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Brook Mollington Banastre Hotel and Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Brook Mollington Banastre Hotel and Spa

Exterior
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
2 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • Room service

Explore the area

Map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Countess of Chester Hospital
    4 min drive
  • The Wheatsheaf
    20 min walk
  • Bache Station
    3 min drive
  • Chester (CEG-Hawarden)
    31 min drive

Room options

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed

  • 5 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

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Front of property

Mercure Chester Abbots Well Hotel

Pool
Spa
Pet-friendly
Kids pool
3.7 out of 5, Good, (1001)
The price is AU$144
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Mercure Chester Abbots Well Hotel

About the area

Chester

When you stay at Brook Mollington Banastre Hotel and Spa in Chester, you'll be in the business district, within a 5-minute drive of Countess of Chester Hospital and Chester City Walls. .This spa hotel is 1.8 mi (2.9 km) from University of Chester and 2.5 mi (4 km) from Chester Racecourse.

What's nearby

  • Countess of Chester Hospital - 4 min drive
  • Chester City Walls - 4 min drive
  • University of Chester - 4 min drive
  • Chester Racecourse - 5 min drive
  • Chester Zoo - 5 min drive

Getting around

  • Bache Station - 3 min drive
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Waggon & Horses - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪Starbucks - ‬4 min drive

About this property

Brook Mollington Banastre Hotel and Spa

Victorian hotel with a full-service spa and bars
Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a spa tub. Additional features at this Victorian hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy Modern European cuisine at Garden Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chester? This hotel has 4261 square feet (396 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 15 for adults and GBP 15 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Garden Restaurant

Things to do

  • Fitness classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • Free cots/infant beds
  • High chair
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference space (4261 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 149 out of 872 reviews" "
Rating 8 - Good. 234 out of 872 reviews" "
Rating 6 - Okay. 209 out of 872 reviews" "
Rating 4 - Poor. 142 out of 872 reviews" "
Rating 2 - Terrible. 138 out of 872 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all costs
Hotel smells musty from entering the door. Greeted by leftovers from room service outside the door of a room a few doors away that was still there the following day. The room had a blood stain on the carpet as you cross the threshold. The toilet didnt flush and no hot water at 7am. Didn't want to chance the breakfast. Young girl on reception with a very painful looking black eye totalled 3 staff members we saw during our stay. The first being the receptionist on arrival who was smoking by the front door. I was really looking forward to my stay a this 'spa' hotel. Shocking is the only word i can use
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Jean

Stayed 1 night in Sep 2024

6/10 Okay

mark

Travelled with family
Liked: Cleanliness, staff & service
No wow factor, but a very reasonable place to stay. A couple of small issues that's couldn't be resolved but the breakfast was good, the staff pleasant and the room clean, the power shower was great
Stayed 2 nights in Sep 2024

6/10 Okay

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The Mollington Banastre is a once-grand property in sore need of renovation in some areas. The reception, and downstairs areas were in good order, but the bedroom we stayed in was scruffy! It was a pet-friendly room, so I didn't expect it to be plushly furnished, but I also didn't expect the curtains to be in tatters! On the flip side, the breakfast was good and the staff were pleasant and welcoming. At £100/night on average, plus a per surcharge of £15, it was a bit steep!
Stayed 2 nights in Sep 2024

6/10 Okay

Charlotte

Travelled with partner
Disliked: Property conditions & facilities
We stayed at this hotel for our trip to Chester zoo and the location is great for the zoo. Check in was easy despite our late arrival. However, as per other reviews the hotel is quite old and could do with being revamped. When we woke up Saturday morning we unfortunately didn’t have an hot water for a shower. The spa / pool also looks like it needs some tlc. The walls were quite thin that we could hear people at 2am returning home and coughing next door. However, for the price we paid for the two nights we couldn’t argue too much.
Stayed 2 nights in Sep 2024

6/10 Okay

John

Business traveller
Liked: Staff & service
Since my comments yesterday, we were moved to a better room, Room 6. This was a lot better than 14. Still right hand curtain ripped, and bed valance also ripped. Carpets stained. Again bed was uncomfortable you can feel the springs. Had a good breakfast yesterday for £10, should have pre ordered scrambled egg, but it was ok. Think the whole place generally in need of a refurbishment if they want to compete with the Holiday Inn Express and Premier Inns of this world. Once again unable to add photos on this app !!
Stayed 1 night in Sep 2024

4/10 Poor

John

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very run down, how this has changed from 30 years ago. We are in Room 14, curtains are ripped and hanging off, radiator has no control valve and is Cold during day and very Hot at night. TV reception is poor. Very disappointed and regret having booked a secong night. Will not let me add photos.
Stayed 1 night in Sep 2024

