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Virgin Hotels Las Vegas, Curio Collection by Hilton

4.5 star property

Photo gallery for Virgin Hotels Las Vegas, Curio Collection by Hilton

Seasonal outdoor pool, open 9:00 AM to 6:00 PM, pool cabanas (surcharge)
Villa, 1 King Bed (Richards) | View from room
4 bars/lounges, poolside bar
55-inch LCD TV with cable channels, TV, Netflix
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Spa
  • 24/7 front desk

Explore the area

Map
4455 Paradise Rd, Las Vegas, NV, 89169
  • Thomas and Mack Center
    ‪17 min walk‬
  • MGM Grand Casino
    ‪3 min drive‬
  • Fountains of Bellagio
    ‪4 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪4 min drive‬

Room options

View all photos for Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Hearing Accessible (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed, Roll-in Shower (Ruby, Chamber, Mob/Hearing Accessible)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Strip View, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed (Resort, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Hearing Accessible (Resort, Strip View, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Canyon, Oasis, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Canyon, Oasis, Chamber)

  • 123 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed (Ruby, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Hearing Accessible, Corner (Ruby)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 1 King Bed, Corner (Ruby, Chamber)

  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed, Mobility Accessible, Bathtub (Resort, Chamber, Bathtub)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Resort, Chamber, Roll-In Shower)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Room, 1 King Bed, Hearing Accessible (Resort, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Resort, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber, Strip View)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Chamber, Strip View)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Resort, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 2 Queen Beds (Ruby, Strip View, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds, Hearing Accessible (Ruby, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite, 2 Queen Beds (Ruby, Chamber)

55-inch LCD TV with cable channels, TV, Netflix

Grand Suite, 2 Queen Beds (Ruby, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Resort, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Dog, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 1 King Bed (Resort, Strip View, Dog, Chamber)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Resort, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Room, 2 Queen Beds (Resort, Dog, Chamber)

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber) | Living area

Deluxe Suite, 1 King Bed (Canyon, Grand Chamber)

  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (Opal, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Room, 1 King Bed, Corner (Opal, Chamber)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Room, 1 King Bed, Hearing Accessible, Corner (Opal, Chamber)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa) | Living area

Grand Villa, 1 King Bed (Opal, 1 Bedroom, 2 Story Villa)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, 1 King Bed (Opal, 1 Story)

Terrace/patio

Deluxe Villa, 1 King Bed (Opal, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story) | Living area

Villa, 1 King Bed (Opal, 1 Bedroom, 1 Story)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Suite, 1 King Bed (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 1 King Bed, Corner (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

1 bedroom, minibar, in-room safe, laptop workspace

Grand Suite, 2 Queen Beds (Ruby, Dog, Chamber)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

SAHARA Las Vegas

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (18172)
The price is AU$148
for 1 room
includes taxes & fees
18 Feb - 19 Feb
SAHARA Las Vegas

About the area

Las Vegas

A stay at Virgin Hotels Las Vegas, Curio Collection by Hilton places you in the heart of Las Vegas, within a 5-minute drive of Thomas and Mack Center and T-Mobile Arena. .This casino hotel is 1.9 mi (3.1 km) from Las Vegas Convention Center and 5.5 mi (8.8 km) from Las Vegas Premium Outlets North.
View more Resorts in Las VegasOpens in a new window

What's nearby

  • Thomas and Mack Center - 17 min walk
  • MGM Grand Casino - 3 min drive
  • T-Mobile Arena - 4 min drive
  • Bellagio Casino - 4 min drive
  • Las Vegas Convention Center - 4 min drive

Getting around

  • Ballys and Paris Las Vegas Monorail Station - 3 min drive
  • Las Vegas International Airport Station - 5 min drive
  • Harry Reid Intl. Airport (LAS) - 4 min drive

Restaurants

  • ‪Piranha Nightclub - ‬7 min walk
  • ‪Hofbrauhaus Las Vegas - ‬4 min walk
  • ‪Gangnam Asian BBQ Dining - ‬3 min walk
  • ‪Funny Library Coffee Shop - ‬1 min walk
  • ‪Big Chicken - ‬3 min walk

About this property

Virgin Hotels Las Vegas, Curio Collection by Hilton

Luxury hotel with 7 restaurants and a casino
Virgin Hotels Las Vegas, Curio Collection by Hilton offers 1502 accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium cable channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Make yourself at home in one of the 1502 guestrooms featuring minibars and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and complimentary bottled water, as well as phones with free local calls.
Try your luck at the casino and enjoy other recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include concierge services, a ballroom, and lifeguards on site.
Enjoy American cuisine at One Steakhouse, one of the hotel's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 3 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free valet parking is available onsite.
One Steakhouse - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Nobu - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Chow Fun - This restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Kassi Beach House - This poolside restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Kitchen at Commons Club - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and public transport

