Bay Gardens Beach Resort and Spa

4.0 star property

Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Water park
Premium bedding, in-room safe, desk, blackout curtains
On the beach, white sand, free beach shuttle, sun-loungers
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Hot tub
  • All-inclusive
  • Breakfast available

Explore the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Splash Island Water Park Saint Lucia
    ‪1 min walk‬
  • Reduit Beach
    ‪3 min walk‬
  • Rodney Bay Marina
    ‪4 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

Two Bedroom Suite Pool View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Suite Beach Front

  • 121 sq m
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

One Bedroom Beach Front Suite King

  • 72 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Water´s Edge Villa 2

  • 372 sq m
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

Deluxe Garden View Double

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Pool View Double

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Beach Front Double

  • 49 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

One Bedroom Beach Front Suite Double

  • 72 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

One Bedroom Pool View Suite Double

  • 72 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Water´s Edge Villa 1

  • 372 sq m
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

Deluxe Garden View King

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Pool View King

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

One Bedroom Pool View Suite King

  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Beach Front King

  • 49 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Gros Islet

When you stay at Bay Gardens Beach Resort and Spa in Gros Islet, you'll be on the beach, just steps from Windward Islands and Splash Island Water Park Saint Lucia. .This beach hotel is 0.2 mi (0.3 km) from Reduit Beach and 1.6 mi (2.5 km) from Rodney Bay Marina.

What's nearby

  • Splash Island Water Park Saint Lucia - 1 min walk - 0.1 km
  • Reduit Beach - 3 min walk - 0.3 km
  • Rodney Bay Marina - 4 min drive - 2.6 km
  • Pigeon Island National Landmark - 7 min drive - 5.7 km
  • Smugglers Cove - 18 min drive - 6.6 km

Getting around

  • Hewanorra Intl. Airport (UVF) - 99 min drive

Restaurants

  • ‪Gros Islet Street Party - ‬5 min drive
  • ‪Spinnakers Restaurant & Beach Bar - ‬3 min walk
  • ‪KeeBee's - ‬10 min walk
  • ‪Jade Terrace - ‬4 min drive
  • ‪Royal Palm Bar - ‬9 min walk

About this property

Bay Gardens Beach Resort and Spa

Family fun on the beach, with free water park, near Splash Island Water Park Saint Lucia
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with safes and slippers. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.
Make yourself at home in one of the 75 air-conditioned rooms featuring refrigerators. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a complimentary water park, an outdoor pool, and a hot tub. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Caribbean cuisine at Hi Tide Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held on select days. When you are in need of a refreshing drink, visit the poolside bar or one of 2 bars/lounges, or 2 beach bars. Local cuisine breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Gros Islet? This hotel has 1679 square feet (156 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered on select days.
Hi Tide Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Seagrapes Beach Bar - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7 AM to 10 AM for a fee: USD 30 for adults and USD 12 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkelling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1,679 square foot of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 11 2023 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 30 for adults and USD 12 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 548 out of 1074 reviews
Rating 8 - Good. 364 out of 1074 reviews
Rating 6 - Okay. 96 out of 1074 reviews
Rating 4 - Poor. 37 out of 1074 reviews
Rating 2 - Terrible. 29 out of 1074 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

kushal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and food, but they take terribly long time to deliver the food to the table. At least an hour from the time when you place the order with the server.
Stayed 5 nights in Dec 2024

6/10 Okay

Freddy, Mason

Stayed 5 nights in Dec 2024

4/10 Poor

Shervon

Stayed 3 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service
Nice place, poor service
Incompetent reception. Both check-in and check-out were pure chaos. Charging for services even though all inclusive is booked is not an option. Nobody knows what the other person is doing, so I should have paid the taxes three times.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water park and beach were great. The food and drink was excellent. The staff were very friendly and helpful.
Stayed 3 nights in Dec 2024

6/10 Okay

Anil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Olakunle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer Service. Would highly recommend
Stayed 5 nights in Dec 2024

6/10 Okay

joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

8/10 Good

Darlene, Hollis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, a pleasant stay.
Stayed 7 nights in Nov 2024

8/10 Good

Sammys

Stayed 7 nights in Nov 2024

10/10 Excellent

Mireille

Liked: Cleanliness, staff & service, property conditions & facilities
The water park was perfect for the kids. The staff were amazing and very welcoming. The beach is stunning. The only thing we didn’t like is we had to wait between 1-2 hrs for our food to arrive, every time it was a la carte.
Stayed 5 nights in Nov 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and beach were amazing. The room was fantastic too. Really enjoyed our stay
Stayed 5 nights in Nov 2024

8/10 Good

Jill Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The front desk, housekeeping and bar tenders were wonderful. Location is great and right on the beach.
Stayed 6 nights in Nov 2024

6/10 Okay

Nimshah

Liked: Property conditions & facilities
Property location and beach
Stayed 5 nights in Nov 2024

8/10 Good

Jewan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at Bay Gardens Resort. The scenery around the resort is beautiful. We had a pool side view room in which 6 of us stayed. The room was very clean, spacious and had almost everything we needed and more. We had our own kitchen with all the utensils you can possibly need. There was a washer/dryer in the kitchen which came in handy. In the bathroom, there were medium sized shampoo, conditioner and body wash that were always full instead of those tiny bottles that never seem to be enough. In bedroom we had a T.V. and also in the living room. Some things that I didn't care for was that the bathtub was a bit difficult to get in and out of especially for older people and the mattress in the sofa bed was really uncomfortable. My main problem at the resort was that my family and I are vegetarians and there were not many options for us except for the buffet breakfast. Doesn't make much sense taking an all inclusive package and then not being able to eat most things.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph, Tampa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really make you feel like family there
Stayed 6 nights in Oct 2024

6/10 Okay

Anil

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Never Again!!!
The wife and I were part of a large family gathering to celebrate a 30th Birthday. We were there for 4 nights the other 20 family members spent 10 nights. The hotel struggled to cater for a large group during dinner times. On one night we all walked out after a 80 minute wait for our dinner orders. We had all flown from the UK and were very disappointed with the dinner service and the checking in. The hotel did make a big effort to improve our dining experience but the damage had already been done. I did notice that the American guests were treated much better than we were. I have stayed at several resorts in St Lucia, including the Landings, Coconut Bay, Coco Palm to name a few. The Bay Gardens Resort & Spa falls well short of their standards.
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bay Gardens Resort is a great hotel, staff were amazing, rooms large and comfortable, food excellent, fabulous cocktails, the only downside is the constant pestering from beach vendors, it didn’t spoil our holiday but we had to compromise and sit at the pool.
Stayed 10 nights in Sep 2024

6/10 Okay

Annmarie

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

10/10 Excellent

Karryann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this trip
Stayed 7 nights in Sep 2024