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Sunstar Hotel Klosters

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunstar Hotel Klosters

Front of property - evening/night
Sundeck
Indoor pool, pool loungers
Reception
Comfort Double Room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Boscaweg 7,Klosters, Klosters-Serneus, GR, 7252
  • Klosters-Madrisa Gondola
    6 min walk
  • Klosters-Gotschnagrat Gondola
    4 min drive
  • Madrisa Land
    34 min drive
  • St. Moritz (SMV-Samedan)
    66 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Superior Double Room

  • 23 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room

Premium Double Room

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Klosters-Serneus

When you stay at Sunstar Hotel Klosters in Klosters-Serneus, you'll be near ski lifts, within a 5-minute drive of Klosters-Madrisa Gondola and Klosters Church. .This family-friendly hotel is 8.5 mi (13.6 km) from Davos Klosters and 1.6 mi (2.6 km) from Ski Lift Klosters - Gotschnagrat.

What's nearby

  • Klosters-Madrisa Gondola - 6 min walk - 0.5 km
  • Lake Davos - 11 min drive - 10.3 km
  • Davos Congress Centre - 15 min drive - 13.7 km
  • Davos Klosters - 15 min drive - 13.6 km
  • Parsenn Ski Resort - 20 min drive - 7.5 km

Getting around

  • Klosters Dorf Station - 3 min walk
  • Zurich Airport (ZRH) - 111 min drive

Restaurants

  • ‪Al Capone Klosters - ‬3 min drive
  • ‪Kanonen Bar - ‬5 min walk
  • ‪Kaffee Klatsch Easy - ‬4 min drive
  • ‪Casa Antica - ‬3 min drive
  • ‪Bär's Bistro - ‬3 min drive

About this property

Sunstar Hotel Klosters

Ski-in/ski-out access for family fun on the slopes
Sunstar Hotel Klosters offers 59 accommodations with free minibar items and minibars. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Klosters-Serneus hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 59 guestrooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features an indoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and ski storage. You'll be on the slopes in no time with the complimentary ski shuttle.
Grab a bite at Hotelrestaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.
Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
Hotelrestaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Chässtube - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 15 per night; includes in/out privileges)
  • Electric car charging station on site
  • On-site parking options include a garage
  • Free train station pick-up shuttle
  • Free ski shuttle

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Hotelrestaurant
  • Chässtube

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Indoor pool
  • Playground
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Library

Guest services

  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Computer station

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Massages

Accessibility

  • Lift

More

  • Designated smoking areas
  • Fireplace in reception

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Desk chair
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 5.50 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CHF 15 per night (in/out privileges)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Albeina
Albeina Sunstar
Albeina Sunstar Klosters
Hotel Albeina Sunstar Klosters
Sunstar Boutique Albeina Klosters
Sunstar Boutique Albeina Klosters Klosters-Serneus
Sunstar Boutique Hotel Albeina Klosters
Sunstar Boutique Hotel Albeina Klosters Klosters-Serneus
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Klosters Klosters-Serneus
Sunstar Klosters KlostersSern
Sunstar Hotel Klosters Hotel
Sunstar Hotel Klosters Klosters-Serneus
Sunstar Hotel Klosters Hotel Klosters-Serneus

Sunstar Hotel Klosters Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 62 out of 97 reviews" "
Rating 8 - Good. 31 out of 97 reviews" "
Rating 6 - Okay. 4 out of 97 reviews" "
Rating 4 - Poor. 0 out of 97 reviews" "
Rating 2 - Terrible. 0 out of 97 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Qris

Stayed 5 nights in Dec 2023

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming cozy getaway nestled in the Swiss Alps
Charming hotel in the Swiss alps, perfect for an overnight stay during a motorcycle trip through the region. The rooms were clean, bed comfortable, bathroom and shower good. The restaurant was also great. We ate dinner and breakfast there and the food was excellent for both meals. Staff were welcoming and very friendly at every encounter, from check in through check out, really excellent customer service, it was greatly appreciated after a long day riding. Just be aware there isn't much out that direction in the way of any shops, other dining options, or things to see but it wasn't a concern or factor in my trip specifically. This would be an excellent cozy getaway with your partner.
Stayed 1 night in Jul 2021

10/10 Excellent

Cecilie Holmich

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little Swiss star in the mountain
We Booked a one night stay before our Sunday ski trip. One person checked in before the other one with no problem. Our room were nice and as expected (Swiss style). The staff was very friendly and everything was very nice and tidy. They were also following the COVID-19 rules and made it easy to understand and follow.
Stayed 1 night in Mar 2021

