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The Grand Hotel Eastbourne

5.0 star property

Photo gallery for The Grand Hotel Eastbourne

Terrace/patio
Indoor pool, seasonal outdoor pool, pool loungers
Garden
Lobby lounge
Sports facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Gym
  • Room service

Explore the area

Map
King Edwards Parade, Eastbourne, England, BN21 4EQ
  • Western Lawns
    ‪1 min walk‬
  • Eastbourne Beach
    ‪1 min walk‬
  • Congress Theatre
    ‪5 min walk‬
  • Shoreham-By-Sea (ESH-Shoreham)
    ‪61 min drive‬

Room options

View all photos for Classic Superior Room

Premium bedding, in-room safe, individually decorated, desk

Classic Superior Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Classic Room

Classic Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room

Premium bedding, in-room safe, individually decorated, desk

Classic Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room

Executive Room

Executive Room

  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Side Sea View

Junior Suite Side Sea View

Junior Suite Side Sea View

  • 40 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Penthouse (Penthouse)

Penthouse (Penthouse)

Penthouse (Penthouse)

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • 81 sq m
  • Sleeps 5
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • 58 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Inland Room

Superior Inland Room

Superior Inland Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Eastbourne

With a stay at The Grand Hotel Eastbourne in Eastbourne, you'll be on the beach, within a 10-minute drive of South Downs National Park and Western Lawns. .This beach hotel is 0.1 mi (0.1 km) from Eastbourne Beach and 0.3 mi (0.4 km) from Congress Theatre.

What's nearby

  • Eastbourne Beach - 1 min walk
  • Congress Theatre - 5 min walk
  • Devonshire Park Lawn Tennis Club - 7 min walk
  • Eastbourne Pier - 13 min walk
  • Beachy Head - 6 min drive

Getting around

  • Eastbourne Station - 15 min walk
  • Gatwick Airport (LGW) - 74 min drive

Restaurants

  • ‪Cornfield Garage - ‬12 min walk
  • ‪Dem Shish - ‬11 min walk
  • ‪Bistrot Pierre - ‬3 min walk
  • ‪PizzaExpress - ‬12 min walk
  • ‪Pomodoro E Mozzarella - ‬10 min walk

About this property

The Grand Hotel Eastbourne

Luxury hotel on the beach, with indoor pool
The Grand Hotel Eastbourne offers 152 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and hair dryers.

This Eastbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

An indoor pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Health Club has 8 treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 152 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. This Victorian hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite at Mirabelle Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Mirabelle Restaurant - This fine-dining restaurant serves lunch and dinner. Reservations are required.
Garden Grill - This restaurant serves breakfast and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • English breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 24 for adults and GBP 12 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Mirabelle Restaurant
  • Garden Grill

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Seasonal outdoor pool
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individually decorated
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Pets are not permitted in the common areas of the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children aged 0-16 when booking dinner on a dinner, bed and breakfast rate. Breakfast is included for all guests who book this rate.

We should mention

The seasonal pool will be open from April 01 to November 03
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Eastbourne Grand Hotel
Grand Eastbourne
Grand Hotel Eastbourne
The Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel
The Grand Hotel Eastbourne Eastbourne
The Grand Hotel Eastbourne Hotel Eastbourne

The Grand Hotel Eastbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1001 reviews
Rating 8 - Good. 261 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

RICHARD

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas p gower

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Hotel weekend
Very enjoyable weekend. Staff are very efficient. First class facilities. Highly recommended
Stayed 2 nights in Oct 2024

4/10 Poor

Leo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got everything wrong in the resteraunt that could go wrong on my wifes special birthday treat. Breakfast was cold on cold plates and servicd charge is discretionary not mandatory
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Alexa

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic 5-star stay at this property. We all loved the building, the views, the staff were amazing. The food was excellent too. Highly recommend a stay here. The beds are also extremely comfortable and you will get a good night's sleep.
Stayed 1 night in Sep 2024

10/10 Excellent

Pavlo

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 2 nights in Sep 2024

10/10 Excellent

Verity

Stayed 1 night in Sep 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, Expedia for the Booking. The only reason we regret is that we lost 2 to 3 days because we booked through Expedia, but I guess that can’t be help.
Stayed 10 nights in Sep 2024

10/10 Excellent

Dawn

Comfortable & quiet. Staff friendly & helpful, in particular Kean in the bar who was simply lovely chatting with us
Stayed 1 night in Sep 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Y

Stayed 6 nights in Sep 2024

10/10 Excellent

Jim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A first class stay with staff who care
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding in Eastbourne. The staff were amazing and they were always more than happy to make our stay extra special. We thoroughly enjoyed our time down by the coast, thank you!
Stayed 6 nights in Aug 2024

4/10 Poor

Luke

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Dated, damp and overpriced. This property does not align with other hotels that advertise themselves as ‘five stars’. Moderate your expectations before you stay.
Stayed 1 night in Sep 2024

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel. Exquisite service
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Good font desk staff to help me checked in, it was very smooth.
Stayed 1 night in Sep 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel in a great location. Very impressive imposing building. Loved the outdoor swimming pool and the spa. Live music and singer in the evenings was a bonus! Doesn’t quite meet 5 stars for me though, perhaps 4 star more appropriate. Had to chase up for bath towels. One tiny bar of soap between the two of us for 4 days,cleaner left duster in our room, had to chase up toast at breakfast etc. Upon arrival we were allocated what must be one of their worst rooms - very small overlooking roof! Asked to change room and was allocated a better one quite promptly. Inside the hotel needs a refresh. It got very warm and stuffy in dining room and in bedrooms which don’t have a balcony.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

John, Hither Green

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Bed was incredibly bad. Water pressure was bad. When I told the receptionist I was treated like an inconvenience. Avoid.
Stayed 1 night in Aug 2024