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Best Western Plus Indianapolis North at Pyramids

3.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Best Western Plus Indianapolis North at Pyramids

Lobby sitting area
Free daily continental breakfast
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Lobby sitting area
Outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Gym

Explore the area

Map
9320 N Michigan Rd, Indianapolis, IN, 46268
  • St. Vincent Indianapolis Hospital
    ‪3 min drive‬
  • SportZone
    ‪8 min drive‬
  • Traders Point Creamery
    ‪8 min drive‬
  • Indianapolis, IN (IND-Indianapolis Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Best Western Plus Indianapolis NW Hotel

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1015)
The price is AU$160
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Best Western Plus Indianapolis NW Hotel

About the area

Indianapolis

Located in Indianapolis, Best Western Plus Indianapolis North at Pyramids is within a 15-minute drive of Fashion Mall at Keystone and Children's Museum of Indianapolis. .This hotel is 9.5 mi (15.2 km) from Indianapolis Motor Speedway and 11.8 mi (18.9 km) from Indiana Convention Center.

What's nearby

  • St. Vincent Indianapolis Hospital - 3 min drive
  • Eagle Creek Park - 11 min drive
  • Fashion Mall at Keystone - 12 min drive
  • Butler University - 15 min drive
  • Indianapolis Motor Speedway - 16 min drive

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 27 min drive

Restaurants

  • ‪Costco Bakery - ‬10 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Texas Roadhouse - ‬5 min walk

About this property

Best Western Plus Indianapolis North at Pyramids

Hotel in Indianapolis with free breakfast and a fitness center
Best Western Plus Indianapolis North at Pyramids offers 108 accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Indianapolis hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 108 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while wireless internet access (surcharge) keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Meet other guests and eat at the complimentary reception. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM. The hotel offers a complimentary manager's reception on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.00 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 6:00 AM–10:00 AM on weekends
  • Free manager's reception
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Luggage storage

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Drury Inn Hotel Indianapolis
Pear Tree Indianapolis Northwest
Indianapolis Drury Inn
Drury Inn & Suites Indianapolis Northeast Hotel Indianapolis
Drury Inn And Suites Indianapolis Northeast
Drury Inn Indianapolis Northwest Hotel
Pear Tree Inn Indianapolis
Plus Indianapolis At Pyramids
Pear Tree Inn Indianapolis Northwest
Best Western Plus Indianapolis North at Pyramids Hotel
Best Western Plus Indianapolis North at Pyramids Indianapolis

Best Western Plus Indianapolis North at Pyramids Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 468 out of 1001 reviews" "
Rating 8 - Good. 312 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 66 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Penny

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Bad service
Rooms were not ready for 3pm, understandable. There was 1 person working front desk. There were dozens of people waiting for their rooms. Said we had at least another 39 min wait. Would not check us in until rooms were ready. Waited in my car because the lobby was packed with peo ple. Came back in about 15 min later and now 3 people are working front desk and checking in others before the people that were already waiting for rooms. The man at the desk was rude and told us we would have to go start over to check in. I paid $279 for a room i cpuldnt use until 4:30pm This concert was 1 year out, they had time to prep. Im sure this wasn't their first big event in Indy! I will not use best western again or go to Indy!
Stayed 1 night in Nov 2024

10/10 Excellent

Maureen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kaitlynn

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Disappointed
My stay was absolutely horrible. I checked in around 6:00 p.m. October 27th. Check-in was a little slow however I was finally given room 324. Around midnight I hear click click click outside of my door, someone was trying to enter the room. I told the young lady the room was occupied. I called the front desk to remind them the room was occupied. She said okay sorry. But then called back saying she needed my ID. Well I had already checked in with the person on duty before she arrived. She, the hotel clerk called the police, they came to my room got my ID. I told her I will be checking out later this morning because I didn't feel safe. The policeman said you can check out now, she did not intervene so at 1:15 a.m. I left the Best Western. I had stayed there several times before. They refused to refund my money so I will not be returning to that location. The policeman overstepped his boundaries and it's obvious that the hotel do not keep proper records.
Stayed 2 nights in Oct 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, check in was easy, & friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Kirsten

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The good - The property was well-kept and very clean. The bed was so comfortable! The bad - Breakfast was pitiful. Everything was empty, and worse…no coffee! When my husband asked a worker about the food and breakfast , the person mumbled something and walked away. The ugly - I booked and paid through Expedia. After we checked out, they called me saying that my card was declined and that I owed $159 for the room. I never gave them a credit card at all! I called them back after investigating, told them Expedia said they were paid and my credit card had posted the payment. She didn’t ask for proof at all, just said ok and hung up on me. Strange. Makes me suspicious since she had asked for a credit card during the first call, which I’m so glad I didn’t give her.
Stayed 1 night in Oct 2024

10/10 Excellent

Tashell

Travelled with group
Liked: Amenities
Very good cleaned room
Stayed 1 night in Sep 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Advertised breakfast was only continental breakfast even though they had the hot dishes heaters available and appeared to be on. If you want a hot breakfast, check to see if they are offering it on the days you are staying.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleaning staff was very courteous, timely and detailed. The desk representative was very accommodating and professional.
Stayed 7 nights in Sep 2024

2/10 Terrible

Emily

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was lots of hair in the bathroom and on shower walls. NO shower curtain. Sticky spot on floor by room door. Vending machine ate dollars. Took 1 hr to get WIFI password b/c front desk person was missing. TV was not connected to any service, just a black screen. Room key cards were inconsistent at best, kept getting locked out of room. AC was off when we arrived, room was HOT.
Stayed 1 night in Oct 2024

10/10 Excellent

Tyler

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

4/10 Poor

Arvind

Disliked: Staff & service
Had a bad experience checking in, was directed to wrong room first, then given a bad room with leaking sink then finally got into a room 1hour later... painful and expedia should give a credit for this mess
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

A great value!
Stayed 1 night in Sep 2024

10/10 Excellent

IVAN

Nice staff and clean property.
Stayed 1 night in Oct 2024

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice!
Stayed 2 nights in Sep 2024

4/10 Poor

ciprian

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No towels in the room No phone in the room Sheets not changed for entire stay
Stayed 7 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness
Room didn’t smell good, coffee pot in room was broken, long black hair on the stack of clean towels- we are blondes. Microwave out of order at breakfast, no sanitizer to use at breakfast, coffee machine at breakfast was dirty looking, and the orange juice at breakfast had a brownish orange color. Not sure what that was about.
Stayed 2 nights in Sep 2024

2/10 Terrible

Bruce

Stayed 1 night in Sep 2024

10/10 Excellent

Kettia

Liked: Cleanliness, staff & service, property conditions & facilities
everything was good
Stayed 1 night in Sep 2024

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy access and convenience to the event we were attending.
Stayed 1 night in Sep 2024

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, amenities
Everything
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024