10/10 Excellent

DONNA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel in Klosters Dorf
Lovely hotel within walking distance of Klosters Dorf rail station and also the gondola to Madrisa ski area. Great food, helpful staff and welcoming atmosphere. Indoor pool , sauna and games room available in basement. Hotel shuttle bus will collect you from rail station if you let them know - v handy to get cases to hotel when it’s snowy! Will also take you to Klosters ski lifts. AND you get pass for all trains/buses in Klosters/Davis area so getting about is very easy. Would return.
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location in Klosters Dorf. Both in the middle of the village, as “Dorf” suggests, with wandering goats and cow farm across the street, which adds to the charm, and also a short walk away from Madrisabahn cable car to go to a family-friendly Madrisa resort with plenty of ski schools for kids of all ages and abilities, but also some slopes for adults to ski. Being a relatively small property hotel has a very cosy feel to it. Staff was fantastic, they truly make you feel like home.
Stayed 8 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very warm and comfortable, the staff were superb ,very friendly from the receptionist on arrival to the restaurant staff and the cleaners. The facilities were very good and the transport for skiers was excellent. There was nothing to dislike or complain about.
Stayed 7 nights in Dec 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Skiing holiday, very nice hotel to stay
Stayed 7 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2019

10/10 Excellent

Dom, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with very helpful staff
Lovely hotel with very helpful staff and excellent food, very convenient location, close to the train and bus stations and also easy parking
Stayed 1 night in Feb 2018

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank You For A Wonderful Stay
Thank you for a wonderful stay, for allowing me to check in so late, for the beautiful hand-carved solid wood furniture in the room, the luxurious down duvet and pillows, the full-sise bath and spacious patio, the delicious breakfast with freshly baked croissants, sparking wine and fair-trade sugar for the coffee. Most of all, thank you for all your kindness.
Stayed 1 night in Jan 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Year's Ski Trip
A short new year trip, great service and a good location.
Stayed 3 nights in Dec 2017

10/10 Excellent

Tom, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the Alps
Very nice hotel, nice room, great breakfasts, friendly staff. A nice feature is the (free) Guest Card with which all cableways in Davos Klosters are free (summer only), as well as all local buses and railroad to and from Davos.
Stayed 5 nights in Jul 2017

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for skiing
The hotel was perfect for my long weekend. The staff was very helpful with making sure I had all the information for ski rentals, maps of the ski resorts, transportation etc. I loved the health club with the steam and sauna with the pool after skiing. The views from the room were unbelievable. The breakfast had everything you would want and more. The waitress asked how I liked it and I mentioned about the breads tasted like you just baked them. She replied we did :0). I would highly recommend the Sunstar. I was in Germany for a business trip and took the train. The hotel had a pickup waiting. FYI it is less than a 5 minute walk also from the station.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Davide, Dereham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick gateway in the mountains.
Short 3 nights break, hotel was very nice, surrounded by nature and stunning views. The staff was very friendly and helpfull. The low points are the Wifi was very slow and the bedroom had 2 single size beds.

8/10 Good

Robert, New York, NY

Liked: Cleanliness, staff & service
Excellent staff; facilities need major renovation
The pros: the staff are excellent. From the front desk to the waitstaff in the restaurants, we were incredibly welcomed and well served. The shuttle driver is incredibly helpful and on time, every time. The food at both breakfast and dinner were really surprisingly good. The hotel itself is very dated. The bar is smoking; really? Smoking? And the bathroom was super old and dumpy. All in all a good value. Excellent staff, and excellent location. But not someplace I would dream about returning to.

10/10 Excellent

Michael, Zürich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Can recomend the hotel as good value for money compared to other hotels I have stayed in in Klosters (I visit often). Quiet, nice terrace, very nice breakfast, large room, unexpected extras in package (free soft drinks, sun cream that I had forgotten). Slightly negative is the location on the edge of Klosters but there is a short walk(but up hill)to busstop and then with free buss you are quickly in centre. The bathroom is a nice size but a little bit dated.

10/10 Excellent

Ian, Manchester UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fine but out of town
Locations is not in Klosters town centre, dont make the mistake I did and get off at the wrong train station!! entirely my fault as when the train stops at Kloster Dorf station you have to get off onto the train tracks and not a platform. Couldnt praise the staff enough, very helpful and pleasant. Food was excellent, close to a fine dining experience, really good.

10/10 Excellent

Roger, Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay
Wonderful stay. Would recommend this hotel to anyone.

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vraiment tout le personnel est très accueillant à vos petits soins et font même l’effort de parler français
Stayed 1 night in Aug 2024

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Cosy, clean, convenient location and very friendly staff, can certainly recommend!
Stayed 2 nights in Mar 2024

8/10 Good

Melanie

Stayed 2 nights in Feb 2024

8/10 Good

Reinhard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023