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Oaks Hervey Bay Resort and Spa

4.5 star property

Photo gallery for Oaks Hervey Bay Resort and Spa

Exterior
View from room
Exterior
Exterior
Premier Apartment, 2 Bedrooms

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa
  • Pool
  • Washer

Explore the area

Map
569 Charlton Esplanade, Urangan, QLD, 4655
  • Urangan Pier
    ‪3 min walk‬
  • Shelly Beach
    ‪3 min walk‬
  • Esplanade
    ‪6 min walk‬
  • Hervey Bay, QLD (HVB)
    ‪9 min drive‬

Room options

View all photos for Premier Apartment, 2 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 2 Bedrooms

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

Apartment, 3 Bedrooms, Ocean View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 1 King Bed, Pool View

View from room

Apartment, 1 King Bed, Pool View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Apartment, 1 Bedroom

View from room

Premier Apartment, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View

  • 73 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 3 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 3 Bedrooms, Pool View

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Premier Apartment, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Premier Apartment, 3 Bedrooms

  • 144 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Apartment, 2 Bedrooms, Pool View

1 bedroom, in-room safe, desk, blackout curtains

Apartment, 2 Bedrooms, Pool View

  • 88 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

Apartment, 2 Bedrooms, Ocean View

  • 86 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Penthouse, 3 Bedrooms

1 bedroom, in-room safe, desk, blackout curtains

Penthouse, 3 Bedrooms

  • 441 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 1 Queen Bed OR 1 King Bed, 2 Twin Beds and 1 Queen Bed

Similar properties

Exterior

Ramada Hervey Bay

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is AU$240
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Ramada Hervey Bay

About the area

Hervey Bay

Oaks Hervey Bay Resort and Spa is centrally located in Hervey Bay, a 3-minute walk from Urangan Pier and 12 minutes by foot from Reefworld Aquarium. .This beach aparthotel is 1 mi (1.5 km) from Hervey Bay Botanic Garden and 1.2 mi (1.9 km) from Great Sandy Straits Marina.
View more Aparthotels in Hervey BayOpens in a new window

What's nearby

  • Urangan Pier - 3 min walk
  • Esplanade - 6 min walk
  • Reefworld Aquarium - 12 min walk
  • Hervey Bay Botanic Garden - 19 min walk
  • Great Sandy Straits Marina - 20 min walk

Getting around

  • Hervey Bay, QLD (HVB) - 9 min drive

Restaurants

  • ‪Dayman General Store - ‬15 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Migaloo's Cafe Urangan Pier - ‬8 min walk
  • ‪Kondari - ‬13 min walk
  • ‪Bayaroma - ‬4 min drive

About this property

Oaks Hervey Bay Resort and Spa

Stylish beach retreat with 2 outdoor pools
Oaks Hervey Bay Resort and Spa offers 68 air-conditioned accommodations with private hot tubs and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with satellite channels and first-run movies. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided weekly.

2 outdoor swimming pools are on site along with a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mineral Earth has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 68 air-conditioned rooms featuring private hot tubs and flat-screen televisions. Rooms have private furnished balconies or patios. Kitchens are outfitted with full-sized refrigerators/freezers, ovens, and stovetops. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a health club. Additional features at this aparthotel include wireless internet access (surcharge), concierge services, and a hair salon.
Grab a bite to eat at Bayswater Bistro, a bistro which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Hervey Bay? This aparthotel has 11 square feet (1 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Bayswater Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.
Salt Cafe - This café serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Korean, Spanish

Property amenities

Beach

  • Direct access to the beach
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • Heated pool
  • Sunloungers
  • A private hot tub
  • Hot tub
  • Sauna
  • Massages
  • Spa services
  • 4 treatment rooms
  • Couples treatment room(s)
  • Body wraps
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Sports massages
  • Outdoor treatment area
  • Hot stone massages
  • Deep-tissue massages
  • Prenatal massages

Internet

  • Wi-Fi available (AUD 5 per 24-hour period), with a speed of 25+ Mbps

Parking and transport

  • Free self-parking on site
  • Limo/town car service

Family friendly

  • Cots (infant beds): AUD 20.0 per night
  • Children stay for free (see details)

Restaurants on site

  • Bayswater Bistro
  • Salt Cafe

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Cookware/dishes/utensils
  • Toaster

Dining

  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Snack bar/deli
  • Room service available

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Separate bath and shower
  • Jetted
  • Towels provided
  • Hairdryer
  • Free toiletries

Living spaces

  • Living room
  • Sitting area

Entertainment

  • 42-inch flat-screen TV with satellite service
  • First-run films

Outdoor areas

  • Furnished balcony/patio
  • Terrace
  • Garden

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • meeting rooms
  • Business centre
  • Desk
  • Conference centre (11 square feet of space)

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (with limits)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout curtains
  • Safe at front desk
  • ATM/banking services

Location highlights

  • Near the ocean
  • On the bay
  • On the waterfront
  • Near the airport
  • In the shopping district
  • In the city centre
  • In the suburbs

Things to do

  • Health club
  • Golf nearby
  • Bike rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Kayaking nearby
  • Whale watching nearby
  • Snorkelling nearby
  • Boat tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 68 rooms
  • 5 floors
  • Built in 2007
  • At least 80% of lighting from LEDs
  • Energy-saving switches

