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Frensham Pond Country House Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Frensham Pond Country House Hotel & Spa

Exterior
View from property
Serves lunch and dinner
Double Room ( Garden)
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Room service
    Room service

Explore the area

Map
Bacon Lane, Churt, Farnham, England, GU10 2QD
  • Frensham Country Park
    1 min walk
  • Frensham Little Pond
    3 min drive
  • Alice Holt Forest
    6 min drive
  • London (LHR-Heathrow)
    66 min drive

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room ( Garden)

Double Room ( Garden)

Double Room ( Garden)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Hog's Back Hotel & Spa Farnham

Pool
Spa
Kids pool
Parking included
3.8 out of 5, Good, (873)
The price is AU$155
for 1 night
includes taxes & fees
7 Dec - 8 Dec
The Hog's Back Hotel & Spa Farnham

About the area

Farnham

With a stay at Frensham Pond Country House Hotel & Spa in Farnham, you'll be on a lake, within a 10-minute drive of South Downs National Park and Frensham Country Park. .This spa hotel is 17.9 mi (28.7 km) from Surrey Hills and 2.2 mi (3.5 km) from Frensham Little Pond.

What's nearby

  • Frensham Country Park - 1 min walk - 0.1 km
  • Frensham Little Pond - 3 min drive - 3.6 km
  • Alice Holt Forest - 6 min drive - 7.0 km
  • Waverley Abbey - 9 min drive - 9.0 km
  • Farnham Castle - 9 min drive - 8.3 km

Getting around

  • Farnham Station - 8 min drive
  • Heathrow Airport (LHR) - 66 min drive

Restaurants

  • ‪The Holly Bush - ‬3 min drive
  • ‪Coffee Can on the Green - ‬5 min drive
  • ‪Bat & Ball - ‬6 min drive
  • ‪Alice Holt Forest Cafe - ‬5 min drive
  • ‪Loaf - ‬7 min drive

About this property

Frensham Pond Country House Hotel & Spa

Lakefront hotel with a full-service spa and a 24-hour fitness center
Frensham Pond Country House Hotel & Spa offers 53 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Farnham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Stay in one of 53 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a steam room and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Watermark, a restaurant which specializes in British cuisine, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Watermark - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Indigo - This bar specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, French, Hindi, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 14.75 for adults and GBP 7.35 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Watermark
  • Indigo

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.75 for adults and GBP 7.35 for children
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)
  • Spa fee: GBP 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Frensham Pond Country House Hotel Farnham
Frensham Pond Country House Hotel
Frensham Pond Country House Farnham
Frensham Pond Country House
Frensham Pond & Spa Farnham
Frensham Pond Hotel Farnham
Frensham Pond Farnham
Frensham Pond Country House Hotel & Spa Hotel
Frensham Pond Country House Hotel & Spa Farnham
Frensham Pond Country House Hotel & Spa Hotel Farnham

Frensham Pond Country House Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 301 out of 639 reviews" "
Rating 8 - Good. 223 out of 639 reviews" "
Rating 6 - Okay. 68 out of 639 reviews" "
Rating 4 - Poor. 30 out of 639 reviews" "
Rating 2 - Terrible. 17 out of 639 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Pond Life
Lovely location, nice rooms and very comfortable, staff were a little short on the ground and this impacted customer service.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful reception and restaurant staff - with the exception of a dessert serving blip. I asked for a room with wheelchair access and got exactly that: parking immediately adjacent to the ground floor room with a wet room. Very easy. A good overnight stay.
Stayed 1 night in Aug 2024

8/10 Good

william

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast finishes at 9.30am prompt, which is rather early for a relaxing overnight stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Moeenuddin

Travelled with group
Disliked: Cleanliness, staff & service, amenities
I booked one room and I had my brother came to see me. It was going to get late at night to I told him to stay with us . When I checked in I asked front desk if I can have room with sofa and she told me that I we don't have room with sofa in hotel. I end up book him room for two days, When I were checking out I went to his room and saw he had sofa. I don' complain about anything, but I feel they tricked me to book 2nd room which I didn't want to. You can see I booked extra room on day I checked in. Kindly let me if you can give me refund for that room as they should have honest about it. I hope you can help. Thank you.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gemma

Stayed 2 nights in Aug 2024

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Good water pressure and blackout curtains. Handy for Alice Holt parkrun.🌳🏃‍♂️
Stayed 1 night in Aug 2024

