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Iberostar Parque Central

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Iberostar Parque Central

2 outdoor pools, pool umbrellas, pool loungers
Snack bar
Sundeck
Exterior
Lobby sitting area

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
  • Air conditioning

Explore the area

Map
Neptuno e/ Prado y Zulueta, Habana Vieja, Havana, 10100
  • Paseo de Marti
    1 min walk
  • El Mediterraneo
    1 min walk
  • National Bus Terminal
    5 min drive
  • Havana (HAV-Jose Marti Intl.)
    33 min drive

Room options

View all photos for Doble Parque / Prado.

View from room

Doble Parque / Prado.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Doble Colonial.

Minibar, in-room safe, desk, laptop workspace

Doble Colonial.

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Moderna.

View from room

Suite Moderna.

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Moderna.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Moderna.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Parque / Prado.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Parque / Prado.

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Junior Suite Colonial.

  • 42 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Colonial.

Minibar, in-room safe, desk, laptop workspace

Suite Colonial.

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Parque / Prado

Minibar, in-room safe, desk, laptop workspace

Suite Parque / Prado

  • 100 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Junior Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

View all photos for Doble Moderna.

Minibar, in-room safe, desk, laptop workspace

Doble Moderna.

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Doble Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Doble Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Colonial 2A1C

  • Sleeps 3
  • 2 Queen Beds

Junior Suite Parque / Prado 2A1C

  • Sleeps 3
  • 2 Queen Beds

Suite Moderna 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Colonial 2A2C

  • Sleeps 4
  • 2 Double Beds

Doble Moderna 2A1C

  • Sleeps 3
  • 2 Queen Beds

Similar properties

Exterior detail

Alhabana

Breakfast included
Parking included
Air conditioning
Bar
4.8 out of 5, Exceptional, (575)
The price is AU$84
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Alhabana

About the area

Havana

Located in Havana (Old Havana), Iberostar Parque Central is within a 15-minute walk of Malecón and Plaza Vieja. .This luxury hotel is 2.2 mi (3.5 km) from Hotel Nacional de Cuba and 2 mi (3.3 km) from Hotel Capri.

What's nearby

  • Central Park - 1 min walk
  • Hotel Inglaterra - 1 min walk
  • National Capitol Building - 4 min walk
  • Plaza Vieja - 14 min walk
  • Hotel Nacional de Cuba - 4 min drive

Restaurants

  • ‪Pasteleria Francesa - ‬1 min walk
  • ‪Bar Nuevo Mundo - ‬1 min walk
  • ‪Alamada - ‬1 min walk
  • ‪Sloppy Joe's Bar - ‬1 min walk
  • ‪Casa Vieja - ‬2 min walk

About this property

Iberostar Parque Central

Luxury Havana hotel in Old Havana with 3 restaurants
Iberostar Parque Central offers 427 accommodations with minibars and safes. Rooms open to balconies. A pillow menu is available. Televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a fitness center.
Make yourself at home in one of the 427 guestrooms featuring minibars. Rooms have private balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities, which include a fitness center. Additional features at this hotel include wireless internet access (surcharge), concierge services, and babysitting (surcharge).
Enjoy international cuisine at Mediterraneo, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 5 bars/lounges or 2 poolside bars.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Havana? This hotel has 1847 square feet (172 square meters) of space consisting of a conference center and meeting rooms.
Mediterraneo - This buffet restaurant specializes in international cuisine and serves lunch and dinner.
El Paseo - This steakhouse specializes in international cuisine and serves lunch and dinner. Open daily.
Habana Elegante - This theme restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Mirabana - This tapas bar overlooks the ocean and specializes in Fusion cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: WiFi (USD 1 per hour)

Parking and public transport

  • Valet parking on site (USD 10 per day)
  • Street parking available

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 poolside bars and 5 bars/lounges
  • 24-hour room service

Restaurants on site

  • Mediterraneo
  • El Paseo
  • Habana Elegante
  • Mirabana

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Shopping centre
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (1847 square feet of space)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 32-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for wireless internet in public areas: USD 1 per hour (rates may vary)
  • Valet parking fee: USD 10 per day
  • Late check-out fee: USD 25.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Iberostar Parque Central Hotel Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Parque Central Hotel Havana
Nh Parque Central Hotel Havana
Nh Parque Central Havana
Parque Central Havana
Iberostar Parque Central Hotel
Iberostar Parque Central Havana
Iberostar Parque Central Hotel Havana

Iberostar Parque Central Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 93 out of 313 reviews" "
Rating 8 - Good. 120 out of 313 reviews" "
Rating 6 - Okay. 48 out of 313 reviews" "
Rating 4 - Poor. 29 out of 313 reviews" "
Rating 2 - Terrible. 23 out of 313 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and the good atmosphère in this place .
Stayed 7 nights in Mar 2020

