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Melia Zanzibar

5.0 star property

Photo gallery for Melia Zanzibar

On the beach, white sand, beach cabanas, sun-loungers
6 restaurants, breakfast served
3 outdoor pools, pool umbrellas, pool loungers
Fishing
On the beach, white sand, beach cabanas, sun-loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • All-inclusive
  • Bar
  • Pool
  • Room service
  • Gym
  • Spa

Explore the area

Map
Kiwengwa, Kiwengwa
  • Kiwengwa Pongwe Forest
    ‪5 min walk‬
  • Kiwengwa Beach
    ‪8 min walk‬
  • Mapenzi Beach
    ‪9 min drive‬
  • Zanzibar (ZNZ-Zanzibar Intl.)
    ‪50 min drive‬

Room options

View all photos for Grand Suite (Zanzibar The Level)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Grand Suite (Zanzibar The Level)

  • 117 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for The Level, Villa, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

The Level, Villa, 1 Bedroom

  • 160 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Grand Zanzibar The Level (3AD))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Suite (Grand Zanzibar The Level (3AD))

  • 117 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Villa, 1 Bedroom (The Level (2+1))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (2+1))

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom (The Level (3AD))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (3AD))

  • 160 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for The Level Ocean View 2 Bedroom Villa

The Level Ocean View 2 Bedroom Villa

The Level Ocean View 2 Bedroom Villa

  • 244 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Villa, 1 Bedroom (The Level (2+2))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Villa, 1 Bedroom (The Level (2+2))

  • 160 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room (3 Adults)

Family Room (3 Adults)

Family Room (3 Adults)

  • 117 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for The Level 2 Bedroom Beach Pavilion

The Level 2 Bedroom Beach Pavilion

The Level 2 Bedroom Beach Pavilion

  • 150 sq m
  • Ocean view
  • Sleeps 4
  • 2 King Beds

View all photos for Room (Melia with Garden (2+1))

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room (Melia with Garden (2+1))

  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Room (The Level Beach Pavillion)

Room (The Level Beach Pavillion)

Room (The Level Beach Pavillion)

  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Partial Ocean View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Partial Ocean View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Garden View

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Garden View

  • 50 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Ocean View 3 Bedroom Villa

The Level Ocean View 3 Bedroom Villa

The Level Ocean View 3 Bedroom Villa

  • 284 sq m
  • Ocean view
  • Sleeps 6
  • 3 King Beds

View all photos for Room, Terrace (Melia Interconnected)

Hypo-allergenic bedding, minibar, in-room safe, blackout curtains

Room, Terrace (Melia Interconnected)

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Romantic Room, Oceanfront (Pavilion Romance The Level)

Romantic Room, Oceanfront (Pavilion Romance The Level)

Romantic Room, Oceanfront (Pavilion Romance The Level)

  • 65 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow, Ocean View

Bungalow, Ocean View

Bungalow, Ocean View

  • 65 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Garden Room (2+1)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Sea View (The Level)

Room, Sea View (The Level)

Room, Sea View (The Level)

  • Sea view
  • Sleeps 2
  • 1 King Bed

Premium Room with Terrace

  • Sleeps 2
  • 1 King Bed

Premium Room with Terrace (2+1)

  • Sleeps 3
  • 1 King Bed

Premium Garden Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

The Mora Zanzibar - Luxury All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, (99)
The price is AU$1,168
for 1 room
includes taxes & fees
19 Feb - 20 Feb
The Mora Zanzibar - Luxury All Inclusive

About the area

Kiwengwa

When you stay at Melia Zanzibar in Kiwengwa, you'll be on the beach, within a 10-minute walk of Kiwengwa Beach and Kiwengwa Pongwe Forest. .This beach hotel is 19 mi (30.5 km) from Nungwi Beach and 18.6 mi (29.9 km) from Kendwa Beach.

