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Hilton Garden Inn Guangzhou Tianhe

4.0 star property

Photo gallery for Hilton Garden Inn Guangzhou Tianhe

KING 1BEDROOM JUNIOR SUITE | Living area
KING 1BEDROOM JUNIOR SUITE | Living area
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
63, North Guangzhou, Dadao Road, Tianhe, Guangzhou, Guangdong, 510000
  • Grandview Mall
    ‪3 min drive‬
  • Tianhe Stadium
    ‪4 min drive‬
  • Baiyun Mountain
    ‪4 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪44 min drive‬

Room options

View all photos for TWIN GUEST ROOM CITY VIEW

Premium bedding, down duvets, memory-foam beds, in-room safe

TWIN GUEST ROOM CITY VIEW

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING 1BEDROOM DELUXE SUITE

KING 1BEDROOM DELUXE SUITE

KING 1BEDROOM DELUXE SUITE

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING 1BEDROOM JUNIOR SUITE

KING 1BEDROOM JUNIOR SUITE

KING 1BEDROOM JUNIOR SUITE

  • 38 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for KING GUEST ROOM

KING GUEST ROOM

KING GUEST ROOM

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING GUEST ROOM CITY VIEW

Premium bedding, down duvets, memory-foam beds, in-room safe

KING GUEST ROOM CITY VIEW

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for KING ONE BEDROOM SUITE

KING ONE BEDROOM SUITE | View from room

KING ONE BEDROOM SUITE

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for TWIN GUEST ROOM

Premium bedding, down duvets, memory-foam beds, in-room safe

TWIN GUEST ROOM

  • 29 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for KING ACCESSIBLE ROOM

Premium bedding, down duvets, memory-foam beds, in-room safe

KING ACCESSIBLE ROOM

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

Hilton Guangzhou Tianhe

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (939)
The price is AU$225
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hilton Guangzhou Tianhe

About the area

Guangzhou

A stay at Hilton Garden Inn Guangzhou Tianhe places you in the heart of Guangzhou, a 4-minute drive from Baiyun Mountain and 6 minutes from Guangzhou Opera House. .This hotel is 3.7 mi (6 km) from Guangzhou Wanda Plaza and 4.7 mi (7.5 km) from Yuexiu Park.

What's nearby

  • Baiyun Mountain - 4 min drive - 4.2 km
  • Canton Tower - 7 min drive - 8.2 km
  • Yuexiu Park - 7 min drive - 7.6 km
  • Beijing Road Pedestrian Street - 9 min drive - 9.0 km
  • Guangzhou Baiyun International Convention Center - 10 min drive - 10.0 km

Getting around

  • Guangzhou East Railway Station - 7 min drive
  • Guangzhoudong Station - 17 min walk
  • Baiyun International Airport (CAN) - 44 min drive

Restaurants

  • ‪麦当劳 - ‬3 min drive
  • ‪饮胜酒家 - ‬2 min drive
  • ‪华辉拉肠 - ‬3 min drive
  • ‪果度(廉泉路店) - ‬3 min drive
  • ‪卡拉ok歌舞厅 - ‬3 min drive

About this property

Hilton Garden Inn Guangzhou Tianhe

Hotel with free parking, near Baiyun Mountain
Hilton Garden Inn Guangzhou Tianhe offers 263 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 263 air-conditioned rooms featuring LCD televisions. Your memory foam bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Guangzhou? This hotel has 796 square feet (74 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Hilton Garden Inn Guangzhou Tianhe has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: CNY 158 for adults and CNY 79 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre (796 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 50
  • Phone accessibility kit
  • Smooth flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Renovated entire property – June 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Memory-foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 50-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 800 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Donlord International Hotel Guangzhou
Donlord International Guangzhou
Donlord International
Donlord International Hotel
Hilton Garden Guangzhou Tianhe
Hilton Garden Inn Guangzhou Tianhe Hotel
Hilton Garden Inn Guangzhou Tianhe Guangzhou
Hilton Garden Inn Guangzhou Tianhe Hotel Guangzhou

Hilton Garden Inn Guangzhou Tianhe Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 52 out of 111 reviews
Rating 8 - Good. 37 out of 111 reviews
Rating 6 - Okay. 8 out of 111 reviews
Rating 4 - Poor. 5 out of 111 reviews
Rating 2 - Terrible. 9 out of 111 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Austine

Liked: Cleanliness, property conditions & facilities
Communication was difficult
Stayed 9 nights in Nov 2024

8/10 Good

Abbas

Stayed 2 nights in Oct 2024

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Nov 2024

10/10 Excellent

david, Corona

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 5 nights in Oct 2024

8/10 Good

Chung Leung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No internet for 8 night stay
In summary, I stayed here for 8 nights during the Canton Fair on a business trip, but there was no internet in the building throughout my entire stay and many upset guests. Despite numerous attempts over several days to resolve the issue, it remained unresolved. I requested the manager’s email, but I have yet to receive it. The staff tried to assist but didn’t have the authority to resolve the problem. Breakfast was basically vegetarian, with one option for bacon. Lastly, the room smelled like mold. It was a poor choice on my end. Unlike prior stays at other hotels, this one was very uncomfortable.
Stayed 8 nights in Oct 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities
It far from subway
Stayed 4 nights in Oct 2024

10/10 Excellent

SURAJ

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estubo muy bien
Stayed 1 night in Oct 2024

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
All was very nice only litle dificult to comunicate onlh one person has very good english
Stayed 5 nights in Oct 2024

4/10 Poor

Alicia

Disliked: Staff & service, amenities, property conditions & facilities
The bed was clean which is the most important part, but the bathroom counters were dirty, the room smelled like wet mildew, towels were old and worn out. Walls are paper thin and you can hear every knock and conversation in the hallways. I would suggest bringing ear plugs. If you try to call front desk or room service, it always takes several tries before they answer, and I was never actually able to order room service when I attempted, as the “person that takes order is not here”. Very old property and the neighborhood is…not great. Doesn’t really have any convenience stores around and the area is extra polluted as it’s more of a workers area with people working on metal/rubber nearby. Don’t be fooled by the Hilton name, you’re just paying Hilton prices and would be better off staying in a local hotel.

8/10 Good

Siow

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel to stay
Great hotel to stay. Special mention to the front desk staff very helpful in sorting out details and providing any extra help needed. Rooms are spacious enough to be clean and well decorated. However, the bath towels were a bit old and even had holes and were pilling.
Stayed 4 nights in Sep 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Lichang, paramaribo

Liked: Cleanliness, staff & service
It’s in a neighbor with not so much to do in walking distance
Stayed 2 nights in Aug 2024

4/10 Poor

Ki

Stayed 3 nights in Aug 2024

8/10 Good

JAVIER

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Its very clean very cozy
Stayed 6 nights in Apr 2024

8/10 Good

YOUNG HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Fair
We ordered a suite but it is not really a suite, there is no door between living room n bedroom, the carpet is a bit dirty
Stayed 2 nights in Aug 2024

10/10 Excellent

KAUSIK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

WEN CHENG

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Moi Pen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good! Except the hotel address in internet and email is very confusing and misleading! Please look into this! There’s no DaTao road!
Stayed 3 nights in Apr 2024

10/10 Excellent

Khaled

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

ahmed

Liked: Cleanliness
Stayed 5 nights in Apr 2024

8/10 Good

Shailesh, Torrance

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
The property had a water damage in my room and the water was gushing in the bathroom.
Stayed 5 nights in Apr 2024