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Serena Khaplu Palace

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serena Khaplu Palace

Interior detail
Exterior detail
Interior detail
Interior detail
Standard Double Room

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Chaqchan Road, Sargiab, Khaplu, 16800
  • Khaplu Palace
    4 min drive
  • Sarfa Khar
    1 min walk

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Suite

Heritage Suite

Heritage Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Heritage Suite

Royal Heritage Suite

Royal Heritage Suite

  • Sleeps 2
  • 1 King Bed

About the area

Khaplu

Located in Khaplu, Serena Khaplu Palace is within a 15-minute drive of Khaplu Palace and Shyok River.

What's nearby

  • Khaplu Palace - 4 min drive

Restaurants

  • ‪Khatamband Loggia - ‬1 min walk
  • ‪Sarfa Khar - ‬1 min walk

About this property

Serena Khaplu Palace

Hotel in Khaplu with free breakfast and a 24-hour front desk
Serena Khaplu Palace offers 21 air-conditioned accommodations with minibars and bathrobes. Flat-screen televisions come with cable channels.

Bathrooms include showers, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bathrobes.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Grab a bite to eat at the hotel's restaurant, where you can take in the garden view, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is included.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Onsite venue - Overlooking the garden, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar

More

  • Slippers

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Serena Khaplu Palace Hotel
Serena Palace Hotel
Serena Palace
Serena Khaplu Palace Hotel
Serena Khaplu Palace Khaplu
Serena Khaplu Palace Hotel Khaplu

Serena Khaplu Palace Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 0 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 1 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

junaid

Disliked: Property conditions & facilities
Too average a hotel to be named as Serena.
There was no one at the reception, when we reached, do had to wait. Then i was given a standard room whereas i had paid for heritage sweet. Buffet was very ordnirary. Cleanliness was below avaerage.overall the only good thing about the hotel was its name Serena.
Stayed 1 night in Jun 2021

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023