6/10 Okay

Matthew

Travelled with family
Liked: Staff & service
Nice, just tired...
Had a family suite for one night to stay with my 2 boys. The hotel was probably once a thriving, quite impressive hotel however it was let down by being very (very!) over-due a refit! I have no particular complaints as it was very clean (other than the mugs in the room looked like noone had washed them since the last guests!), just very tired. The pool area was good. Nice large pool with a childrens section.
Stayed 1 night in Sep 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Convenient location and good value
Stayed 1 night in Sep 2024

2/10 Terrible

stuart

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Absolutely disgusting, the worst hotel I’ve ever stayed at
Stayed 1 night in Aug 2024

8/10 Good

Sarah louise

Liked: Staff & service, property conditions & facilities
Lovely hotel amazing food . Only issue pool was out of order.
Stayed 1 night in Aug 2024

8/10 Good

Liam

Business traveller
Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, really nice staff couldn't done enough for you. Really enjoyed swimming pool and jacuzzi. Rooms are clean and ours was big separate room for our grandchildren. Lovely meal in the evening couldn't fault it.breakfast was ok. Definitely would return
Stayed 1 night in Aug 2024

8/10 Good

Beatrice

Liked: Staff & service, property conditions & facilities
Room was good, but the stairs smells little bad
Stayed 2 nights in Aug 2024

10/10 Excellent

Neale

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Kids loved the pool !
Stayed 1 night in Aug 2024

6/10 Okay

Davey

Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Oliwer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing accommodation
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Mollington banastre hotel chester
Just got home from a 3 night stay staying at the Mollington Chester , we had a lovely stay , the family room was dated but was clean and very spacious. Staff were very friendly and helpfull, bar area was lovely and we used the pool once , which was lovely , would definitely stay again if we visit the area again
Stayed 3 nights in Aug 2024

8/10 Good

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay
Two night trip away with my partner & 2 year old son. Standard Queen room. Was clean and cosy enough. A cot was provided in our room as requested. Plenty of space in the room also. Around a 7-8 minute drive to both Chester Zoo & Chester Centre. We got a taxi into the centre 1 night (£8). Would recommend the Sergios Italian Restaurant. Didnt experience the spa services so cant comment. Chose not to get breakfast for £15 and instead went for breakfast 3 minutes down the road at The Wheatsheaf (£4.99) all you can eat breakfast.
Stayed 2 nights in Aug 2024

4/10 Poor

Chloe

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very dated. Rooms and hotel has a floaty smell. Rooms was clean but sheets felt cheap. Breakfast is poor not much options. Coffee was stone cold. Abit over priced for what we got.
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired, dated, unclean
Very tired and dated in both public areas and bedroom. Cobwebs in restaurant and crumbs on carpet, looks as though it hasn’t been cleaned in ages. Bathroom was a disaster, toilet seat loose, difficult to flush, took several minutes to refill, water pressure very poor, wash bowl slow to drain, big dirty gap between bath and floor, radiator bracket had punched a hole through the wall. We were refused croissants at 9.20, even though breakfast advertised till 10.00. Tea and coffee was not readily forthcoming. Overall very unsatisfactory
Crack in bedroom wall
Tap fully on
Bathroom radiator
Radiator bracket
Stayed 3 nights in Aug 2024

10/10 Excellent

Sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in a very nice setting, location is very quiet and peaceful for a nice break. The hotel has a nice size pool with jacuzzi hot tub and sauna which is definitely a luxury. Good selections for breakfast and dinner including room service if you prefer, but overall I have to say the staff are excellent - my partner and I have stayed here before and the staff are extremely polite and personable which adds to the charm of the hotel!
Stayed 1 night in Jul 2024

6/10 Okay

Rogelio

Travelled with family
Liked: Staff & service, amenities
We stayed for 4 nights in the Mollington Banastre, and few things we've noticed when we walked in the room was that there was no air-conditioning or hangers in the wardrobe, no doorknob signs to get your room cleaned, the pillows were very thin. The property has ample parking space, the staff were very nice and helpful and the indoor facilities were also quite good.
Stayed 4 nights in Aug 2024

6/10 Okay

Mr D J

Liked: Cleanliness, staff & service
Stayed two nights in twin room. Hotel is in need of an update. Our room was clean but wardrobe doors would not shut, shower head fittings falling apart, toilet difficult to flush. Hotel surroundings are lovely, the pool and fitness facilities are good. Staff all very nice and helpful. Restaurant food quality hit and miss, my pasta was good, my wife's fish and chips was poor.
Stayed 2 nights in Jul 2024