What's nearby

  • Kiwengwa Beach - 8 min walk
  • Pwani Mchangani Beach - 6 min drive
  • Mapenzi Beach - 9 min drive
  • Muyuni Beach - 13 min drive
  • Pongwe Beach - 20 min drive

Getting around

  • Zanzibar Intl. Airport (ZNZ) - 50 min drive

Restaurants

  • ‪Spice Restaurant - ‬7 min walk
  • ‪Restaurant - ‬5 min drive
  • ‪Andiamo - ‬4 min drive
  • ‪Snack Restaurant Ngalawa - ‬5 min drive
  • ‪The Green & Grill - ‬4 min drive

About this property

Melia Zanzibar

Luxury hotel on the beach, with 3 outdoor pools
Melia Zanzibar offers 159 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Kiwengwa hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

3 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include Thai massages, body treatments, and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 159 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages and body treatments. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at Spices Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Spices Restaurant - Overlooking the pool and garden, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Tamu Restaurant - Onsite restaurant. Open daily.
Gabi Beach - This beach restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Jetty Lounge - This beachfront restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Pool Bar - This poolside restaurant serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Melia Zanzibar are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German, Portuguese, Spanish, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • 6 restaurants
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Spices Restaurant
  • Tamu Restaurant
  • Gabi Beach
  • Jetty Lounge
  • Pool Bar

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Beach volleyball
  • Bike parking
  • Canoeing
  • Fitness centre
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Free children's club
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Supervised childcare

Conveniences

  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body treatments
  • Manicures and pedicures
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Iron/ironing board
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The hotel has 3 swimming pools: an outdoor pool for all guests, a pool in the spa for guests age 16 and older, and a pool in The Level area for guests age 16 and older booked in the The Level guestrooms.

Renovations and closures

The property will be renovating from April 1 2025 to May 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Bar/lounge
  • Dining venue(s)
  • Exterior
  • Hallway
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 5.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 78 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Melia Hotel Zanzibar
Melia Zanzibar
Zanzibar Melia
Melia Zanzibar Hotel Kiwengwa
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Zanzibar Island/Kiwengwa
Zamani Zanzibar Kempinski Kiwengwa
Melia Zanzibar Hotel
Melia Zanzibar Kiwengwa
Melia Zanzibar Hotel Kiwengwa

Melia Zanzibar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 144 out of 239 reviews
Rating 8 - Good. 63 out of 239 reviews
Rating 6 - Okay. 15 out of 239 reviews
Rating 4 - Poor. 6 out of 239 reviews
Rating 2 - Terrible. 11 out of 239 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Judeline

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was so great !!!!
Stayed 4 nights in Oct 2024

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
The property is beautiful and spacious. Unfortunately, our shower never heated properly despite multiple requests to the front desk. Maintenance came several times to address the water heater, but it wasn’t fully resolved until our last day, which was the fourth day of our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Tully

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Sep 2024

10/10 Excellent

Otis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 7 nights in Jun 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Amenities
Awesome!!!!
Stayed 6 nights in Jun 2024

2/10 Terrible

Tumaini

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff is beyond terrible and untrained. Needs massive improvements across the board or not worth the cheapest or most expensive room.
Stayed 2 nights in Jun 2024

6/10 Okay

Huw

Liked: Cleanliness, property conditions & facilities
.
Stayed 2 nights in Jun 2024

8/10 Good

Jeanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good resort except for mosquitoes Had to see Zanzibar, so great. for ocean views.
Stayed 8 nights in May 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 7 nights in Feb 2024

8/10 Good

jianhong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
some of the staff service is a bit slow, need to be improved
Stayed 2 nights in Feb 2024