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel
A very lovely international standard hotel in a good location. We stayed in a comfortable colonial room with small balcony for watching the world. A very attractive main lobby/bar area & fabulous roof top bar/pool. Breakfasts were good with a large selection (including bacon), as was food from the bar menu (they serve chips too – the rest of Cuba serves rice & beans which is OK until you’ve been in Cuba for a while!) We stayed in this hotel for 3 days prior to leaving Cuba due to the coronavirus. Due to a government announcement we were not able to leave the hotel for our entire stay. We were so pleased to be locked into this hotel (rather than others) and would definitely recommend staying here.
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
A beautiful hotel with lots of classy character and excellent staff
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good music in public venues. Terrible Wifi.
Stayed 2 nights in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Second guest was refused entry despite of legal age. But was cuban. Result we were on the street at 2am. Didnt use the room. Next day PR officer talked his way oit with lies I choose to quit. Better beware
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
Check in was bizarre. The room was very outdated and should have been $80 instead of $250 Pool was freezing and the jacuzzi was empty. Just an all over disappointing stay. Our friends felt the same way. About 20 years overdue for a serious remodel.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very nice and professional staff. Great location btw.
Stayed 5 nights in Mar 2020

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Centrally located in Havana. Ability to walk to most of the attractions.
Stayed 7 nights in Feb 2020

4/10 Poor

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Levend

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

6/10 Okay

Rosemary

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Heads up Canadians! The foreign exchange at the hotel refused to exchange Canadian currency to CUC. We were down to our last night and credit cards were not accepted so we needed to exchange cash for dinner. It was embarrassing! Great location/good hotel otherwise!
Stayed 4 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a separate (“modern”) building from the main (“colonial”) hotel. This creates a very different experience (it’s like any typical, 3/4 star hotel that you might find in Europe, as opposed to the lush, Old Havana style of the main part of the hotel). This explained why I was able to book it for such a reduced price, but it should be made clear when you book. A few things were a little rough around the edges (a wall in my room seemed kind of unfinished) but overall it was quite nice. The linens were not great, however- very thin pillow and low thread count sheets.
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby bar & mezzanine is gorgeous, but there's cigar smokers galore. Minimal air conditioning. If you like cigars, you'll love it. Otherwise, don't go near it. Cigars in the restaurant, the pool bar, wherever. Not great being sardined in the elevator with someone who just finished a stogie.. Room air conditioning is not good. Doesn't cool quickly, doesn't take out the humidity well.
Stayed 3 nights in Feb 2020

2/10 Terrible

SoAngry, Canada

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This was the worst customer service i've ever had and I've traveled around the world and stayed in many hotels. The staff and front desk people were rude and not helpful at all. Managers were no help and neither was iberostar customer service. I WILL NEVER STAY AT ANY IBEROSTAR EVER AGAIN after this experience. When you make a reservation make sure you make it for how many people staying in the room, not just the room. If you bring your wife, girlfriend, boyfriend or husband they will not let you check-in unless you put 2 people on the reservation. They won't let you change the reservation and add extra person either. So you have to cancel the reservation and pay for full price for cancellation or book another room and pay double or through hotel ( triple what you pay on Orbitz.). THEY WILL NOT HELP YOU AND NO ONE WILL! 2nd - INTERNET IS AWFUL if you plan on working at the hotel with their internet you can't. They only give you one hour a day of internet and its very slow. Plus you have to type in a random 12 digit code plus a 10 digit random password to use it every time. There's no internet in the rooms so you have to use in lobby. If you go anywhere outside of lobby you'll be kicked off internet and have to resign in every time. Also you can only use one device at a time with the internet. 3rd - POOL IS CROWDED ALL THE TIME and they won't tell you how to get towels. The hotel won't tell you any instructions on almost any amenities either. THE STAFF IS NO HELP
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Andrew, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
This is one of the better hotels in Havana. Perhaps a bit dated , and not EU or north American standard but still pretty good for Havana. Definately overpriced, but will so little choice in Havana for good hotels at least try and get a discount rate from Expedia or booking. The staff are very accommodating but lack basics like coffee pods for the in room machines, the small pool is crowded and some selfish guests 'reserve' spots all day while hardly using them. The location is perfect and the gym is good. If you take a towel they might come looking for you to make sure you've not stolen it lol, not the best way to treat guests. Best breakfast bar none in Havana. Included in the expensive rate...so there is that.
Stayed 5 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comeback again
The stay in this hotel has all what you need in La Havana. Right at the center, rooftop swiming pool with amazing views, nice and comfortable atmosphere.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location with a destination lobby full of people from around the world.
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with spacious and quiet guest rooms.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, fantastic view of the park from our colonial room. Spent 3 nights here, no complaints.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The wifi only provide 5 hours per stay, not 5 hours per day, please be aware of this before you make the booking.
Stayed 1 night in Jan 2020