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Best Western Ipswich Hotel & Spa

4.0 star property

Photo gallery for Best Western Ipswich Hotel & Spa

Exterior
Reception
Superior Room, 1 Double Bed, Non Smoking
Bar (on property)
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Old London Road, Copdock, Ipswich, England, IP8 3JD
  • Jimmy's Farm
    ‪8 min drive‬
  • Portman Road
    ‪8 min drive‬
  • Ipswich Waterfront
    ‪11 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Non Smoking

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed, Non Smoking (Shower Only)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Single Bed, Non Smoking, Garden View (Shower Only)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, 1 Double Bed, Non Smoking (Bunk beds)

Select Comfort beds, desk, iron/ironing board, free WiFi

Family Room, 1 Double Bed, Non Smoking (Bunk beds)

  • 25 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds, Accessible, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, Multiple Beds, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Select Comfort beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Ipswich

Located in Ipswich, Best Western Ipswich Hotel & Spa is connected to the convention center, a 4-minute drive from Chantry Park and 6 minutes from Suffolk Leisure Park. .This hotel is 14.5 mi (23.4 km) from University of Essex and 4.4 mi (7.1 km) from New Wolsey Theatre.

What's nearby

  • Chantry Park - 4 min drive - 4.1 km
  • Jimmy's Farm - 8 min drive - 10.0 km
  • Portman Road - 8 min drive - 7.2 km
  • Ipswich Regent Theatre - 10 min drive - 8.5 km
  • Ipswich Waterfront - 11 min drive - 9.3 km

Getting around

  • Ipswich (IPW-Ipswich Train Station) - 8 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪Capel Village Bar - ‬4 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪The Beagle - ‬4 min drive

About this property

Best Western Ipswich Hotel & Spa

Victorian hotel with free parking connected to the convention center in Ipswich
Best Western Ipswich Hotel & Spa offers 76 accommodations with coffee/tea makers and hair dryers. Beds feature Select Comfort mattresses. 21-inch LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 76 guestrooms featuring LCD televisions. Your room comes with a Select Comfort bed. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this Victorian hotel include wedding services and a banquet hall.
Enjoy British cuisine at Wolsey Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 9:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Wolsey Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), English, Romanian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Wolsey Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Cameo Copdock
Cameo Copdock Ipswich
Cameo Hotel
Best Western Ipswich
Cameo Hotel Copdock Ipswich
Copdock
Copdock Cameo Hotel
Copdock Hotel
Hotel Copdock
Cameo Hotel Copdock Ipswich, Suffolk
Elizabeth Copdock Hotel
Best Ipswich & Spa Ipswich
Best Western Ipswich Hotel
Best Western Ipswich Hotel & Spa Hotel
Best Western Ipswich Hotel & Spa Ipswich
Best Western Ipswich Hotel & Spa Hotel Ipswich

Best Western Ipswich Hotel & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 155 out of 654 reviews
Rating 8 - Good. 249 out of 654 reviews
Rating 6 - Okay. 151 out of 654 reviews
Rating 4 - Poor. 69 out of 654 reviews
Rating 2 - Terrible. 30 out of 654 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ibrahim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TAYEED, Lichfield

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location just outside Ipswich. Reasonably priced too
Stayed 1 night in Jan 2025

8/10 Good

JACK

Travelled with family
Liked: Cleanliness, staff & service
chilly around the bar and restaurant during the evening
Stayed 1 night in Jan 2025

8/10 Good

Clare

Business traveller
Liked: Cleanliness, room comfort

Improving hotel

A basic no frills stay while work is carried out to update the hotel. Score reflects need to modernise rooms and lack of staff presence. This does exactly what you need though for a good price.
Stayed 1 night in Jan 2025

6/10 Okay

Kate

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Mark

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Hotels are supposed to offer hospitality,

The check in was the start of the experience, self check in was far from a good start. Its bad enough self service in a supermarket, this is a hotel. The room was clean and recently refurbished to a good standard. I went down for dinner, and staff wise it seemed like the mary celeste. Eventually i was served, the drinks for a hotel were reasonably priced and tasted good. The food menu is limited and far from what I expect from a hotel restaurant, but it did suffice. Unfortunately my evening dragged out to around midnight due to the people in the next room being less than considerate. But the noise did eventually subdue. The breakfast in the morning was buffet style and to be fair it was good. I stayed here a couple of years ago and returned because it had been good. I seriously doubt if I'll be returning anytime soon. It was a very mixed experience unfortunately the bad out weights the good
Stayed 1 night in Jan 2025

