A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck City Tower and Maria Theresa Street. .This hotel is 0.1 mi (0.1 km) from Rathaus Galerien Shopping Centre and 0.1 mi (0.2 km) from Innsbruck Market Hall.
What's nearby
Innsbruck Old Town Christmas Market - 1 min walk
Golden Roof - 1 min walk
Imperial Palace - 3 min walk
Landeskrankenhaus - University Clinics Innsbruck - 13 min walk
Seegrube Cable Car - 6 min drive
Getting around
Innsbruck Central Station - 11 min walk
Innsbruck Technik Tram Stop - 19 min drive
Kranebitten Airport (INN) - 19 min drive
Restaurants
MANNA Delikatessencafe - 2 min walk
Café Katzung - 3 min walk
Goldenes Dachl - 3 min walk
Starbucks - 2 min walk
Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - 2 min walk
About this property
Altstadthotel Weisses Kreuz
Innsbruck hotel in Innsbruck City Centre with a 24-hour front desk and a bar
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.
Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.
Languages
English, French, German, Italian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Ski shuttle nearby
Food and drink
Local cuisine breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 25 for adults and EUR 15 for children
1 bar
Room service available
Restaurants on site
Blaue Brigitte
Things to do
Bike rentals
Bike tour information
Bike parking
Bike storage
Designer shops
Hiking/biking trails
Mountain biking
Shopping centre
Family friendly
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Lockers available
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Luggage storage
Multilingual staff
Ski storage
Tour/ticket assistance
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Area rugs in room
Lift
Well-lit path to entrance
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
Living plant wall
Local culture and ecosystem education
Locally owned and organised tours and activities
Smoke-free property
Vegan dining options
Vegetarian dining options
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Hypo-allergenic bedding
Bathroom
Eco-friendly toiletries
Hairdryer
Shampoo
Soap
Toilet paper
Towels
Entertainment
40-inch LCD TV
TV channels
Food and drink
Free bottled water
More
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Individually decorated
Individually furnished
LED light bulbs
Phone
Recycling
Safe
Soundproofing
Water-efficient showers only
Water-efficient toilets only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20
Special check-in instructions
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property is in a car-free zone and can be reached only by foot.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.60 per person, per night
We have included all charges provided to us by the property.
Optional extras
Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
Late check-out fee: EUR 20 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone
Altstadthotel Weisses Kreuz Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Prepare to carry your own luggage for 400 meters. This is mentioned in the small print and both the hotel and hotels.com were patently unhelpful when I complained about it. “It’s a beautiful walk from the parking”. Yeah? Why don’t you come and pick up our luggage then? Otherwise the hotel was as advertised. My 4 star review is a testament to a strong back, not to the hotel’s helpfulness
Great hotel right in the middle of the Altstadt. Spotless and modern. Had a nice balcony that we sat out on. Amazingly warm and welcoming staff. Even spoke with the owner.
We were at this same hotel 25 years ago. It was great returning here.
Beautiful old yet modern hotel right in the pedestrian area of Innsbruck. Check in was easy, even a welcome drink (beer) was offered! Room was very modern with a balcony. Modern fixtures, bed was superb. Easy walking to shops and restaurants. As with many European hotels, had to a walk a few blocks to parking.
We stayed 2 nights and noticed the first night the air conditioner didn’t work. We opened the windows but it was loud outside due to the proximity to the bars.
Bed was not comfortable, mattress felt like foam and not the good memory foam style.
The shower looked to have mold in the tile grout.
The pictures that the property share do not represent it accurately.
Truly I feel like we got one of the more run down rooms. It felt like it was in need of renovations With it being low season (October) I was not expecting to be put in the room we ended up in.
This hotel was wonderful. Located on the busy centre, it was close to every amenity. The room was spacious, with very roomy and comfortable bathroom. The staffe was beyond helpful. Breakfast had everything you need to start your day. The main reception/lounge was a lovely place to spend time. Would stay again.
You can not find better location! Next to golden roof. Comfortable room and bed. Delicious breakfast. Will stay again if back in town.
Olga
Stayed 2 nights in Sep 2024
6/10 Okay
Shana
26 Sept 2024
Liked: Cleanliness, staff & service
The hotel was remodeled a few ago from a quaint tyeolean hotel to a more modern decor. Great if you like gray with black fixtures. Will not be staying there again
A great stay made even better by the lovely staff. The cocktail bar on the top floor is lovely and the rooms spacious and comfy. The location is just perfect and right in the heart of Innsbruck
Staff were very friendly and gave us a welcome drink. Room very clean and modern. The area around the hotel is perfect. Tons of restaurants to choose from. Close to the funicular to get to the top of Innsbruck. Great stay. Loved it.