Hyatt Place Houston/Sugar Land

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Houston/Sugar Land

Exterior
Exterior
Outdoor pool, pool loungers
Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
16730 Creek Bend Drive, Sugar Land, TX, 77478
  • Flying Saucer
    3 min drive
  • Sugar Land Town Square
    3 min drive
  • CHI St. Luke's Health-Sugar Land Hospital
    3 min drive
  • Houston, TX (SGR-Sugar Land Regional)
    5 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (with sofa bed)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, View (with bathtub and sofa bed)

  • 45 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Lake View

  • 37 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, View

  • 32 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

Premium Room, 1 King Bed, View

  • 34 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Standard Room, Multiple Beds

  • 36 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Sugar Land

When you stay at Hyatt Place Houston/Sugar Land in Sugar Land, you'll be on the waterfront, within a 5-minute drive of Sugar Land Town Square and CHI St. Luke's Health-Sugar Land Hospital. .This hotel is 1.8 mi (2.9 km) from First Colony Mall and 2 mi (3.2 km) from Sugar Land Ice and Sports Center.

What's nearby

  • Sugar Land Town Square - 3 min drive - 2.4 km
  • First Colony Mall - 4 min drive - 2.9 km
  • Houston Museum of Natural Science at Sugar Land - 5 min drive - 3.7 km
  • Houston Methodist Sugar Land Hospital - 5 min drive - 4.0 km
  • Smart Financial Centre at Sugar Land - 6 min drive - 5.8 km

Getting around

  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Panera Bread - ‬20 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min drive
  • ‪Torchys Tacos - ‬3 min drive
  • ‪Flying Saucer Draught Emporium - ‬3 min drive

About this property

Hyatt Place Houston/Sugar Land

Lakefront hotel with free breakfast and area shuttle service
Hyatt Place Houston/Sugar Land offers 214 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Sugar Land? This hotel has 6039 square feet (561 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.
Hyatt Place Houston/Sugar Land has a restaurant on site.

Languages

English, Filipino, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 mi

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Fitness centre
  • Outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage

Business services

  • Business centre
  • Conference space (6039 square feet)
  • Meeting rooms - 5

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 107
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Sofa bed

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 70 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Houston/Sugar
Hyatt Place Houston/Sugar Hotel
Hyatt Place Houston/Sugar Hotel Land
Hyatt Place Houston/Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Hotel Sugar Land
Hyatt Place Houston Sugar Land
Hyatt Place Houston/Sugar Land Hotel
Hyatt Place Houston/Sugar Land Sugar Land
Hyatt Place Houston/Sugar Land Hotel Sugar Land

Hyatt Place Houston/Sugar Land Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 803 out of 1306 reviews" "
Rating 8 - Good. 250 out of 1306 reviews" "
Rating 6 - Okay. 108 out of 1306 reviews" "
Rating 4 - Poor. 59 out of 1306 reviews" "
Rating 2 - Terrible. 86 out of 1306 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern setting, convenient. Nice views surrounding the hotel, peaceful. All staff is attentive to your needs and very respectful.
Stayed 3 nights in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and family friendly stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaniya

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, great location, clean, & friendly staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliver

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Area was amazing. Everthing was walking distance. I will stay there every time i go back to the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

marylou

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very polite.
Stayed 7 nights in Aug 2024

10/10 Excellent

Diana

Business traveller
Best care after a medical emergency
I came here after a medical procedure we had the best service and caring staff
Stayed 1 night in Aug 2024

10/10 Excellent

J Allen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really Nice Place
My wife and I had a great Anniversary Celebration and our night there was part of it. Room was nice, BUT neighbors were very noisy until 2-3a.
Stayed 1 night in Aug 2024

10/10 Excellent

Gregory, Atlanta

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing workers that made the stay very much like home.
Stayed 5 nights in Aug 2024

8/10 Good

DAVID, Rowland Heights

Business traveller
Liked: Cleanliness, staff & service
Quite and safely
Stayed 3 nights in Aug 2024

10/10 Excellent

Chris

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Lake behind the property is awesome, quiet and peaceful great for a morning walk
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very welcoming. Room was clean and nice. Breakfast spread was imipressive.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ghazanfer

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Amenities, property conditions & facilities
Great stay - only complaint was hard 3:00 check
Stayed 1 night in Aug 2024

8/10 Good

Loammi

Travelled with family and small children
Liked: Property conditions & facilities
Very quiet and pleasant sleep. Bedroom was clean and comfortable. However, considering this is the second time we’ve stayed at this hotel, I can say that the staff need to work on cleanliness, particularly at hallways, ice machine areas, gym! The gym was dirty. Plan and simple. It is in need of a good deep cleaning, air vents, water dispenser, machines, mirrors… please!!!
Stayed 2 nights in Aug 2024

4/10 Poor

Lisa

Travelled with family
I
The hotel room was okay but my room window was blocked by roof so only thing u saw. The floor I stayed smelled the dog. The coffee cups lids did not fit the coffee cups. After I return from breakfast my room card was deactivated and I couldn’t get back in my room.
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is incredible. Always a step ahead of your needs.
Stayed 4 nights in Aug 2024

10/10 Excellent

Montel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Stayed 5 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hyatt are very attentive and polite. Makes you feel as if you are at your home away from home.
Stayed 2 nights in Aug 2024

2/10 Terrible

kimberly

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Front desk and the dinning staff wonderful house keep rude and nasty and didn’t clean the room to busy giggling with workers 0 out of 10 for housekeeping 10-10 rest of staff
Stayed 5 nights in Aug 2024

10/10 Excellent

BILL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024