Waikiki Heritage Hotel

2.5 star property

Photo gallery for Waikiki Heritage Hotel

Front of property
Deluxe Room, Balcony, Pool View (1 King or 2 Doubles) | Balcony view
Aerial view
Deluxe Room, Balcony, Pool View (1 King or 2 Doubles) | Terrace/patio
Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
260 Beach Walk, Honolulu, HI, 96815
  • Waikiki Beach Walk
    ‪3 min walk‬
  • Royal Hawaiian Center
    ‪6 min walk‬
  • Waikiki Beach
    ‪13 min walk‬

Room options

Studio, Kitchenette, Annex Building (1 Queen or 2 Twins)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Room, 1 Bedroom, Kitchenette, Annex Building (1 King Bed and Sofa Bed)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, Pool View (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Deluxe Room, Balcony, Pool View (1 King or 2 Doubles)

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Standard Room (1 King or 2 Doubles)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

About the area

Honolulu

With a stay at Waikiki Heritage Hotel in Honolulu (Waikiki), you'll be within a 5-minute walk of Waikiki Beach Walk and Fort DeRussy Beach Park. .This hotel is 0.6 mi (1 km) from Royal Hawaiian Center and 0.8 mi (1.3 km) from International Market Place.

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪ABC Stores #38 - ‬4 min walk
  • ‪Yard House - ‬5 min walk
  • ‪Kelley O'Neil's - ‬4 min walk
  • ‪P.F. Chang's China Bistro - ‬4 min walk
  • ‪Hard Rock - ‬1 min walk

About this property

Waikiki Heritage Hotel

Hotel with an outdoor pool, steps from Waikiki Beach Walk
Waikiki Heritage Hotel offers 60 air-conditioned accommodations with safes. 48-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers.

This Honolulu hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the recreation opportunities such as an outdoor pool or make use of other amenities including complimentary wireless internet access.
Grab a bite from the grocery/convenience store serving guests of Waikiki Heritage Hotel.
Featured amenities include laundry facilities, a safe deposit box at the front desk, and coffee/tea in a common area. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (USD 50 per day); reservations required
  • Parking on site (USD 40 per day)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 35
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 35

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 150 per stay
  • Resort fee: USD 29.49 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Housekeeping
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 40 per day
  • Nearby parking fee: USD 50 per day(984 ft away; open 24 hours)
  • Early check-in fee: USD 35 (subject to availability)
  • Late check-out fee: USD 35 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 37591564

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Pagoda Waikiki
Waikiki Beach Walk Hotel
Waikiki Heritage Hotel Hotel
Waikiki Heritage Hotel Honolulu
Waikiki Heritage Hotel Hotel Honolulu

Waikiki Heritage Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 305 out of 1073 reviews
Rating 8 - Good. 293 out of 1073 reviews
Rating 6 - Okay. 185 out of 1073 reviews
Rating 4 - Poor. 114 out of 1073 reviews
Rating 2 - Terrible. 176 out of 1073 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Felipe

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good, everything is close by. You’re literally one and a half blocks from the beach. The only thing is that they got a big ant infestation problem. They should hire a professional pest control company to take care of this problem. What they’re doing is having their in-house cleaning/maintenance people spray the room. They had to do it 3 to 4 times in our over two weeks stay. I have two small children that are under the age of seven and they were waking up with bites every morning. We have ants crawling all over our toothbrushes towels, clothing. And when we complained, the staff wasn’t too happy and they finally changed our room after our third night there. With no luck the room had also an ant problem. We only use the room to sleep at night and bring in late. We try not to be there.
Stayed 14 nights in Dec 2024

10/10 Excellent

LaShanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

kainoa

Stayed 2 nights in Dec 2024

10/10 Excellent

Laura L

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That the room was on the ground floor and right by the pool
Stayed 9 nights in Dec 2024

6/10 Okay

JOHN BRODERICK, KAMUELA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Tien

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Dec 2024

4/10 Poor

Aimee

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 2 nights, pool was nice but the bathroom was very dirty, tiny ants in kitchen and floor.
Stayed 2 nights in Dec 2024

4/10 Poor

Marilu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Liberty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

Adriana

Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Horrible , cancelled and got deposit back . Filed a complaint to get my hotel.com reservation back . Extremely dirty . Smells was horrible , moldy . The sink was filthy
Stayed 1 night in Dec 2024

6/10 Okay

levardis

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Budget motel
We needed a room at the last minute, and this hotel was available. It's a great budget option near Waikiki Beach. However, there was no parking on the property and no elevator, so we had to carry our suitcases to the room on the second floor.
Stayed 1 night in Oct 2024

