A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck City Tower and Maria Theresa Street. .This hotel is 0.1 mi (0.1 km) from Rathaus Galerien Shopping Centre and 0.1 mi (0.2 km) from Innsbruck Market Hall.
What's nearby
Innsbruck Old Town Christmas Market - 1 min walk - 0.2 km
Golden Roof - 1 min walk - 0.2 km
Imperial Palace - 3 min walk - 0.3 km
Landeskrankenhaus - University Clinics Innsbruck - 13 min walk - 1.1 km
Seegrube Cable Car - 6 min drive - 4.4 km
Getting around
Innsbruck Central Station - 11 min walk
Innsbruck Technik Tram Stop - 19 min drive
Kranebitten Airport (INN) - 19 min drive
Restaurants
MANNA Delikatessencafe - 2 min walk
Café Katzung - 3 min walk
Goldenes Dachl - 3 min walk
Starbucks - 2 min walk
Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - 2 min walk
About this property
Altstadthotel Weisses Kreuz
Hotel in Innsbruck with a 24-hour front desk and a bar
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Ski shuttle nearby
Food and drink
Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
A bar/lounge
Restaurants on site
Blaue Brigitte
Things to do
Bicycle rentals
Bicycle storage
Bicycle tours
Designer stores
Hiking/biking trails
Mountain biking
Shopping centre
Ski storage
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
In the mountains
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
40-inch LCD TV with cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Individual decor
Individual furnishings
LED lighting
Phone
Recycling
Safe
Soundproofed rooms
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property is in a car-free zone and can be reached only by foot.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone
Altstadthotel Weisses Kreuz Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property.
They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Very impressed with the consistent, friendly and helpful service from the moment we arrived to the moment we left. The room was well designed allowing comfort and space. Really liked the vibe in the bar upstairs and was impressed with sound proofing as heard nothing in our room below. Great location. So nice to meet brigette as we checked out - what a nice touch that she was there as people we’re leaving to ask for their feedback.
I couldn't wait to write this review. This hotel is AMAZING! Lovely decor, comfortable rooms, great restaurant/bar, convenient walking to everything (we were there during the Christmas Markets - highly recommend). Most of all though the STAFF was remarkable. Everyone was so very, very helpful and nice! They went above and beyond to make sure our stay was exceptional. Highly, highly recommend!
Prepare to carry your own luggage for 400 meters. This is mentioned in the small print and both the hotel and hotels.com were patently unhelpful when I complained about it. “It’s a beautiful walk from the parking”. Yeah? Why don’t you come and pick up our luggage then? Otherwise the hotel was as advertised. My 4 star review is a testament to a strong back, not to the hotel’s helpfulness
Great hotel right in the middle of the Altstadt. Spotless and modern. Had a nice balcony that we sat out on. Amazingly warm and welcoming staff. Even spoke with the owner.
We were at this same hotel 25 years ago. It was great returning here.
Beautiful old yet modern hotel right in the pedestrian area of Innsbruck. Check in was easy, even a welcome drink (beer) was offered! Room was very modern with a balcony. Modern fixtures, bed was superb. Easy walking to shops and restaurants. As with many European hotels, had to a walk a few blocks to parking.
We stayed 2 nights and noticed the first night the air conditioner didn’t work. We opened the windows but it was loud outside due to the proximity to the bars.
Bed was not comfortable, mattress felt like foam and not the good memory foam style.
The shower looked to have mold in the tile grout.
The pictures that the property share do not represent it accurately.
Truly I feel like we got one of the more run down rooms. It felt like it was in need of renovations With it being low season (October) I was not expecting to be put in the room we ended up in.