New Hall Hotel & Spa

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Hall Hotel & Spa

Exterior
Indoor pool
Front of property
Deluxe Double Room
Outdoor dining

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Air conditioning
  • Gym
  • Room service

Explore the area

Map
Walmley Road, Sutton Coldfield, England, B76 1QX
  • Sutton Park
    5 min drive
  • The Bridge Restaurant
    1 min walk
  • Sutton Coldfield Station
    5 min drive
  • Birmingham (BHX)
    27 min drive

Room options

Classic Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room

  • 49 sq m
  • Sleeps 4
  • 1 Double Bed

Executive Double Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Classic Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Classic Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

Sutton Coldfield

Located in Sutton Coldfield, New Hall Hotel & Spa is in the historical district, within a 10-minute drive of Sutton Park and Castle Vale Central Park. .This family-friendly hotel is 11 mi (17.7 km) from National Exhibition Centre and 8.5 mi (13.7 km) from Bullring & Grand Central.

What's nearby

  • Sutton Park - 5 min drive
  • Belfry Golf Club - 11 min drive
  • Villa Park - 13 min drive
  • Bullring & Grand Central - 16 min drive
  • Utilita Arena Birmingham - 16 min drive

Getting around

  • Sutton Coldfield Station - 5 min drive
  • Bull Street Station - 15 min drive
  • Birmingham Airport (BHX) - 27 min drive

Restaurants

  • ‪Turknaz Restaurant - Sutton Coldfield - ‬6 min drive
  • ‪Boot Inn - ‬4 min drive
  • ‪The Fox - ‬3 min drive
  • ‪The Horse & Jockey - ‬5 min drive
  • ‪The Duke Inn - ‬5 min drive

About this property

New Hall Hotel & Spa

Family-friendly hotel with a full-service spa and a golf course
New Hall Hotel & Spa offers 60 air-conditioned accommodations with DVD players and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Satellite television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

This Sutton Coldfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court and a health club. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

New Hall Spa has 3 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 60 individually decorated guestrooms, featuring refrigerators and DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After practicing your swing on the golf course, you can enjoy other recreational amenities including a health club and an indoor pool. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and 5 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning.
New Hall Hotel & Spa has a restaurant on site.
The Terrace Restaurant - Overlooking the garden, this fine-dining restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily: GBP 22.50 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • The Terrace Restaurant

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Golf course
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Private picnics
  • Sauna
  • Steam room
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Raised toilet seat
  • Step-free path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas (fines apply)
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • DVD player
  • Satellite channels
  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 22.50 per person
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Only children under 18 years old are allowed in the pool from 9 AM to 11 AM, and 3 PM to 5 PM, 7 days a week.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

New Hall Hotel
New Hall Hotel Sutton Coldfield
New Hall Sutton Coldfield
New Hall Hotel And Spa
Hotel New Hall
New Hall Hotel & Spa Hotel
New Hall Hotel & Spa Sutton Coldfield
New Hall Hotel & Spa Hotel Sutton Coldfield

New Hall Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 350 out of 521 reviews" "
Rating 8 - Good. 128 out of 521 reviews" "
Rating 6 - Okay. 27 out of 521 reviews" "
Rating 4 - Poor. 10 out of 521 reviews" "
Rating 2 - Terrible. 6 out of 521 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ryan

Disliked: Staff & service
Not great for the price we paid/
The milk in our room for tea and coffee was 2 months out of date. Requested new milk, took 2 hours for someone to get us some. Bed sheet had blood stains on it. Bathroom sealing had mould. For the price I paid I expected a lot b er ter than this
Stayed 1 night in Aug 2024

10/10 Excellent

Isatou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So beautiful and with wonderful staff
The property is stunning. Absolutely gorgeous and beautifully maintained. Staff are all fantastic personalities and nothing is too much trouble. If had to be extremely picky - would say the bar is over priced and the pillows are too soft but nothing that effected our stay and would recommend to anyone.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Stayed 1 night in Jun 2024

10/10 Excellent

L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and fantastic facilities. The restaurant served brilliant food and we enjoyed relaxing in the bar in the evenings. We went for walks in the grounds every day as its location was stunning.
Stayed 3 nights in May 2024

10/10 Excellent

NYREE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Historic buildings, great staff, good spa facilities, relaxing stay
Stayed 2 nights in May 2024

10/10 Excellent

Ben

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, amazing hotel grounds and lovely rooms. We had the room service, and there was a great selection on the menu. Plenty to do around the grounds and wider area.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

ABID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and beautiful building and grounds
I stayed in the room called Sirius which is one of the larger rooms with plenty of space and had windows facing 3 different aspects. Service was great and very welcoming by all. The delicious food in the restaurant and the breakfast ordered the to room scheme was a great idea. Nicely maintained grounds with walks into some woods. Couldn’t figure out why it’s not a 5 star.
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

suzanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For one night it was just perfect and very close to the airport (which was my reason for staying)
Stayed 1 night in Apr 2024

10/10 Excellent

Annelise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My daughter birthday celebration food staffwas so pleasant. Hotel staff i give 10. Function room Stunning.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday treat
Stayed for my wife’s 40th, the service from every member of staff was excellent, it’s a beautiful hotel, we will definitely return. There were little extras such as balloons and fizz in our room along with a handwritten note for my wife, we also loved relaxing in the pool and spa area.
Stayed 3 nights in Mar 2024

10/10 Excellent

Jane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Break
Lovely, comfortable hotel in a beautiful setting. Pool,jacuzzi, steam room and sauna very pleasant. Very helpful and friendly staff and good restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Sally

Travelled with partner
Liked: Amenities
What a beautiful place to stay, steeped in history. Staff amazing.
Stayed 2 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New Hall is a beautiful old building and has been kept to a very high standard. The staff are just so friendly and helpful.
Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wanting to be close to great food and other fun in Birmingham but away from the stress, New Hall was perfect for our group of five friends. The spa and their staff don’t get enough praise. The lounges and gardens and drinks make for easy unwinding. Of course, the grounds and the atmosphere are the draw. I was expecting to be overcharged for services as a result but they really provided value. The actual bedrooms (at least ours) were smaller and not fancy but they did leave nice treats for my birthday :)
Stayed 1 night in Mar 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

ASHLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Stay
This venue exceeded our expectations. We were staying overnight after a long drive at the end of a working day, heading on to an appointment next day. We'd chosen New Hall due to the location and possibility of some pampering. What we hadn't factored in was the quality of the restaurant. I feel churlish for having called to check that feeding vegans would be OK. There were several excellent vegan options on the dinner menu and on the breakfast menu. Service was excellent and the chef is a genius. Spa next morning did not disappoint. A steam room with genuine heat and steam! a good (small) sauna, lovely pool, all spotlessly clean and well attended. One of the best value stays we've had in the UK. Highly recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
Perfect 2 night get away. Great dinner, amazing breakfast, super service. Tip top and will return for sure
Stayed 2 nights in Feb 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning Hotel Spa, room was superb, every staff member was happy and had time for you. The Spa was a dwlight to yse with a decent hot sauna & Steam room, jacuzzi jets were wonderfully powerful & a lovely pool to swim in. The bar food was great & the resturant food the next day was very tasty. Was an absolutely pleasure to stay there, coulfnt failt it.
Stayed 2 nights in Feb 2024