8/10 Good

LEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely hotel
lovely hotel , I just had one problem but that wasnot with the Hotel but withteh EV charger in car park run by Pod point - charger trapped my charge cable and it took 14 hours to get it sorted over night so that spoilt it slightly, luckily I did not have to leave very early teh next morning or I woudl have been leavign my charge cabel behind..
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Travelled with family
Liked: Property conditions & facilities
Excellent stay in great location
Excellent stay. Clean comfortable accommodation. Great location. Very good food from Watermark Bar.
Stayed 1 night in Jul 2024

8/10 Good

barrie

Travelled with partner
Liked: Amenities
The Hotel was in a lovely Location
Stayed 1 night in Jul 2024

2/10 Terrible

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Dave

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time to this hotel and the staff are very friendly and welcoming, excellent customer service from Vidan who could not do enough for you, we were surprised to get an upgrade to a suite, our room was clean, bright, modern & all the facilities you need in a room. Great choice of food for breakfast, lunch & dinner. Used the spa facilities for a fee & great choice of treatments with Elemis products. Lovely outside grounds where you can eat, drink & enjoy the view of the Frensham pond.
Stayed 1 night in Jul 2024

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice. Bed was comfortable. Shower was great. I would stay again.
Stayed 1 night in Jul 2024

8/10 Good

Nick

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice little place!!
Nice place Walked into the first room and the TV was off the wall, got moved into another next door. Fantastic air con, nice food- service charge £7!!!!!! Can’t use HDMI on tv. Staff friendly, nice coffee
Stayed 1 night in Jul 2024

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel is in a beautiful location by Frensham Pond. It's very peaceful and there are some lovely walks nearby. The staff are absolutely fantastic, friendly and so helpful and really helped make our stay what it was. We were in a garden room with a little outside area which was clean, comfortable and had all the usual amenities. I had two treatments in the spa which were fantastic! A couple of things made this a good stay rather than a great stay. Firstly, the garden areas needed attention. The plants were dying as they weren't being watered, and there were broken slabs, chipped stairs and a lot of old cigarette ends in the flowerbeds. I'd expect a hotel to have maintenance keep this up to date, especially as Housekeeping were fantastic. Secondly, the dining really let it down. You'd expect somewhere like this to have a great restaurant and for to be busy with both guests and local people, especially as there's nothing really local to it. Instead it has tired brown chipboard tables, marked walls and no ambience, very much like you'd get in a budget hotel. The food itself was well cooked but the chef was clearly doing his best with a shoestring budget. This is the wrong area to be cutting costs as it could be a great destination restaurant but it was more akin to a quick bite in a Travelodge but at premium prices. This wouldn't put us off staying but as we'd have to drive somewhere to eat it might not make it first choice again.
Stayed 2 nights in Jun 2024

6/10 Okay

Jonathan

Liked: Staff & service
Not as nice as the Princess Royal Pub up the road
Stayed 1 night in Jun 2024

10/10 Excellent

Celeste

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful & Calm location
Stayed 1 night in Jun 2024

8/10 Good

Helen, Heywood

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and staff very nice but the service is not very quick? Waited over half an hour for a cheese sandwich and the following day half an hour for a quick prawn sandwich. Staff very nice though but breakfast not the best sadly. Had booked for 3 days breakfast but only had the first one and cancelled the remainder
Stayed 4 nights in Jun 2024

10/10 Excellent

Des

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
Great hotel Recommend highly Great staff
Stayed 1 night in May 2024

8/10 Good

Penelope

Travelled with partner
No lift but I knew that when booking. Lovely staff. Very good accommodation but I think a larger lounge would be good. Wonderful outlook - just a shame there does not appear to be a decent walk/track around the pond. Not the fault of the hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Moninder Singh

Travelled with group
I’ve never seen so cleanliness in a hotel before.So impressive and helpful staff. So peaceful and a very very clean hotel. Definitely will be coming again.Highly recommend this Hotel.
Stayed 1 night in Jun 2024

6/10 Okay

Wignarajasingham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We book for the holiday to enjoy the SPA, when we went there the receptionist said you have to pay £30.00 per person and it’s only two hours a day, it was very disappointed. It’s a small area spa no swimming pool?? And when we went inside the room there was no fridge to put our medication and the room phone not working, again the reception lady said no fridge in any of our room,☹️ when we check out next day one of the reception gentleman said some room got fridge??, it’s confusing us, other than that good staff and very clean hotel
Stayed 1 night in May 2024