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Mercure Istanbul Bomonti

5.0 star property

Photo gallery for Mercure Istanbul Bomonti

Standard Double Room, 1 Double Bed, City View
2 bars/lounges, lobby lounge
Superior Twin Room, Multiple Beds
Interior
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym
  • Room service

Explore the area

Map
A: Ergenekon, Cad.No:62/A Bomonti, Istanbul, Istanbul, 34377
  • Istanbul Congress Center
    ‪17 min walk‬
  • Trump Towers Istanbul
    ‪3 min drive‬
  • Istanbul Cevahir Shopping and Entertainment Centre
    ‪4 min drive‬
  • Istanbul (IST)
    ‪41 min drive‬

Room options

Family Suite, City View

  • Sleeps 6
  • 2 Double Beds

View all photos for Deluxe Twin Room, Multiple Beds, City View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Multiple Beds, City View

  • 43 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Twin Room, Multiple Beds, View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Superior Twin Room, Multiple Beds, View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

Standard Double Room, 1 Double Bed, City View

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, Multiple Beds, City View (Family)

View from room

Deluxe Suite, Multiple Beds, City View (Family)

  • 90 sq m
  • City view
  • Sleeps 6
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room, 2 Double Beds, Connecting Rooms, City View

Hypo-allergenic bedding, minibar, in-room safe, soundproofing

Family Room, 2 Double Beds, Connecting Rooms, City View

  • 65 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

Executive Suite, 1 Double Bed, City View

  • Sleeps 4
  • 1 Double Bed

Similar properties

View from room

Divan Istanbul City

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
3.9 out of 5, Good, (1004)
The price is AU$156
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Divan Istanbul City

About the area

Istanbul

A stay at Mercure Istanbul Bomonti places you in the heart of Istanbul, a 4-minute drive from Taksim Square and 7 minutes from Süleymaniye Mosque. .This luxury hotel is 4.2 mi (6.8 km) from Grand Bazaar and 4.3 mi (6.9 km) from Topkapi Palace.

What's nearby

  • Taksim Square - 4 min drive
  • Grand Bazaar - 8 min drive
  • Topkapi Palace - 8 min drive
  • Blue Mosque - 9 min drive
  • Hagia Sophia - 11 min drive

Getting around

  • Mecidiyekoy Station - 3 min drive
  • Osmanbey Station - 9 min walk
  • Istanbul Airport (IST) - 41 min drive

Restaurants

  • ‪Çukur Ciğerci - ‬1 min walk
  • ‪Kebap Sepeti - ‬2 min walk
  • ‪Çakırca Börek - ‬1 min walk
  • ‪Konyalım Yemek Lokantası - ‬1 min walk
  • ‪Kolcuoğlu Bomonti - ‬3 min walk

About this property

Mercure Istanbul Bomonti

Luxury Istanbul hotel in Şişli with 2 restaurants
Mercure Istanbul Bomonti offers 203 accommodations, which are accessible via exterior corridors and feature minibars and safes. 40-inch LCD televisions come with satellite channels.

Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers. This Istanbul hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 203 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Istanbul? This hotel has facilities measuring 3477 square feet (323 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #2 - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Onsite venue #3 - This lobby lounge specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English, Farsi, French, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (EUR 8 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:30 AM: EUR 25 per person
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3477 square feet)

Outdoors

  • Garden
  • Pool sunloungers
  • Rooftop terrace
  • Vegetable garden

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Lift
  • Step-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Airport shuttle fee: EUR 65 per vehicle (one-way)
  • Covered self parking fee: EUR 8 per night (in/out privileges)
  • Covered extended parking fee: EUR 8 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 14626

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Imperial Hotel Bomonti Istanbul
Mercure Istanbul Bomonti Hotel
Imperial Bomonti Istanbul
Imperial Bomonti
Mercure Bomonti Hotel
Mercure Bomonti
Imperial Hotel Bomonti
Mercure Istanbul Bomonti Opening August 2016
Mercure Istanbul Bomonti Hotel
Mercure Istanbul Bomonti Istanbul
Mercure Istanbul Bomonti Hotel Istanbul

Mercure Istanbul Bomonti Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 64 reviews
Rating 8 - Good. 17 out of 64 reviews
Rating 6 - Okay. 2 out of 64 reviews
Rating 4 - Poor. 6 out of 64 reviews
Rating 2 - Terrible. 13 out of 64 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place, would definitely recommend. 10/10 the staff truly made it special. From the warm welcome at check-in to the attentive service throughout, they went out of their way to ensure I had a great experience. Especially the Egyptian staff who helped us and talked Arabic with us. They were always helpful, friendly, and professional. I highly recommend this hotel and look forward to returning!
Stayed 8 nights in Oct 2024