6/10 Okay

Fernando

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities
I guess it was my fault not to double check everything with this property. Expedia says everything's is paid but when you arrive to the property they make you pay $25 per day for amenities but we had our hole stay (4 night) with the same set of towels. Furniture like cabinets and wardrobe were full of dust like never even wiped. Homeless and junkies try to break in just to sleep in the hallway, parking in the area is impossible they say there's parking available but again when you read the small letters you realize that it's available but you have to pay 40 bucks. I try to complain with Expedia but they're right all the information is there but is as visible as you would spect. They offer the most horrible coffe and creamer for breakfast. Besides that the staff was friendly, the location is great because you can walk, the hotel was quiet. Is a good place maybe it just need more attention and more cleaning in the rooms. Thank you
Stayed 5 nights in Nov 2024

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic, Quaint & Quiet
A very pleasant overnight stay at this somewhat secluded area in Waikiki. I'm often visiting hotels that have electronic key cards but this hotel was like classic Hawaii hotels with an actual key to open doors. I thought that was nostalgic in an adorable way. Reminded me when vacationing with my family when I was a kid. I enjoyed my stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old school Hawaii feel in the middle of Waikiki
Great place to stay that is inexpensive and walking distance to everything Waikiki has to offer.
Stayed 1 night in Nov 2024

10/10 Excellent

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great for the price. I think most people that book it probably have high expectations and are extremely fussy but this place was amazing and so close to our favourite part of Waikiki. I’d stay here again in a heartbeat.
Stayed 6 nights in Nov 2024

4/10 Poor

Richard

Travelled with partner
Disliked: Staff & service, property conditions & facilities
I'm 73 and the staff put us in a second level unit without an elevator while 20 year olds were put on the ground floor. Asked for a second pillow and was told there were none available. Treated very ugly by staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

Bill

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I could tell the property dates from the 60’s. It has the same shower door my mom’s house has, which was built in 1966. However the room is clean, 32” TV with Spectrum cable, desk, sofa, queen bed, dorm fridge and small microwave. Less safe are key lock and exterior facing entrance door, but there is a door chain and room safe. A window air conditioner ran constantly but it kept my 2nd floor (top floor) cinder block room cool. Conveniently located within a few minutes walk to dozens of restaurants and two blocks from the city bus stop to get to/from the airport for $3, $1.25 if you show a Medicare card.
Stayed 1 night in Nov 2024

4/10 Poor

Shang

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Rebeca Cazorla

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Estado bastante lamentable de las instalaciones en general. Cortina deprimente en el baño con moho. Mal olor. Ruido infame de aires acondicionados ajenos. Nunca nos limpiaron la habitación en 5 días q estuvimos. Mantas en la cama con aspecto muy dudoso y cochambroso. Almohadas finísimas e incómodas, al igual que el colchón. Cocina completamente vacía, con solo un microondas y un refri, decentes los dos, eso sí. Problema de hormigas en el baño. Dejamos unas toallas secándose afuera y en 5 minutos se las llevaron las personas del hotel. Cuando mi amiga fue a reclamar hicieron como que no sabían. Cuando yo volví a reclamar y les expliqué en mejor inglés, ahora si nos las devolvieron. Para estacionarnos en un espacio horrible nos cobraron $40 por noche! La puerta de atrás daba directamente al estacionamiento pero la persona de recepción no me avisó de esto, así q durante varios dias rodeé toda la cuadra para ir cuando había acceso directo. Ella solo me dio la dirección, pero no ese importante detalle, por suerte nosotros lo descubrimos al ver gente q salía por esa puerta trasera con un código q ni nos habían dado. Lo positivo del hotel es q está en pleno meollo de Waikīkī, muy cerca de la playa y todo funciona en el. Café disponible a las 7 am, lavadoras en el lugar, de moneda.
Stayed 5 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, room comfort
No bad overall
Overall not a bad stay, it's a two star hotel, the beds are comfy and it's clean.. Couple issues: a hot shower wasn't in the cards, luke warm at best..Also there's no baggage storage for late checkouts, that was definitely an issue considering our flight was in the evening
Stayed 4 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Shopping
Stayed 3 nights in Nov 2024

4/10 Poor

Inez

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
very worn and dated
Very worn needs updating everything crumbling faded need of paint a d major updating only good for one day. Only stay if you are going on cruise.
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The vintage ambiance is charming & comfotable.Garden is gorgeous. Room was very clean. Bed was comfortable. Coffee maker would be nice for first thing in the morning but the coffee lanai is lovely & a good place to mingle with other guests. Paper towels, plates, flatware, etc in kitchen cupboards would be nice since we stayed 10 days & ate in part of the time. Microwave & frig were very nice. Staff was very friendly & helpful for most part. We like the quiet rules & locked gate after 10pm. I really wanted to swim but the first step was too steep for me so I didn’t. Thanks MUCH for accommodating my request for bathroom with railings.This was our 2nd stay w/ you in 2 years. We will stay with you next time we visit our kids.
Stayed 8 nights in Nov 2024

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cozy
Stayed 1 night in Nov 2024