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Hyatt Place Houston/Sugar Land

3.0 star property

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Exterior
Premium bedding, down duvets, pillow-top beds, desk
Sports facility
Ballroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet-friendly

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • First Colony Mall
    ‪4 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪35 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

View from room

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Lake View

View from room

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, View

View from room

Room, 1 King Bed, View

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, View

View from room

Premium Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, (1002)
The price is AU$161
for 1 room
includes taxes & fees
8 May - 9 May
Heritage Inn Suites Houston/Sugar Land, Trademark by Wyndham

About the area

Sugar Land

With a stay at Hyatt Place Houston/Sugar Land in Sugar Land (First Colony), you'll be within a 5-minute drive of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. .This hotel is 1.8 mi (2.9 km) from First Colony Mall and 2 mi (3.2 km) from Sugar Land Ice and Sports Center.

What's nearby

  • Sugar Land Town Square - 3 min drive - 2.4 km
  • Sugar Land Ice and Sports Center - 4 min drive - 3.2 km
  • First Colony Mall - 4 min drive - 2.9 km
  • Constellation Field - 5 min drive - 4.0 km
  • Smart Financial Centre at Sugar Land - 6 min drive - 5.8 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Torchys Tacos - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬3 min drive

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Sugar Land? This hotel has 3600 square feet (334 square meters) of space consisting of conference space and 4 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service

Business services

  • 24-hour business centre
  • 3,600 square feet of conference space
  • 4 meeting rooms

Outdoors

  • On a lake
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 912 out of 1448 reviews
Rating 8 - Good. 276 out of 1448 reviews
Rating 6 - Okay. 115 out of 1448 reviews
Rating 4 - Poor. 59 out of 1448 reviews
Rating 2 - Terrible. 86 out of 1448 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect thank you so much for everything
Stayed 6 nights in Jan 2025

8/10 Good

Jeffrey, Mount sinai

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time , accommodation were all good , staff was great Joel was a pleasure he was prompt To assist us in any of our needs
Stayed 3 nights in Jan 2025

10/10 Excellent

Tiffany

Stayed 2 nights in Jan 2025

10/10 Excellent

Syeda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

10/10 Excellent

Mateo

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

DAMON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rashed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Nichelle, Rosenberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I’ve had several stays at this property, but it seems that the building has aged since my last stay a year ago. Staff is friendly as always. The 9th floor Lakeside view was my reserved room. After I reached the 9th floor there were parts of the ceiling hanging down and a moldy smell. I requested another room so the manager said she would place me on the 6th floor but no lakeside view, and would take $20 off my room rate. That was fine but also noticed in that room there was a plumbing sound coming from the bathroom sink. The stay was ok but I noticed a lot of change in the building quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Doug

Stayed 1 night in Jan 2025

6/10 Okay

Dawn, Covington

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
We stayed 3 nights & they only clean every other night. However they came to early (8 am), we asked them to come back, even spoke to front desk mgr to confirm cleaning but returned to room with no room service which meant NO towels to shower. Waited 1/2 hr for someone to come. Front desk just blamed mistake on house keeping. Just not good customer service. Our room view over lake was nice
Stayed 3 nights in Jan 2025

8/10 Good

Ky

Liked: Cleanliness, staff & service, property conditions & facilities
So far everything smooth and good, only a night stay in Houston
Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely, nice view of the water from the room. Staff very friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Estevan

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

4/10 Poor

Amedio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There was no hot water for shower for 2 days, and elevator making bang loud noise everyday for 7 days we were there
Stayed 6 nights in Dec 2024

10/10 Excellent

Alyssa

Stayed 2 nights in Jan 2025

10/10 Excellent

Ali

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great experience
Stayed 1 night in Dec 2024

6/10 Okay

Luz

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location, no hot water had to spend a lot of time reaching out to the desk staff and waiting for maintance, had to take a lukewarm/cold shower
Stayed 2 nights in Jan 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and very cooperative.
Stayed 1 night in Jan 2025

10/10 Excellent

Ogechi

Stayed 2 nights in Jan 2025

10/10 Excellent

Ogechi

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean and peaceful. Thank you!
Stayed 1 night in Jan 2025