Candeo Hotels Kobe Torroad

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Candeo Hotels Kobe Torroad

Exterior
Reception
Outdoor spa tub
Outdoor spa tub
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
3-8-8, Sannomiya-cho, Chuo-ku, Kobe, Hyogo, 650-0021
  • Motomachi Shopping Street
    3 min walk
  • ヒステリックジャム 元町本店
    1 min walk
  • Kyukyoryuchi Daimarumae Station
    2 min walk
  • Kobe (UKB)
    18 min drive

Room options

King Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

Corner Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

Queen Room for 2 people, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed

King Room for 2 people, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 1 King Bed

Queen Room for 1 person, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

Corner Twin Room for 2 people, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

Deluxe Twin Room for over 2 people, Non Smoking

  • 18 sq m
  • Sleeps 5
  • 2 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

Twin Room for 2 people, Non Smoking

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds

Similar properties

About the area

Kobe

A stay at Candeo Hotels Kobe Torroad places you in the heart of Kobe, within a 5-minute drive of Meriken Park and Kobe Tower. .This hotel is 1 mi (1.6 km) from Kobe Harborland and 2.8 mi (4.6 km) from Port of Kobe.

What's nearby

  • Meriken Park - 8 min walk
  • Kobe Tower - 19 min walk
  • Kobe Harborland - 2 min drive
  • Kobe Anpanman Children's Museum & Mall - 2 min drive
  • Port of Kobe - 5 min drive

Getting around

  • Kyukyoryuchi Daimarumae Station - 2 min walk
  • Kobe Sannomiya Station - 10 min walk
  • Kobe Airport (UKB) - 18 min drive

Restaurants

  • ‪ドンク 三宮本店 - ‬1 min walk
  • ‪ヒステリックジャム 元町本店 - ‬1 min walk
  • ‪TEA・HOUSE・MUSICA神戸店 - ‬1 min walk
  • ‪Liang You - ‬1 min walk
  • ‪Cafe Madu Pizzeria - ‬1 min walk

About this property

Candeo Hotels Kobe Torroad

Hotel with a sauna, a quick walk to Meriken Park
Candeo Hotels Kobe Torroad offers 160 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and children's slippers. This Kobe hotel provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Public bath/onsen services include an indoor public bath (no minerals).
Make yourself at home in one of the 160 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a sauna, or other amenities including complimentary wireless internet access and a vending machine.
At Candeo Hotels Kobe Torroad, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Candeo Hotels Kobe Torroad has a restaurant on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Off-site parking within 984 ft (JPY 2300 per night), from 8:00 AM to 10:00 PM; discounts available; booking required

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: JPY 2200 for adults and JPY 1650 for children
  • 1 restaurant

Things to do

  • Sauna

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Spa

  • Indoor public bath (no minerals)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Fridge

More

  • Children's slippers
  • Desk
  • Electrical adapters/chargers
  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Breakfast is served in five time slots starting at 6, 7, 7:45, 8:45 and 9:30 AM daily which is available on a first come first served basis. The schedule may be changed depending on hotel occupancy.
The offsite parking lot is closed daily from 10 PM to 8 AM the next day. Guests may not enter or exit the parking lot during this time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 2200 for adults and JPY 1650 for children
  • Nearby parking fee: JPY 2300 per night (984 ft away; open 8:00 AM to 10:00 PM)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Torroad Hotel
Candeo Hotels Torroad
Candeo Hotels Kobe Torroad Kobe
Candeo Hotels Kobe Torroad Hotel
Candeo Hotels Kobe Torroad Hotel Kobe

Candeo Hotels Kobe Torroad Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 470 out of 894 reviews" "
Rating 8 - Good. 334 out of 894 reviews" "
Rating 6 - Okay. 59 out of 894 reviews" "
Rating 4 - Poor. 22 out of 894 reviews" "
Rating 2 - Terrible. 9 out of 894 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time at the hotel in the past year. Nice public bath on the top floor. Lots of shopping and restaurants in the area. Chinatown is a ten minute walk away. Airport bus at sannomiya station, also a ten minute walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kazuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love a big bath.
Stayed 5 nights in Aug 2024

8/10 Good

Megumi

Travelled with family
Liked: Amenities
Clean and good breakfast
Stayed 2 nights in Jul 2024

10/10 Excellent

Caroline Aiko

Stayed 1 night in Jul 2024

10/10 Excellent

Ming

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and convenient
Stayed 1 night in Jun 2024

6/10 Okay

Duong

Liked: Amenities
The room smelled of mildew and the bathroom had this same smell. It made the showering experience unbearable at times. Staff aren’t super friendly compared to other hotels I’ve stayed at.
Stayed 3 nights in Jun 2024

4/10 Poor

Diana

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sumihiro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Breakfast
Super good breakfast!!
Stayed 1 night in May 2024

10/10 Excellent

Ricardo, Castro Valley

Stayed 1 night in Apr 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Stayed 9 nights in Mar 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy
Excellent experience The only minor negative thing was The hotel put a time limit and reservations for breakfast but they were very flexible when I changed the time .
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk folks professional and are knowledgeable to customer needs. So nice I stayed a second night. Lots of shopping and food close by. Got lost finding the hotel, took JR and got off at Kobe station. You need to get off at Motomachi or Sannomiya station.
Stayed 1 night in Mar 2024

10/10 Excellent

Ching ting

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always love their great spa at roof top
Stayed 5 nights in Mar 2024

10/10 Excellent

Miyuki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to downtown sites
Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is ok but be careful with public bath
The location is good, and the room is big in Japanese standard. There were a sofa like futon in our room which we could actually sit on. However I have to say that the public bath seems to have a lot of chlorine in it. It is best to rinse off thoroughly after using it; otherwise your skin may get irritated just like mine. The pajama they provided are made of a lot of polyesters. It was not as comfortable as pajama provided by other hotels. Moreover, each guest were given a time slot to eat breakfast. I think it is 45 min each slot(?) Not that there is a lot of food for us to eat which took up the entire 45 min, but it was a feeling of time limit that made us cannot relax. Breakfast food was just ok. One last thing I need to mention is that the hotel's shampoo/conditioner/soap smells like either peppermint or rosemary which I am not a big fan of. For those who does not like those smell, it is best to bring your own soap and shampoo.
Stayed 2 nights in Oct 2023

10/10 Excellent

Yee Wa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to everything. Walkable to attractions. Breakfast is good. Very safe at night time
Stayed 2 nights in Oct 2023

4/10 Poor

Yiyin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not satisfied, not worth the price, the bathroom smells really bad, ventilation fan full of dust, poor quality of the mattress as well
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Billy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel - better than I was expecting. Decent sized room, big window, very contemporary and clean. Desk staff was attentive and helpful, the breakfast was good!

10/10 Excellent

Kazuya

Stayed 4 nights in Jun 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Great location good price, wonderful staff
Stayed 2 nights in May 2023

10/10 Excellent

Megu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is in the bustling area of Sannomiya and a quick 5 minute walk to the train station. Super convenient, clean, and affordable. I saw both local and international tourists during our stay. All the staff were great! I liked the washer and dryer and breakfast buffet. My only feedback would be to leave the free toothbrushes and pjs in the lobby for people to pick up if they need it - I felt bad they kept replenishing our supply of both in our rooms. I will stay here again and would recommend this hotel.