10/10 Excellent

Shafi

Stayed 1 night in Jan 2025

10/10 Excellent

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities
Pretty much perfection for an overnight stay. Easy check in with a wonderful executive room which provided more than enough space to do some admin work. The lady on reception opened up the gym area for me to work out and the staff could not be nicer. To get cleaned up, there was an amazing power shower. The large comfy bed afforded a great night's sleep and this was compounded by a fantastic breakfast, made to order, which arrived in double quick time but everything was cooked perfectly and got the day off to the best start. They also provide free EV charging for hotel guests.
Stayed 1 night in Jan 2025

4/10 Poor

Greg

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor advert for Suffolk

we looked forward to our overnight stay at Best Western to meet up with an old friend, unfortunately it was a big let down. The room was reasonable but the bathroom had the bath panel hanging off and not sealed at all and a cobweb covered the air vent. I would like to think it was only our room but the same complaint was found in our friends room. Having stayed in Best Western hotels all over the world this has to be the worst we have seen. Full marks to the staff who tried there best with the limited number they had
Stayed 1 night in Dec 2024

6/10 Okay

Adrian

Stayed 1 night in Nov 2024

10/10 Excellent

Sanjay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good will stay again.
Stayed 1 night in Dec 2024

6/10 Okay

Danielle

Disappointed

Was disappointed as I booked this hotel due to it stating that there was a pool/ spa area, as needed some relaxation. After booking I received an email confirmation from the hotel for which it stated the “pool was not open”. Due to booking day before i was then unable to cancel my reservation and book an alternative hotel that did have these facilities. On arrival I went to my room which i had booked a superior room to find the carpet in a bad condition and also due to being a non smoking hotel there was a filter wrapper left behind/ poking out from bedside cabinet.
Stayed 1 night in Dec 2024

8/10 Good

M

Stayed 1 night in Dec 2024

8/10 Good

Jocelyn

Stayed 2 nights in Dec 2024

6/10 Okay

PAUL

Travelled with family
Disliked: Room comfort

Bad Best western hotel Ipswich

Superior room booked but it was far from it, paint over spray on door handles, hinges, skirting boards, but the worst of all was the room was COLD, asked receptionist if the heating can be looked at she said ‘it comes on at 6pm’ it was already on in the room just a lack of heat coming out of the radiator. Breakfast was nice although only just warm , but staff in the room were RUDE & unwelcoming. Will I revisit the hotel again? I THINK NOT!
Stayed 1 night in Dec 2024

8/10 Good

Richard

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant weekend stay

Overall a pleasant experience. Staff were super helpful, particularly Lyn who looked after us during both mornings for breakfast. Check in was very easy and efficient, loved that it’s self service. Rooms are a little dated but was clean and spacious. We booked a double room and a family room and both rooms were equally pleasant.
Stayed 2 nights in Dec 2024

8/10 Good

Marion

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

2/10 Terrible

Mohammed

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
The heating was off the whole time. It was freezing
Stayed 1 night in Dec 2024

8/10 Good

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 stars!, they must have paid for them, 1 star

A spa hotel with no spa / pool.....not as advertised on hotels.com. But a note on the door saying it'll be really nice in the future! after you've booked and paid. also nothing in the area, you'll need to drive to go anywhere. really run down hotel, not a 4 star.. its a 2 at best and i had the executive room! the whole place smells funky and a bit sticky...
Stayed 3 nights in Nov 2024

6/10 Okay

michelle

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The communal areas of the hotel were sad and lacked ambience. There were several areas that had rain dripping into buckets.
Stayed 1 night in Nov 2024

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was rather quiet and under-used but as there was substantial renovation going on with the gym and spa/pool facilities this was understandable. The hotel staff were among the friendliest I've come across in a long time, nothing was too much for them in making our stay comfortable and enjoyable. My wife and I were seriously impressed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Steven M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommended

I really like this hotel and will continue to go back. It has everything I could want. The staff are friendly and professional. The rooms are clean and spacious and the hotel itself is in a very quiet location. Above all, its one of the least expensive hotels in the area.
Stayed 1 night in Nov 2024

4/10 Poor

David

Business traveller
Disliked: Property conditions & facilities

Very disappointing

On what is likely to have been the coldest night of the winter to date, very annoying to find the heating was not working, and although a small heater was provided it was pretty ineffective, plus the duvet I don't think was a winter tog - the swimming pool was not an option either as that was closed - the food was ok though!
Stayed 1 night in Nov 2024

2/10 Terrible

Lee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Rude staff, dated hotel and uncomfortable and cold room.
Stayed 1 night in Nov 2024