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Everything is great

The hotel is beautiful and clean. The staff was attentive, professional, and helpful. We enjoyed our stay very much. We would absolutely refer the hotel to our friends and family and would stay at the hotel again.

We loved our stay at Sapa Centre Hotel. We had the warmest welcome from the staff at reception. We've stayed at numerous hotels throughout Vietnam during our travels and the staff here were by far the friendliest, especially Selena who was really helpful and lovely throughout our stay. The rooms are spacious, comfortable and clean. The hotel is right in the centre, perfect location and has a cafe right next to reception. It felt really cozy staying there over Christmas. Wish we could have stayed longer. Great value for money.

Excellent property, good food, friendly staff.

The owner is very caring. The place is super clean.

This was an amazing stay. Quiet and peaceful. View was somewhat obscured by the fog during the winter but you can still see the valley below and rice terraces when the fog lifts a little. Water pressure is good in the bathroom and there is hot water. To keep warm in the room, there is a small portable heater (a bit noisy so didn’t use it when sleeping) and when sleeping, just the electric blanket is enough to keep warm and have a comfortable night’s sleep. Food wise, the in-house restaurant at the main building is good. There’s also happy hour drinks which you can have by the cosy fireplace. Overall was a good stay and the staff go above and beyond to help/accomodate guests.