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Altstadthotel Weisses Kreuz

4.0 star property

Photo gallery for Altstadthotel Weisses Kreuz

Studio Suite (Golden Roof)
Bar (on property)
40-inch LCD TV with cable channels, TV
Basic Room (Besenkammer)
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Air conditioning

Explore the area

Map
Herzog-Friedrich-Str. 31, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪1 min walk‬
  • Golden Roof
    ‪1 min walk‬
  • Imperial Palace
    ‪3 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪19 min drive‬

Room options

View all photos for Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

Comfort Double Room (Doppelzimmer Stube)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Super Patio)

Studio Suite (Super Patio)

Studio Suite (Super Patio)

  • 39 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Room, Balcony

Double Room, Balcony

Double Room, Balcony

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Mozart)

Studio Suite (Mozart)

Studio Suite (Mozart)

  • 44 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

Studio Suite (Golden Roof)

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Basic Room (Besenkammer)

Basic Room (Besenkammer)

Basic Room (Besenkammer)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Large)

40-inch LCD TV with cable channels, TV

Double Room (Large)

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room (Patio)

Double Room (Patio)

Double Room (Patio)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room

Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Living area

Twin Room

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room (Golden Roof View)

Classic Double Room (Golden Roof View) | Living area

Classic Double Room (Golden Roof View)

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Innsbruck

A stay at Altstadthotel Weisses Kreuz places you in the heart of Innsbruck, steps from Innsbruck City Tower and Maria Theresa Street. .This hotel is 0.1 mi (0.1 km) from Rathaus Galerien Shopping Centre and 0.1 mi (0.2 km) from Innsbruck Market Hall.

What's nearby

  • Innsbruck Old Town Christmas Market - 1 min walk - 0.2 km
  • Golden Roof - 1 min walk - 0.2 km
  • Imperial Palace - 3 min walk - 0.3 km
  • Landeskrankenhaus - University Clinics Innsbruck - 13 min walk - 1.1 km
  • Seegrube Cable Car - 6 min drive - 4.4 km

Getting around

  • Innsbruck Central Station - 11 min walk
  • Innsbruck Technik Tram Stop - 19 min drive
  • Kranebitten Airport (INN) - 19 min drive

Restaurants

  • ‪MANNA Delikatessencafe - ‬2 min walk
  • ‪Café Katzung - ‬3 min walk
  • ‪Goldenes Dachl - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Cafe-Strudel Kröll Inh Mag Stephanie Cammerlander - ‬2 min walk

About this property

Altstadthotel Weisses Kreuz

Hotel in Innsbruck with a 24-hour front desk and a bar
Altstadthotel Weisses Kreuz offers 48 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 40-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary bottled water.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and ski storage. Additional amenities at this hotel include a living plant wall, tour/ticket assistance, and bicycle tour information.
Take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Blaue Brigitte - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge

Restaurants on site

  • Blaue Brigitte

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Designer stores
  • Hiking/biking trails
  • Mountain biking
  • Shopping centre
  • Ski storage

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property is in a car-free zone and can be reached only by foot.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Late check-out fee: EUR 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Weisses Kreuz
Weisses Kreuz
Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel
Altstadthotel Weisses Kreuz Innsbruck
Altstadthotel Weisses Kreuz Hotel Innsbruck
Altstadthotel Weisses Kreuz In der Fußgängerzone
Altstadthotel Weisses Kreuz in the pedestrian zone

Altstadthotel Weisses Kreuz Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 234 out of 303 reviews
Rating 8 - Good. 51 out of 303 reviews
Rating 6 - Okay. 10 out of 303 reviews
Rating 4 - Poor. 6 out of 303 reviews
Rating 2 - Terrible. 2 out of 303 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in the old town portion of Innsbruck. This hotel is right in the center of it all making it very convenient. It was quiet, adorable and very comfortable. The bar being open late was a nice touch, and I'd stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

alita, College Station

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Seriously, some of the nicest staff I have ever had in all my years of traveling. Very helpful and attentive. Rooms were immaculate. Best was as soft as a cloud. Very relaxing stay. Highly recommend this property. They have a free breakfast in some instances, and a great bar on the top floor. Strangely enough it is the same floor as the reception. Amazing stay!
Stayed 1 night in Dec 2024

