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Four Seasons Hotel The Westcliff, Johannesburg

5.0 star property

Photo gallery for Four Seasons Hotel The Westcliff, Johannesburg

Couples treatment room(s), sauna, steam room, body treatments
2 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior
Fountain

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
67 Jan Smuts Avenue, Randburg, Gauteng, 2193
  • Johannesburg Zoo
    ‪6 min walk‬
  • Rosebank Mall
    ‪5 min drive‬
  • Melrose Arch Shopping Centre
    ‪7 min drive‬
  • Johannesburg (JNB-O.R. Tambo Intl.)
    ‪31 min drive‬

Room options

View all photos for Garden View Premier Room

Garden View Premier Room | Garden

Garden View Premier Room

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic View One Bedroom Suite

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View One Bedroom Suite

  • 61 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Garden View Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

Garden View Deluxe Room, 2 Single Beds

  • 38 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Panoramic View Deluxe Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View Deluxe Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Dining room

Presidential Suite, 2 Bedrooms

  • 155 sq m
  • City view
  • Sleeps 6
  • 3 King Beds

View all photos for Panoramic View Premier Room

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Panoramic View Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Garden

Family Room, 2 Bedrooms

  • 79 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Johannesburg

With a stay at Four Seasons Hotel The Westcliff, Johannesburg in Johannesburg (Randburg), you'll be a 1-minute drive from Johannesburg Zoo and 5 minutes from Rosebank Mall. .This family-friendly hotel is 4.7 mi (7.5 km) from Melrose Arch Shopping Centre and 5.2 mi (8.4 km) from Sandton City Mall.

What's nearby

  • Johannesburg Zoo - 6 min walk - 0.6 km
  • Rosebank Mall - 5 min drive - 4.0 km
  • Melrose Arch Shopping Centre - 7 min drive - 7.6 km
  • Sandton City Mall - 10 min drive - 8.4 km
  • Nelson Mandela Square - 10 min drive - 8.8 km

Getting around

  • Rosebank Station - 11 min drive
  • Johannesburg Park Station - 15 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Mike's Kitchen - ‬2 min drive
  • ‪The Perfect Cup - ‬17 min walk
  • ‪Nando's - ‬3 min drive
  • ‪Deutsche Schule Cafe - ‬5 min drive
  • ‪My Bread & Butter - ‬19 min walk

About this property

Four Seasons Hotel The Westcliff, Johannesburg

Luxury hotel with 2 restaurants and 2 outdoor pools
Four Seasons Hotel The Westcliff, Johannesburg offers 80 accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 80 guestrooms featuring minibars and espresso makers. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite at Flames Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Johannesburg? This hotel has 15672 square feet (1456 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 11:30 AM.
Flames Restaurant - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Apres Spa - Overlooking the garden, this restaurant serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Four Seasons Hotel The Westcliff, Johannesburg is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Afrikaans, Arabic, English, French, German, Hindi, Malay, Portuguese, Swahili, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • On-site parking options include a garage
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6 AM–11:30 AM: ZAR 550 per person
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Flames Restaurant
  • Apres Spa

Things to do

  • 24-hour fitness centre
  • 2 outdoor pools
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's toys
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (15672 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchairs available on site

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 44 lbs per pet
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately ZAR 550 per person
  • Airport shuttle fee: ZAR 1700 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Lead with Care (Four Seasons)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Four Seasons Hotel Westcliff
Four Seasons Hotel Westcliff Johannesburg
Four Seasons Westcliff
Four Seasons Westcliff Johannesburg
Four Seasons Hotel The Westcliff Johannesburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel
Four Seasons Hotel The Westcliff, Johannesburg Randburg
Four Seasons Hotel The Westcliff, Johannesburg Hotel Randburg

Four Seasons Hotel The Westcliff, Johannesburg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 273 out of 344 reviews
Rating 8 - Good. 54 out of 344 reviews
Rating 6 - Okay. 9 out of 344 reviews
Rating 4 - Poor. 4 out of 344 reviews
Rating 2 - Terrible. 4 out of 344 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the minute we arrived we knew this hotel was spectacular. The staff could not have been nicer. They went above and beyond for us, even providing spring water because mineral water was too harsh for us. Our room was beautiful. The cleanliness was top notch. The wait staff, especially Anesu, who also recommended great shopping, and Thembi. We will definitely return
Stayed 3 nights in Dec 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly. They made my African experience very comfortable and very special.
Stayed 4 nights in Oct 2024

10/10 Excellent

Clark Q

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great as usual!
We had a lovely stay at the Four Seasons Hotel Westcliff. It’s great coming back here and we appreciated the upgrade.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels in Johannesburg. Staff were extremely helpful and very courteous. Food was very good and breakfast was amazing. Views of the city from the hotel are amazing. Definitely recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely lives up to the Four Seasons reputation but with South African flair. Super friendly and helpful staff and you get a feeling of peace and quiet with its unusual layout. Fully recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Eduardo, Chesterfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and friendly staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Loris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Stayed 1 night in May 2024

8/10 Good

Xing

Stayed 3 nights in May 2024

10/10 Excellent

Leverne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning hotel, exceptional food and amazing service. The staff are amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Ashleigh

Stayed 1 night in Mar 2024

10/10 Excellent

Donatas

Stayed 2 nights in Mar 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unbelievable . A symphony of perfection .
Stayed 1 night in Feb 2024

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing service, staff can’t do enough for you. Really has a fantastic time.
Stayed 1 night in Jan 2024

6/10 Okay

Philip

Liked: Cleanliness
The property is falling apart and the food is gross.
Stayed 2 nights in Jan 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaze balls
Had a wonderful trip. Amazing stuff, great accommodation with views and wonderful pool. Booked through hotels.com as the garden room I wanted “was not available for a family of 3” on the hotels website but it has ample space and definitely no issue. The welcome cupcakes and pastries were absolute deliciousness. The fruit basket was a great idea. However the plum had rot on it so maybe a pre check on checking in? I look forward to our return visit
Stayed 1 night in Jan 2024

10/10 Excellent

Clyde

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely, staff were lovely, area was lovely and the buffet breakfast was extraordinary. Highly recommend.
Stayed 3 nights in Dec 2023

2/10 Terrible

Wayne

Stayed 3 nights in Dec 2023