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Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Lobby
Outdoor pool, pool umbrellas
Terrace/patio
LCD TV
Property amenity

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Breakfast available
  • Parking available

Explore the area

Map
22 Whitely Street, Johannesburg, Gauteng, 2076
  • Melrose Arch Shopping Centre
    4 min walk
  • Wanderers Stadium
    16 min walk
  • The Wanderers Golf Club
    2 min drive
  • Johannesburg (JNB-O.R. Tambo Intl.)
    31 min drive

Room options

View all photos for Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

Room, 1 Single Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Guest Room,1 King Bed ,Non-smoking

Minibar, in-room safe, desk, laptop workspace

Guest Room,1 King Bed ,Non-smoking

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 43.0 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | View from property

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

African Pride Melrose Arch Hotel, Autograph Collection

Pool
Free WiFi
Air conditioning
Gym
4.6 out of 5, Wonderful, (390)
The price is AU$303
for 1 night
includes taxes & fees
14 Jan - 15 Jan
African Pride Melrose Arch Hotel, Autograph Collection

About the area

Johannesburg

Located in Johannesburg (Birnam), Protea Hotel Fire & Ice by Marriott JHB Melrose Arch is a 4-minute walk from Melrose Arch Shopping Centre and 7 minutes by foot from James and Ethel Grey Park. .This family-friendly hotel is 0.8 mi (1.3 km) from Wanderers Stadium and 1.1 mi (1.7 km) from The Wanderers Golf Club.

What's nearby

  • Melrose Arch Shopping Centre - 4 min walk
  • Wanderers Stadium - 16 min walk
  • Rosebank Mall - 5 min drive
  • Nelson Mandela Square - 6 min drive
  • Sandton City Mall - 6 min drive

Getting around

  • Rosebank Station - 8 min drive
  • Johannesburg Sandton Station - 12 min drive
  • O.R. Tambo Intl. Airport (JNB) - 31 min drive

Restaurants

  • ‪Istanbul Kebab - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Grillhouse - ‬3 min walk
  • ‪Mr. George - ‬5 min walk
  • ‪Mezepoli - Melrose Arch - ‬3 min walk

About this property

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch

Family-friendly hotel with a full-service spa connected to a shopping center in Johannesburg
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Johannesburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Camelot Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: ZAR 215-215 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Designer shops
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • High chair
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 800
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 725
  • Low-height plug sockets in bathroom
  • Sign language-capable staff
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1065
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Double-glazed windows
  • Fireplace in reception
  • No plastic coffee stirrers
  • Romance packages available
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 215 to 215 per person
  • Airport shuttle fee: ZAR 760 per vehicle (one way)
  • Self parking fee: ZAR 65 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch Johannesburg
Protea Fire Ice Melrose Arch
Protea Hotel Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Hotel Fire Ice Marriott JHB Melrose Arch
Protea Fire Ice Marriott JHB Melrose Arch Johannesburg
Protea Fire Ice Marriott JHB Melrose Arch
Protea Hotel Fire Ice by Marriott Johannesburg Melrose Arch
Protea Hotel Fire Ice by Marriott JHB Melrose Arch
Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Hotel

Protea Hotel Fire & Ice by Marriott JHB Melrose Arch Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 179 out of 369 reviews" "
Rating 8 - Good. 132 out of 369 reviews" "
Rating 6 - Okay. 28 out of 369 reviews" "
Rating 4 - Poor. 18 out of 369 reviews" "
Rating 2 - Terrible. 12 out of 369 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carolina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

EM

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ivan, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a safe and accessible location within Melrose Arch. The retro decor takes a while to get used to but don’t let that put you off. The rooms are comfortable and the breakfast’s spectacular. The best part of the hotel is the people. From the front desk to the restaurant to the laundry facilities, everyone is incredibly friendly and efficient. I have stayed here multiple times with my family and alone, and will keep on coming back. Very good value for money.
Stayed 4 nights in Aug 2024

10/10 Excellent

AIREDALE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am coming back here next time
The stay was great. Staffs were so friendly in reception and hosting.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

renee

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael, Santa Barbara

Stayed 3 nights in Jun 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Best a place in Joe Berg
Stayed 1 night in May 2024

10/10 Excellent

Nicholas

Stayed 4 nights in Apr 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is excellent with multiple restaurants and the mall in walkable distance. The hotel is across from the Marriott. Hotel restaurant menu is limited, not so much of fruits or yogurts option.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying in this unique and conveniently located hotel when I visit Johannesburg.
Stayed 3 nights in Jan 2024

10/10 Excellent

Helen

Stayed 1 night in Jan 2024

10/10 Excellent

vered

Stayed 6 nights in Dec 2023

8/10 Good

david

Stayed 1 night in Dec 2023

10/10 Excellent

alison

Travelled with partner
Staff were very friendly and helpful. Hotel had everything we needed.
Stayed 4 nights in Nov 2023

10/10 Excellent

Miguel

Stayed 3 nights in Nov 2023

10/10 Excellent

MsLaprea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent staff. Could use some minor repairs to the rooms (small cracks in sink) but it is a comfortable convenience stay.
Stayed 3 nights in Nov 2023

8/10 Good

Carla

Liked: Cleanliness, staff & service
Guest rooms, pool area and location are great! The lobby needs a complete refurbishment. The lobby is uninviting, dark, unwelcoming and old. It is the only reason why I did not rate it five stars.
Stayed 2 nights in Nov 2023

10/10 Excellent

Donnay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing. The staff we’re very friendly and helpful always
Stayed 11 nights in Oct 2023

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

John-Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed Our Stay
The hotel itself was very good, clean and bright. Staff was friendly and helpful.
Stayed 2 nights in Jul 2023