4/10 Poor

Eric

Disliked: Staff & service, property conditions & facilities, room comfort
Poor service, overall not worth it
We arrived to our garden view room and it had a strong smell of mildew. We also could hear every word of the couple staying in the room across from ours as they were having a a highly emotional argument. We also found out that our all inclusive was not really all-inclusive, there were several restrictions such as room service is not included. We quickly realized this entire place was overrated and over priced. With all of that we decided we wanted to upgrade since we were already there and all the other resorts were booked. Khalfa, the hotel manager at the time, gave us a very hard time getting an upgrade. Hotels.com was no help either. We were willing to pay the difference between what we paid for our room and the new room which was around $250/night. Khalfa instead charged us more than double that and said it was hotel policy to add an upgrade fee of an extra $300/night regardless of the difference in price...with no consideration of our initial experience. Our new room was better... Did not have the mildew problem but we also didn't have the sea view as advertised and it was really hot in the room... We could never cool the room down sufficiently. Food was ok, drinks were ok, beach was nice but several steps to climb to get there. Don't come here if you're looking to have any fun... This resort is strictly for relaxation. The transportation cost from hotel to other areas like Stone Town was more expensive than we expected($50 each way for a 40min ride).
Stayed 3 nights in Feb 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing. The basic room is fantastic, spacious and comfortable. I will definitely recommend this place to family and friends.
Stayed 6 nights in Feb 2024

4/10 Poor

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

amal

Stayed 6 nights in Dec 2023

8/10 Good

Jodi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that there are tiers to the "all inclusive", and you pay extra for anything outside of your tier. Food options are not that great at all restaurants, especially buffet. Customer service is great around hotel, albeit some servers seeming overworked and over it. Rooms are nice layout but the mattress was extremely hard/stiff, bathroom had repairs that are noticably bad work (paint different color from rest of wall over a patched area, corners with discolored caulking) - which are strange for 5 star hotels. Nothing really in surrounding area, but property is large and has a lot of walking areas.
Stayed 2 nights in Nov 2023

6/10 Okay

Caridad

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
This property markets false advertisement, this establishment is not an all inclusive, everything has an extra charge which they don’t tell you until you have already checked in. They need to do a better job of spraying for mosquitos and other insects. The beds were hard as rocks. Be prepared for an abundance of flies everywhere including in the restaurants whether indoors or out.
Stayed 3 nights in Nov 2023

10/10 Excellent

Raisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WoW, definitely an amazing resort to stay while you're visiting beautiful Zanzibar. As the oldest resort on the island/in the area, definitely couldn't tell. The grounds are very well kept, rooms are cozy and absolutely beautiful. We stayed in the Romantic Villa, The Level and it was definitely worth it. Separate from the other rooms providing privacy, but just a short walk from everything. Carts are available for transport around the property considering its massive size. Would have enjoyed a little more variety on the dining options. After the third day, the menus/buffets became repetitive. The staff is amazing! Everyone was so accommodating and eager to help in any way. I love the mantra "Hakuna Matata". For them it's more than just a line from a movie, but really a way of life. Everyone is so peaceful and live in harmony. A bit of anxiety at night with the large water bugs outside and geckos, but honestly we only saw a few during our 6 day stay. Our room came with personal can of bug/insect spray. Beware of the giant snails if you're out walking at night! LoL, they are completely harmless, but definitely a sight to see if you're not used to it. Guest Services at the main property and The Level are the best! They set up dinner reservations for you and check on you via WhatsApp. Really nice touch to have a special cake prepared for our wedding anniversary. A bit far from city center Stone Town - (1 hr). Travel and taxi can get expensive.This will be the only place we stay!
Stayed 6 nights in Oct 2023

10/10 Excellent

manfred

Stayed 3 nights in Sep 2023

2/10 Terrible

Laurie

Stayed 4 nights in Aug 2023

8/10 Good

NICOLE, Woodbridge

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Staff was wonderful. The food was excellent. The property was clean. My husband and I stayed 10 days. We upgraded to the Level it was a good deal. Better food options, beach access, it was well worth it. BTW to enter Zanzabar you must have a Visa if you are from the USA . Overall the stay was wonderful.

10/10 Excellent

Suvrat

Stayed 4 nights in Jul 2023

10/10 Excellent

Michael

Stayed 5 nights in Jun 2023

10/10 Excellent

Alp

Stayed 7 nights in Jun 2023

10/10 Excellent

Jules

Stayed 6 nights in Jun 2023