2/10 Terrible

Nigar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this “5-star hotel” was extremely disappointing, with service, cleanliness, and amenities resembling a 1- or 2-star experience. Despite confirming an early check-in due to our morning arrival, we were charged €300 for room access upon arrival, only gaining entry after disputing the charge. The family room, though spacious, had major issues: insufficient beds, broken heating, and poorly sealed windows allowing cold drafts and street noise. Requests for extra blankets took nearly two hours to fulfill, and maintenance staff could not fix the cold, forcing us to sleep under multiple blankets. Cleanliness was lacking, with food stains, dust, chipped paint, and torn blankets. The bathroom had black mold, a sewage smell, an unsteady toilet, and remnants from previous guests, including toenails in the shower. Staff dismissed our complaints, attributing the poor state to it being a “family room.” The pool area, a main reason for our stay, was equally neglected. The water was frigid (around 19°C), and hazards like broken tiles, a loose ladder, and a floating light posed safety risks. Staff disregarded these concerns, insisting the hotel met “5-star standards.” Overall, poor conditions, dismissive staff, and lack of solutions left us thoroughly disappointed. A refund feels justified, as this hotel did not meet even basic expectations. We would not recommend it to anyone.
Stayed 5 nights in Oct 2024

4/10 Poor

Sulaiman, Delaware

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is listed as a 5-star on Expedia, but it barely qualifies as a 2-star. The furniture is old, the mattress is hard, and the location is difficult to access due to heavy traffic. There are many other hotels in the area that offer better quality and hospitality. I do not recommend this hotel to anyone.
Stayed 4 nights in Oct 2024

10/10 Excellent

Azeela

Liked: Staff & service, room comfort
A little aged but good rooms size wise. Location beats everything. Best location. Rooms are quite and sound proof.
Stayed 4 nights in Oct 2024

2/10 Terrible

Sajjad

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Experience
I had a disastrous experience at the hotel. The receptionist on the night shift was rude and impolite. The toilets were dirty and smelled unpleasant, and there was a severe issue with the drainage lines. I found dirty socks and tissues beneath my bed. Despite paying for breakfast, it was never offered. When I complained to Hotels.com, the property did not even answer their representative's calls. My trust in Mercure is completely gone. It was a very horrible experience.
Stayed 4 nights in Oct 2024

8/10 Good

noor

Stayed 11 nights in Mar 2024

2/10 Terrible

MUNKH-ULZII

Travelled with family, Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Very poor run hotel. Pictures are not real
Stayed 6 nights in Dec 2023

4/10 Poor

Eman

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good hotel before few years was hotel better
I didn't like the hotel at all. It does not deserve to be a 5-star hotel. The bed was old and my back hurt in the morning. I told the workers there, but nothing changed, and it was not clean 4 years ago. The hotel was wonderful, better and clean, and there was a Turkish girl working at the reception. She was rude and not polite. She did not smile and she wasent smile and did not receive customers with a smile in the morning like the Turks pepole in general do not smile. I did not like this behaviour I left the Mercure Hotel before my scheduled departure time and booked a new reservation in another five-star hotel, and I went to the St. Regis Hotel in Nisantasi, and there is much better service and excellent. The staff at St. Regis are very helpful, polite and kind you can check that I been at st.regis hotel I enjoy my stay there ... thanks ! e.ziad
Stayed 3 nights in Oct 2023

10/10 Excellent

Saleh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Saria

Stayed 1 night in Jun 2023

2/10 Terrible

Dmytro

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
It was reasonably priced, however it is definitely the worst Mercure hotel I've been to and nowhere near the 5 stars it claims to be
Stayed 1 night in May 2023

8/10 Good

ÖZKAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mercure istanbul bomonti seyehat
Otel ailece konaklama açısından uygun bir otel, fiyat performans açısından tercih edilebilir, temizlik iyi, restoranı kullanmadığımız için görüş belirtemiyorum.
Stayed 1 night in Sep 2024

10/10 Excellent

Silvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena relación calidad/precio
El hotel está muy bien y la relación calidad/precio es buena. La zona donde está es un poco fea, aunque están trabajando para mejorarla.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

cihan

Liked: Cleanliness, staff & service, property conditions & facilities
F
Stayed 4 nights in Nov 2024

2/10 Terrible

Serkan

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I order a room with balcony But didnt have balcony when i arrived i was upset
Stayed 2 nights in Oct 2024

10/10 Excellent

Sevik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel, belebte Umgebung & sehr guter Service, vor allem die Zimmerreinigung Fatma
Stayed 5 nights in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, property conditions & facilities
Es hat uns sehr gut gefallen, zimmer war sehr schön
Stayed 4 nights in Oct 2024

2/10 Terrible

ÖMER

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Berati

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

4/10 Poor

irde

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Macide

Stayed 1 night in Jul 2024

8/10 Good

Devrim

Travelled with family
Liked: Property conditions & facilities
Stayed 4 nights in Jul 2024