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We felt welcome from the moment we arrived. The accommodations were perfect, the location on Chalk Sound was amazing, and the food at their restaurant Las Brisas was the BEST!

The entire staff was genuinely pleasant and helpful. Always pleasant and friendly. Property was a good size. Food options were very good. Only downside was the surf was pretty rough for most of the week.

The staff was very warm, friendly, helpful, and professional and not intrusive. The food was plentiful and delicious. I loved my ocean-front room mainly because I love how the waves sounded crashing against the rocks at night. I also felt very safe there. Although the majority of tourists at the resort were much older, coupled, and from the UK, I, as a young, single, black female from the Caribbean, felt very comfortable there. I stayed 4 days there. If you are introverted and looking for peace and a place to rest and refresh yourself, this is it.

Sugar Bay was a very good all inclusive resort. I would definitely go again.

Let me start by saying there is no better staff. Keith, Hisani, Melanie, Michael, and many others, everyone, everyone had a smile, said hello, went above and beyond, and frankly, made us feel like we were long time friends. You take that, and couple that with the quality of the food, and the location of the hotel, there's nothing left to want. There's a nearby surf bar with music, drinks, and decent food (less than five minutes walk). The hotel is a 2 minute walk to a beach and you can walk along the beach in either direction for 20-30 minutes. The beds were comfy, the rooms were appointed well, the water pressure and temp were perfect, and the internet worked as it should for a video meeting. The front desk ensured that we knew what to see on the island, recommendations for local spots for food, drink, and sightseeing, and they coordinate the shuttle as needed, sometimes with little to no notice. I would not change a thing. I look forward to a return trip in the very near future and seeing the staff with their welcoming smiles.

The staff was very nice. The drinks were good. The food was good but could have been a little bit hotter. The rooms were excellent.