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hovever, our room had only a high window with hotel staff area overlooking us. Their light was always on with blinds open so we had to keep our blinds closed. Felt like a cell. Room was too hot, no matter what we tried. Unique to this room surely. Other rooms are surely just fine.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing. Location, staff, rooms and bar are beautiful.
Stayed 2 nights in Nov 2024

10/10 Excellent

MARIA, novi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great boutique hotel in perfect location
Very impressed with the consistent, friendly and helpful service from the moment we arrived to the moment we left. The room was well designed allowing comfort and space. Really liked the vibe in the bar upstairs and was impressed with sound proofing as heard nothing in our room below. Great location. So nice to meet brigette as we checked out - what a nice touch that she was there as people we’re leaving to ask for their feedback.
Stayed 3 nights in Dec 2024

10/10 Excellent

MARIA, novi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with charm. Right in square with restaurants and Christmas market. Close to everything including a little grocery store if need be.

10/10 Excellent

Michelle L

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't wait to write this review. This hotel is AMAZING! Lovely decor, comfortable rooms, great restaurant/bar, convenient walking to everything (we were there during the Christmas Markets - highly recommend). Most of all though the STAFF was remarkable. Everyone was so very, very helpful and nice! They went above and beyond to make sure our stay was exceptional. Highly, highly recommend!
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas Markets
Lovely twin room. Super cocktail bar. In middle of lovely Christmas Market
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 2 nights in Nov 2024

10/10 Excellent

Samuela

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay at the Weisses Kreuz. Delightful staff, spacious room and best breakfast anywhere!
Stayed 2 nights in Nov 2024

8/10 Good

Yiannis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carry your luggage 400 meters
Prepare to carry your own luggage for 400 meters. This is mentioned in the small print and both the hotel and hotels.com were patently unhelpful when I complained about it. “It’s a beautiful walk from the parking”. Yeah? Why don’t you come and pick up our luggage then? Otherwise the hotel was as advertised. My 4 star review is a testament to a strong back, not to the hotel’s helpfulness
Stayed 1 night in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wunderbar
Great hotel right in the middle of the Altstadt. Spotless and modern. Had a nice balcony that we sat out on. Amazingly warm and welcoming staff. Even spoke with the owner. We were at this same hotel 25 years ago. It was great returning here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Michael, Miller Place

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were small breakfast was excellent !
Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Innsbruck
Thoroughly enjoyed our visit. The staff was extremely friendly and the hotel was very nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful old yet modern hotel right in the pedestrian area of Innsbruck. Check in was easy, even a welcome drink (beer) was offered! Room was very modern with a balcony. Modern fixtures, bed was superb. Easy walking to shops and restaurants. As with many European hotels, had to a walk a few blocks to parking.
Stayed 1 night in Sep 2024

8/10 Good

Jill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy room, walkable to all major city attractions.
Stayed 4 nights in Oct 2024

6/10 Okay

Eli

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful wonderful!
Beautiful recently redone boutique Hotel. Very friendly English speaking staff. Delicious morning buffet.
Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.
Stayed 2 nights in Oct 2024

4/10 Poor

Frederick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed 2 nights and noticed the first night the air conditioner didn’t work. We opened the windows but it was loud outside due to the proximity to the bars. Bed was not comfortable, mattress felt like foam and not the good memory foam style. The shower looked to have mold in the tile grout. The pictures that the property share do not represent it accurately. Truly I feel like we got one of the more run down rooms. It felt like it was in need of renovations With it being low season (October) I was not expecting to be put in the room we ended up in.
Stayed 2 nights in Oct 2024