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The Hickstead Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Hickstead Hotel

Premium bedding, desk, laptop workspace, iron/ironing board
Exterior
Lobby lounge
24-inch flat-screen TV with digital channels, TV
Concierge desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Jobs Lane, Bolney, Hickstead, Haywards Heath, England, RH17 5NZ
  • Bolney Estate Winery
    7 min drive
  • Hickstead All England Jumping Course
    8 min drive
  • Devil's Dyke
    16 min drive
  • London (LGW-Gatwick)
    28 min drive

Room options

View all photos for Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room

Premium bedding, desk, laptop workspace, iron/ironing board

Executive Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, laptop workspace, iron/ironing board

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About the area

Haywards Heath

With a stay at The Hickstead Hotel in Haywards Heath, you'll be in the business district, within a 10-minute drive of South Downs National Park and High Weald. .This hotel is 12.9 mi (20.7 km) from American Express Community Stadium and 13.3 mi (21.5 km) from Brighton Pier.

What's nearby

  • Bolney Estate Winery - 7 min drive - 5.0 km
  • Hickstead All England Jumping Course - 8 min drive - 5.4 km
  • American Express Community Stadium - 16 min drive - 20.8 km
  • Brighton Centre - 18 min drive - 22.1 km
  • University of Sussex - 20 min drive - 21.9 km

Getting around

  • Burgess Hill Station - 5 min drive
  • Gatwick Airport (LGW) - 28 min drive

Restaurants

  • ‪The Sportsman Pub - ‬15 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪The Woolpack - ‬3 min drive
  • ‪Duke of York Inn - ‬3 min drive
  • ‪The Castle Inn - ‬12 min walk

About this property

The Hickstead Hotel

Edwardian hotel with a 24-hour front desk and a restaurant
The Hickstead Hotel offers 52 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 24-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 52 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this Edwardian hotel include wedding services, a television in a common area, and a banquet hall.
Satisfy your appetite for dinner at the hotel's restaurant, Oak Tree Bistro, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Haywards Heath? This hotel has 700 square feet (65 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary manager's reception is offered each day.
Oak Tree Bistro - This bistro serves breakfast and dinner. A children's menu is available.
The Grange Bar - This bar serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 14.00 per person
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Oak Tree Bistro
  • The Grange Bar

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Conference space (700 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 24-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.00 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hickstead Haywards Heath
Hickstead Hotel Haywards Heath
Hickstead Hotel
Classic Lodges Hickstead Hotel Haywards Heath
Classic Lodges Hickstead Hotel
Classic Lodges Hickstead Haywards Heath
Classic Lodges Hickstead
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel
The Hickstead Hotel Haywards Heath
Classic Lodges The Hickstead Hotel
The Hickstead Hotel Hotel Haywards Heath

The Hickstead Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 137 out of 371 reviews" "
Rating 8 - Good. 131 out of 371 reviews" "
Rating 6 - Okay. 69 out of 371 reviews" "
Rating 4 - Poor. 24 out of 371 reviews" "
Rating 2 - Terrible. 10 out of 371 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities
All aspects of the stay were excellent
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosalind

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Quiet place to stay for the night
Stayed 1 night in Aug 2024

8/10 Good

Gareth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Perfectly pleasant
The hotel was chosen for convenience and economy, and delivered against both of these criteria. Staff were friendly, efficient and helpful. The rooms were clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
I like the position of the Hickstead hotel - it has plenty of safe parking, good size bedrooms with plenty of amenities.Also a nice bar should you like a drink in the evening
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Shakuntala

Liked: Cleanliness, staff & service, room comfort
Need an update and room need refreshing
Excellent breakfast and the service was top. The waitress could not do enough to make us enjoy our stay. Walls and ceiling in our room must be thin, we could here the creaking of floorboards every time the guests upstairs were moving about. Downstairs doors were constantly banging. Ran out of a few things. Had to keep asking about replenishing the shower gel in the bathroom. We chose the executive double room but did not feel it met the expectations. No air conditioner, a fan is provided instead. The bathroom door was worn out, it left shavings on the floor mat. Housekeeping could do more to make the room and bathroom cleaner.
Stayed 3 nights in Aug 2024

6/10 Okay

Andrea

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service
Good hotel for a low budget stay - shame the noise from the first floor rooms is so loud when you’re staying on the ground floor - loud stomping at all hours isn’t great when you’re trying to sleep.
Stayed 4 nights in Aug 2024

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, convenient to where I needed to be and very friendly.
Stayed 4 nights in Aug 2024

8/10 Good

Adelle

Travelled with family
Liked: Cleanliness
Nice clean hotel, good value for money
Stayed 2 nights in Aug 2024

6/10 Okay

Kiranjot

Stayed 1 night in Aug 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and booking was easy and five stars for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was good just a bit dated but excellent value for money, easy to find and within 1 mile of Hickstead.
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really good from checking to check out. Really friendly people
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
a
Stayed 1 night in Aug 2024

6/10 Okay

Gareth

Business traveller
It’s OK not great
No food available on a sunday which was annoying . Hotel was ok a little dated and the shower was weak and it was a bath shower
Stayed 1 night in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and staff. Just dated
Nice location, really nice staff on reception. All very clean, bed comfy, good shower. Just all a bit dated. Also only 2 spare sockets in room, and with fan going (hotel supplied as no aircon and very warm weekend), only 1 spare, so had to unplug tv to charge 2 phones overnight.
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Liked: Cleanliness, staff & service
Good value
Good value, clean.. efficient pleasant hardworking staff
Stayed 1 night in Aug 2024

6/10 Okay

Natalie

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nabil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quiet room, great shower power, and generous breakfast portions. The only serious negative was the mattress was too hard. The other minor negative was lack if drinking water bottles daily.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, plenty tea/coffee, water, towels. Breakfast good choice and tasty.
Stayed 1 night in Aug 2024

8/10 Good

Vitor

Stayed 2 nights in Jul 2024

8/10 Good

Davina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely overnight stop in a welcoming hotel
We just had a night away to deal with family matters. The hotel was clean and tidy. Reception was helpful and welcoming.
Stayed 1 night in Jul 2024