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Hotel Ciputra Semarang managed by Swiss-Belhotel International

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciputra Semarang managed by Swiss-Belhotel International

Lobby
Outdoor pool
Executive lounge
Presidential Suite | Living area
Lounge

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
Jalan Simpang Lima, Semarang, Central Java, 50134
  • Ciputra Mall Semarang
    1 min walk
  • Simpang Lima Park
    1 min walk
  • Indonesia Kaya Park
    12 min walk
  • Semarang (SRG-Ahmad Yani Intl.)
    23 min drive

Room options

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 104 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Queen

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Queen

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Deluxe Twin

Premium bedding, minibar, in-room safe, desk

Grand Deluxe Twin

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Bedroom, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 Bedroom, City View

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 51 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, desk

Deluxe Queen Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, City View

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Express Semarang Simpang Lima, an IHG Hotel
Breakfast included
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (121)
The price is AU$56
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Holiday Inn Express Semarang Simpang Lima, an IHG Hotel

About the area

Semarang

A stay at Hotel Ciputra Semarang managed by Swiss-Belhotel International places you in the heart of Semarang, steps from Ciputra Mall Semarang and Simpang Lima Park. .This spa hotel is 1 mi (1.6 km) from Indonesia Kaya Park and 1.5 mi (2.4 km) from Gereja Santa Perawan Maria Ratu Rosario Suci Randusari - Katedral.

What's nearby

  • Ciputra Mall Semarang - 1 min walk - 0.1 km
  • Simpang Lima Park - 1 min walk - 0.1 km
  • DP Mall Semarang - 19 min walk - 1.7 km
  • Lawang Sewu - 3 min drive - 2.8 km
  • Paragon City Mall Semarang - 4 min drive - 4.0 km

Getting around

  • Gubug Station - 28 min drive
  • Semarang (SRG-Ahmad Yani Intl.) - 23 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪HokBen - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Tong Tji Tea Bar - ‬3 min walk
  • ‪Hakata Ikkousha - ‬1 min walk

About this property

Hotel Ciputra Semarang managed by Swiss-Belhotel International

Central hotel with a full-service spa connected to a shopping center in Semarang
Hotel Ciputra Semarang managed by Swiss-Belhotel International offers 200 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, slippers, bidets, and complimentary toiletries.

This Semarang hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 200 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers body treatments and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and shopping on site.
Stop by the hotel's restaurant, THE GALLERY RESTAURANT, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
THE GALLERY RESTAURANT - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
24-hour room service is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (IDR 50000 per stay)
  • Return airport shuttle (surcharge) from 9:00 AM to 5:00 PM
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 179000 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • THE GALLERY RESTAURANT

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Meeting rooms

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massage/treatment rooms
  • Reflexology
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bidet
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 179000 per person
  • Airport shuttle fee: IDR 300000 per person (one-way)
  • Valet parking fee: IDR 50000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Ciputra Hotel
Ciputra Semarang
Hotel Ciputra Semarang
Hotel Ciputra Semarang
Hotel Ciputra Semarang managed by Swiss Belhotel International

Hotel Ciputra Semarang managed by Swiss-Belhotel International Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 53 out of 163 reviews" "
Rating 8 - Good. 77 out of 163 reviews" "
Rating 6 - Okay. 23 out of 163 reviews" "
Rating 4 - Poor. 6 out of 163 reviews" "
Rating 2 - Terrible. 4 out of 163 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

MUHAMMAD SUHAIMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service
Stayed 2 nights in Aug 2024

6/10 Okay

Tistha

Travelled with family
Liked: Cleanliness, staff & service
Eh, the hotel is just “okay”
Slipped twice when getting into the bathtub. The tub is too high and not safe .
Stayed 4 nights in Jun 2024

6/10 Okay

Maya, shoreline

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I didnot realize this hotel condition is very old and dirty now. This hotel used to be my favorite hotel before covid. Time changed. Not anymore. I would rather stay at Tentrem Hotel if I know there is Tentrem nearby. So sorry. Lobby staff are very friendly. Some staff in breakfast area seemed not happy to be there. Room ran down. Bathroom is very dirty and old. Good thing is in the mall. Not very secure because public can in and out from shopping entrance door and very shock when elevator not secured from that side. I dont know it’s only that night or always been like that without none pay attention. Unfortunately will not come back even for free. So sorry.
Stayed 1 night in Mar 2024

6/10 Okay

Tistha

Travelled with family
Liked: Cleanliness, room comfort
My opinion.
hospitality up front was good. I'm a bit disappointed cause I've asked twice for extra pillows and they still never came to my room to give them to me. In the past, before Covid, during breakfast, someone would always ask me if I'd like coffee or tea, unfortunately this time, no one did. The towels they have in our room looked like it was from 20 yrs ago. but overall, for the money i paid to stay there, it was 'Ok"
Stayed 2 nights in Jun 2023

10/10 Excellent

Titania

Liked: Cleanliness, staff & service, property conditions & facilities
love
Stayed 1 night in May 2023

6/10 Okay

SHINJI

Liked: Cleanliness, staff & service

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness
Check in was very efficient, room was on the small side. Temperature control for the AC was through fan speed, could not find a thermostat. The hotel is somewhat dated and in need of a update. Elevators (3 only) are quite small and on weekends make for crowded conditions and long waits. On checkout had to wait 45 minutes for luggage to be brought down to the lobby. Hotel is connected to a mall which is convenient.
Stayed 3 nights in Oct 2022

8/10 Good

alen

Stayed 1 night in Aug 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has great quality with value for money. Upon arrival they ensured my family were treated well with a free drink and free afternoon tea. This was welcome after a day of travelling. Within the room there were free snacks ready for us. The room was classy style and clean. Nice to have a bath tub. Breakfast was also great, and included with the room, thank you to the hotel for offering breakfast to our third guest at half price. Thank you for making your guests feel special
Stayed 1 night in Apr 2022

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CUSTOMER SERVICE IS EXCELLENT AND CLEAN ROOM
Stayed 5 nights in Mar 2022

10/10 Excellent

Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 2 nights in Mar 2022

2/10 Terrible

Yustina

Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Kristanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was very nice stay. Clean room and great location.
Stayed 1 night in Aug 2021

8/10 Good

Low Peng

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Feb 2021

8/10 Good

GARY

Business traveller
Liked: Cleanliness, staff & service, room comfort
A nice place in the centre
Hotel is nice Right next to a mall It is old now outdated Needs a little updating But generally a nice place Good manager i had a small problem The front office manager was very kind To correct the problem And offered me a free dinner Breakfast not bad Overall not a bad hotel
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 3 nights in Nov 2020

10/10 Excellent

Tita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

Richard, Sydney

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Starting to date a little but the tariff is about half what it used to be. Big plus is being part of the Ciputra Mall.
Stayed 1 night in Mar 2020

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

AFRENI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit dated. But it's clean
Nice. Got upgraded to corner room, breakfast is good.
Stayed 2 nights in Jan 2020

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: The property had all the necessities, although the location was ultra busy and it was centrally located. Did not like: The swimming pool needs some sort of overhead cover (mesh. etc), the sun is directly overhead most of the day and the temperature averages in the 30s degree Celcius year round.
Stayed 2 nights in Nov 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and convenience since it is located in the heart of the city
Stayed 1 night in Sep 2019