cleanliness
Free shuttle bus was not readily available. And the fact that I could not enjoy outdoor terrace for breakfast was a huge downside. Check in queuing was too long after a long train ride.
Stayed 1 night in Aug 2024

10/10 Excellent

YIN

Stayed 3 nights in Aug 2024

8/10 Good

chang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location was great. Amazing view except roof.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with partner
Best stay of my life the breakfast was amazing and our room was even better with such amazing views
Stayed 2 nights in Aug 2024

10/10 Excellent

Maneesh, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilu

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel and staff were so helpful and friendly. The hotel was in close proximity to grindelwald first. The views from room were breathtaking. Grindelwald was just beautiful and this hotel was perfect for us. Special recognition goes to Diago at the bar and Kieran at hotel reception. Both these staff were very accommodating and helpful. The Swiss people are friendliest people in general.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is pretty good. The room is a bit small but it has a great view of the Eiger Mountain (I believe it’s the Eiger). The location is quite convenient, with easy access to most tourist attractions in the area, especially First Mountain. If I had to complain, I’d mention that no air conditioning is tough in the summertime, but that’s common for most hotels in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Ebru

Travelled with family
Liked: Property conditions & facilities
it was a standard ski hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice staff, wonderful hotel overall, price a bit high, but well worth it
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahipal, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room and also staff was excellent
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

I N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

CHIRAG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property in the center of the town. Scenic views right from your room. Only thing we missed was not having Air-conditioning in the room especially in summer months.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice resort. I wish the balcony door had a screen so I could leave the door open at night without bugs. Also, the TV situation was not great, no smart TV features.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Hotel
The Sunstar is a great hotel for visiting Grindelwald as it has amazing views, friendly staff, and a great breakfast (the location is pretty good, too). The room we had was Mountain View and our balcony let us just sit an be in awe of the Alps. They also have rooms with a view of the town—those would be okay, but the streets have lots of pedestrians and might be less enjoyable for those who like privacy. The pool is good but has limited hours, closing at 8:00. The staff were always friendly (our kiddo got a welcome gift) and helpful. Location-wise, know that you want to go to the end of the train line, Grindelwald, not Grindelwald Terminal, to get here most easily. From there, it’s about a 7 to 10 minute walk (depending on your speed on hills). They have a shuttle, but we always walked.
Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Linet, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful property great views just like most places in Switzerland no AC but with the fans and leaving door open, it was OK very nice breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premium room and the view from the balcony was spectacular! The hotel was very clean and had great facilities such as a pool, sun terrace, steam room and lounge bar with amazing views of the Eiger. It was very quiet and the room was a good size with comfy beds. The hotel was very busy and sometimes there seemed to be too few staff to keep up with clearing away at breakfast or dealing with large parties checking in. But the staff were all lovely and did their best to keep queuing to a minimum. We would definitely stay here again as it is probably the best positioned hotel in Grindelwald. Can’t wait to return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy, Poolesville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars but, the mini fridge in our room didnt work the entire stay and they said they couldn't fix it so the food we bought spoiled. Beautiful view of the mountains!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 1 night in Jul 2024