  • Free covered self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 7 restaurants and 3 coffee shops
  • 4 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • One Steakhouse
  • Nobu
  • Chow Fun
  • Kassi Beach House
  • Kitchen at Commons Club

Things to do

  • Concerts/live shows
  • Fitness centre
  • Lifeguards on-site
  • Seasonal outdoor pool
  • Spa services

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Lifeguards on site
  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Doorbell and phone notification
  • Lift
  • Lift door width (centimetres): 203
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 50 casino gaming tables
  • 650 casino slot machines
  • Casino (60000 square feet of space)
  • Casino sportsbook
  • Casino VIP room
  • Designated smoking areas
  • Renovated entire property – December 2020

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
The name used to book the reservation must match the one used by the guest at check-in, along with matching photo identification. This property does not accept name changes for existing bookings.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per night
  • Resort fee: USD 54.42 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The swimming pool hours of operation vary with the season.

We should mention

The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 6:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hard Rock
Hard Rock Hotel & Casino
Hard Rock Hotel & Casino Las Vegas
Hard Rock Las Vegas
Hard Rock Hotel Casino Las Vegas
Hard Rock Hotel Casino
Hard Rock Casino Las Vegas
Hard Rock Casino
Hard Rock Hotel Casino
Virgin Hotels Las Vegas Curio Collection by Hilton
Virgin Hotels Las Vegas, Curio Collection by Hilton Resort
Virgin Hotels Las Vegas, Curio Collection by Hilton Las Vegas

Virgin Hotels Las Vegas, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 4355 out of 6990 reviews
Rating 8 - Good. 1371 out of 6990 reviews
Rating 6 - Okay. 622 out of 6990 reviews
Rating 4 - Poor. 349 out of 6990 reviews
Rating 2 - Terrible. 293 out of 6990 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Hansen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Nate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic! The facilities exceeded expectations. Room was new and updated. Parking was very easy. It’s a quick walk or drive to the strip, but you don’t pay the strip price. The pool area was awesome. Felt like you were at a beach with sand. Would stay again!
Stayed 3 nights in Nov 2024

6/10 Okay

Michael, San Francisco

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Oct 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, property conditions & facilities
The shower in this hotel drove me crazy. The switch to turn it from the rain shower to the hand one was almost at ceiling height. I am a medium tall woman and I could not reach it, even on tiptoes. I called the front desk several times and they insisted there was a way to change it lower. But there was not - they sent an engineer who said this was a known problem and suggested I call the engineers any time I wanted to shower. Ultimately decided to leave a day early because it was making me batty and they have refused to refund that day.
Stayed 3 nights in Nov 2024

8/10 Good

Marquise

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Gabrielle

Stayed 1 night in Nov 2024

10/10 Excellent

Gad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Anatolii

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

10/10 Excellent

Lilianna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a great time at the hotel. Me and my husband enjoyed are stay. The down side of room was dust and hair all over the ground. We would love to comeback soon. Thank you for the great service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Panorama

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a new hotel
Stayed 2 nights in Sep 2024

8/10 Good

Bhaskar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great value for the money. The rooms are much nicer than most hotels on the Strip: spacious, comfortable bed, couch, tasteful decor, great views. Of course, it is not directly on the Strip, so you need a car to get around but in my opinion the trade-off is worth it. It is a long walk from the self-parking to the room but that's the case in most casino hotels.
Stayed 3 nights in Sep 2024

10/10 Excellent

regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and vibrant. The room has plenty of sources for devices including wireless chargers and usb outlets throughout
Stayed 3 nights in Nov 2024

10/10 Excellent

Armen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and reasonable price
Stayed 2 nights in Nov 2024

10/10 Excellent

Marcos, West Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities
Some things seemed old and worn, like the carpeting. The area surrounding the hotel did not feel safe.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice!
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Service was great! Only downside was that we brought our dog with us and the website states that a dog bed and bowls would be provided. It was only after we arrived that we were told only select Virgin properties provide that service, but that’s no fault of the staff since the website doesn’t make that clear. We had an incident where the tenant of the neighboring room was attempting to enter through the shared door of our room, but hotel manager promptly took care of it and we had no other issues! I do wish they would have been clear about how their DND lights work (there’s no literature explaining what each color light means and the housekeeper wasn’t able to directly clear it up when we asked) as we were out for the day and came back to a housekeeper in our room.Room was great (extremely large). Would probably stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Michael Anthony P.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was almost perfect except for the location of our room. We were placed on 21123 and we can hear the elevator every time it was moving up and down not so much after midnight. Other than that it was a great stay,
Stayed 6 nights in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Property was safe and convenient - very nice!
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room service was very good. The room was very clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bryan

Stayed 1 night in Oct 2024