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Peppers Pier
Oaks Resort Hervey Bay Urangan
Peppers Pier Resort Urangan
Peppers Pier Urangan
Oceans Resort & Spa Hervey Bay, Australia - Urangan
Peppers Pier Resort, Hervey Bay Hotel Hervey Bay
Oceans Resort Urangan
Oceans Urangan
Oaks Resort Hervey Bay
Oaks Hervey Bay Urangan
Oaks Hervey Bay
Oaks Resort Hervey Urangan
Oaks Hervey Bay Resort Spa
Oaks Resort Spa Hervey Bay
Oaks Hervey Bay Spa Urangan
Oaks Hervey Bay Resort and Spa Urangan
Oaks Hervey Bay Resort and Spa Aparthotel
Oaks Hervey Bay Resort and Spa Aparthotel Urangan

Oaks Hervey Bay Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1115 out of 1736 reviews
Rating 8 - Good. 460 out of 1736 reviews
Rating 6 - Okay. 106 out of 1736 reviews
Rating 4 - Poor. 37 out of 1736 reviews
Rating 2 - Terrible. 18 out of 1736 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Simranjot

Travelled with family
Nice pool, had an apartment but there were fine flies roaming around in kitchen and toilets.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jodie

Liked: Cleanliness, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

james

Liked: Cleanliness, property conditions & facilities
Comfortable stay with courteous staff. Spacious room but shower in round tub awkward and dangerous for elderly. Also floor transition s from rug to tile painful to step on. Overall enjoyable stay.
Stayed 2 nights in Nov 2024

4/10 Poor

Olabode

Travelled with family
Disliked: Room comfort
A TERRIBLE EXPERIENCE IN HERVEY BAY
The checkin experience was terrible, the keys did not work, the room number on the checkin instructions was different from the one with the hotel security, however the keys did not open either room! Generally, the hotel needs a facelift! The building looks old as well as the lifts and the rooms
Stayed 2 nights in Nov 2024

6/10 Okay

Deidre

Travelled with partner
Liked: Property conditions & facilities
All the good quality ingredients were there, however, the baking process lacked some heat. A few things that need attention - the shower over the spa bath is a big no. Water all over. Door to bathroom is already rotting at the bottom. A small thing such as the ice tray was not filled, so for a 1 or 2 night stay, no ice. Third and biggest issue was the bedding. Sheet, inner duvet topped with another loose sheet is also a big no! It was hot, so wanted to sleep with sheet only. Separating the sheet from the inner duvet and later trying to draw the duvet up is not exactly hygienic, as you end up with a bare inner which probably gets made up again for next guests. (Personally also did not enjoy that all the balconies look over the pool and face each other.) Check-in service was great.
Stayed 2 nights in Oct 2024

10/10 Excellent

Iris

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tracey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Didn’t like that they had overbooked. We had booked a one bedroom pool apartment. We were sent down a few stinking hot corridors to eventually find our room. We were put in a two bedroom apt but told if we touched any of the second room stuff we would be billed .. only had two thin bath towels. NO POOL TOWELS. It’s almost like an air b and b. Lounge good. Kitchen good. Shower has seen better days .. beds are super hard. Aircon only in lounge area. Doesn’t quite cool apt. We were put in a room that was directly next to the kids pool so didn’t feel we had privacy .. disappointed. It was one of the top rated hotels in hervey bay… Both restaurants out the front were very good. Great food.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay the view was amazing excellent facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nano

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely extra long weekend and met up with old friends. Everything was very comfortable and the suite had all the basics you would need. Internet a bit dodgy but other than that was great and staff were extremely lovely and friendly. View was excellent. Well done guys, I would definitely recommend to friends and family and will be back.
Stayed 3 nights in Oct 2024

8/10 Good

Shane

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property. Great views, walkable.
Stayed 1 night in Sep 2024

8/10 Good

Matthew, Maple Ridge

Travelled with partner
Liked: Cleanliness, amenities
Pretty good place, but the WiFi was atrocious! Couldn’t review maps or basic websites. Kept cutting in and out.
Stayed 1 night in Oct 2024

8/10 Good

Kym

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great views
Stayed 1 night in Oct 2024

10/10 Excellent

Belinda

Liked: Cleanliness, property conditions & facilities
Great stay- would stay again
Stayed 3 nights in Oct 2024

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to relax and unwind
Stayed 2 nights in Sep 2024

10/10 Excellent

Roslyn

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Only issue was their internet was very weak…they need to upgrade the network
Stayed 3 nights in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Spacious apartment with all the facilities we required. Easy access to and from pool area as well as esplanade.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerryn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff were fabulous, very welcoming and helpful. The room was just what we needed last minute. Family friendly hotel, the heated pool was a hit with my grandson. Would definitely stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Scott

Travelled with family, Travelled with family and small children
Liked: Amenities
Overall quite good. Room we stayed in was in need of a bit of attention. The couches are old and carpets need replacing. The resort itself was great and pools excellent.
Stayed 4 nights in Aug 2024

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment with good sea view and pool view aspect. We appreciated that we had been upgraded. The reception staff were very professional and friendly. Close to local sights and Marina within 5 minutes by car. Design of the apartment was modern and stylish. The lounge suite was uncomfortable but general layout of furniture was good. Access to the car park from the apartment was a little confusing in that access key was required differently than normal.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lureyn

Liked: Cleanliness, room comfort
Amazing
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was wondering stayed an extra day
Stayed 5 nights in Jul 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2024