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The Capitol Hotel, Ascend Hotel Collection

3.0 star property

Photo gallery for The Capitol Hotel, Ascend Hotel Collection

Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby
Exterior
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
440 Asylum St, Hartford, CT, 06103
  • Bushnell Park
    ‪1 min walk‬
  • XL Center
    ‪4 min walk‬
  • Connecticut State Capital
    ‪9 min walk‬
  • Hartford, CT (HFD-Hartford - Brainard)
    ‪11 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking, View

Desk, laptop workspace, blackout curtains, iron/ironing board

Premium Room, 1 King Bed, Non Smoking, View

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, View (Premium View)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Hartford

A stay at The Capitol Hotel, Ascend Hotel Collection places you in the heart of Hartford, just a 4-minute walk from XL Center and within a 5-minute drive of Connecticut Convention Center. .This hotel is 0.1 mi (0.1 km) from Bushnell Park and 0.2 mi (0.4 km) from Soldiers and Sailors Memorial Arch.

What's nearby

  • Bushnell Park - 1 min walk
  • XL Center - 4 min walk
  • Bushnell Center for the Performing Arts - 9 min walk
  • Connecticut Science Center - 13 min walk
  • Connecticut Convention Center - 15 min walk

Getting around

  • Hartford Union Station - 2 min walk
  • Bradley Intl. Airport (BDL) - 24 min drive

Restaurants

  • ‪Black-Eyed Sally's - ‬2 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪The Brownstone - ‬6 min walk
  • ‪Max Downtown - ‬5 min walk
  • ‪Element 315 - ‬8 min walk

About this property

The Capitol Hotel, Ascend Hotel Collection

Hotel with free breakfast, a short walk to XL Center
The Capitol Hotel, Ascend Hotel Collection offers 96 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 40-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 96 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of The Capitol Hotel, Ascend Hotel Collection. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 15.00 per day; includes in/out privileges)

Food and drink

  • Free full breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms - 2

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 15.00 per day (in/out privileges)
  • Pet fee: USD 35.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Holiday Inn Express Hartford-Downtown
Holiday Inn Express Hotel Hartford-Downtown
Hartford Holiday Inn
Red Roof PLUS Hartford Downtown Hotel
Holiday Inn Express Hartford-Downtown Hotel Hartford
Holiday Inn Hartford
Red Roof PLUS Hartford Downtown
Red Roof Inn PLUS Hartford Downtown Hotel
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford
Capitol Hotel Hartford
The Capitol Hotel, an Ascend Hotel Collection Member Hartford
Hotel The Capitol Hotel, an Ascend Hotel Collection Member
Red Roof PLUS+ Hartford Downtown
Red Roof PLUS Hartford Downtown
Holiday Inn Express Hartford Downtown
Red Roof Inn PLUS+ Hartford Downtown
Capitol Hartford
Capitol Hotel
Capitol
The Capitol Hotel, Ascend Hotel Collection Hotel
The Capitol Hotel, Ascend Hotel Collection Hartford
The Capitol Hotel an Ascend Hotel Collection Member
The Capitol Hotel, Ascend Hotel Collection Hotel Hartford

The Capitol Hotel, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 339 out of 1002 reviews
Rating 8 - Good. 262 out of 1002 reviews
Rating 6 - Okay. 200 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 103 out of 1002 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Tammy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The room and hallways on the 6th floor reeked of cigarette smoke, like it was deeply settled in. We had to wash our clean clothes and jackets when we got home. Staff didn’t explain how the parking gate worked so we had to go back to the office for help. Close to the XL center but I would rather walk further or Uber than stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

LORI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the middle of a city and affordable. Room was larger than expected and was clean. Bathroom was pretty good and clean. The staff was AMAZINGLY nice and happy. I will return when I go to Xfinity for concerts!!
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t enjoy the fact that they charged $15 for parking.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for a night
We needed an overnight stay for a wedding. The check in was easy, the room extremely clean. We only stayed the one night but the beds were comfortable. The tv worked fine and check out was easy least. I would definitely stay here again
Stayed 1 night in Nov 2024

8/10 Good

Ismel

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Jose, Allentown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the reason for my rating.
Stayed 1 night in Nov 2024

10/10 Excellent

Nazra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Melanie

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Emanuel

Stayed 1 night in Oct 2024

6/10 Okay

Charles, Stamford

Stayed 1 night in Oct 2024

4/10 Poor

Clarice

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No luggage hold, key cards would stop working, smoke-free room still smelled like cigarette smoke
Stayed 2 nights in Nov 2024

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Ma Hedic

Travelled with partner
Disliked: Staff & service
Owner of this place was very rude, well at least that’s what he said that he was the owner. He completely ignored me when I got there to check in. Then was talking to one of his employees, until I asked him how long until he could check me in. His Answer was rude saying if I didn’t see he was counting some pieces of papers,
Stayed 1 night in Nov 2024

6/10 Okay

Zane

Liked: Staff & service
Room was clean, staff was friendly, and at least they had breakfast included. Parking was very limited in their small underground parking garage where they allow you to park for a fee, but was fairly secure. Parking is an issue in the entire downtown area (of course), so if you can, you should try to walk whenever possible or you will pay a lot for parking. It's in a decent location where downtown areas are accessible for the price, but the place is old and needs a lot of work. Pipes are so load, every time the other guest flush they would wake me up. I'm sure I did the same thing others on the floor below me. That kinda sucked.
Stayed 2 nights in Oct 2024

4/10 Poor

Jaime, Lakeland

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
To put it mildly, I slept on top on the sheets. Parking is a nightmare in the small underground garage. Very disappointed.
Stayed 1 night in Oct 2024

4/10 Poor

Anaise

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
There was hair in the sink, in the shower, and on the towels. The radiator was broken, dusty and moldy. The room was hot, and I could not open the windows. The entire 4th floor smelled like a bad air freshener that was trying to cover up years of cigarette smoke smell. Overall I would not recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Oct 2024

8/10 Good

Laine

Liked: Staff & service, property conditions & facilities
You have to pay $15 for parking. Good location. The hallway smelled. But the rooms were clean and comfortable. All the staff was very nice and the breakfast hit the spot. Thank You
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beware, the parking lot behind the hotel is not well marked and I got an $88 ticket. Look carefully at the small signs and double check with staff about where to park! The hotel itself was lovely and clean, and being right across the street from Bushnell Park was great for taking my dog out.
Stayed 1 night in Oct 2024

2/10 Terrible

Emilio

Business traveller, Travelled with partner
The bed was hard woke up back pain
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Stayed 1 night in Oct 2024

8/10 Good

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Staff very friendly. Rooms A little outdated
Stayed 3 nights in Oct 2024

10/10 Excellent

Samora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time during our stay. The view of the Capitol building added a lovely touch to the experience.
Stayed 1 night in Oct 2024