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Cascada Boutique Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cascada Boutique Hotel

Hypo-allergenic bedding, free minibar, in-room safe
Point of interest
Exterior
Mountain view
Point of interest

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Bundesplatz 18, Lucerne, LU, 6003
  • The Swiss Path
    7 min walk
  • KKL Lucerne
    7 min walk
  • Mt. Rigi
    7 min walk
  • Emmen Air Base (EML)
    14 min drive

Room options

View all photos for Family Room Large

Family Room Large

Family Room Large

  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Room Medium

Family Room Medium

Family Room Medium

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Large

Double Room Large

Double Room Large

  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

Double Room Medium

Double Room Medium

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 12 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room Small

Family Room Small

Family Room Small

  • 35 sq m
  • Sleeps 4
  • 4 Twin Beds

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About the area

Lucerne

With a stay at Cascada Boutique Hotel, you'll be centrally located in Lucerne, within a 10-minute walk of KKL Lucerne and Chapel Bridge. .This hotel is 0.9 mi (1.4 km) from Loewenplatz and 1.1 mi (1.8 km) from Lion Monument.

What's nearby

  • KKL Lucerne - 7 min walk - 0.6 km
  • Chapel Bridge - 10 min walk - 0.9 km
  • Lion Monument - 19 min walk - 1.7 km
  • Swiss Transportation Museum - 4 min drive - 3.1 km
  • Chateau Guetsch - 5 min drive - 3.5 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 6 min walk
  • Zurich Airport (ZRH) - 64 min drive

Restaurants

  • ‪Tacuba - ‬4 min walk
  • ‪Two Hands Coffeehouse - ‬3 min walk
  • ‪Pizza Blitz - ‬3 min walk
  • ‪Parterre - ‬3 min walk
  • ‪Wolf - Burger & Steak Bar - ‬4 min walk

About this property

Cascada Boutique Hotel

Hotel with a 24-hour front desk, a quick walk to KKL Lucerne
Cascada Boutique Hotel offers 66 air-conditioned accommodations with free minibar items and safes. Each accommodation is individually decorated. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 individually decorated guestrooms, featuring free minibar items and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional features at this hotel include shopping on site and a television in a common area.
Enjoy Spanish cuisine at Bolero Restaurante, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Bolero Restaurante - This restaurant specializes in Spanish cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CHF 22.00 per night)
  • Limited on-site parking
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: CHF 20 for adults and CHF 10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Bolero Restaurante

Things to do

  • Free bike hire
  • Shopping

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Free minibar
  • Mini fridge

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Self parking fee: CHF 22.00 per night
  • Pet fee: CHF 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Cascada Swiss Quality
Cascada Boutique-Hotel Hotel Lucerne
Cascada Swiss Quality Hotel Lucerne
Cascada Swiss Quality Lucerne
Swiss Quality Hotel Cascada
Cascada Boutique-Hotel Hotel
Cascada Boutique Hotel Hotel
Cascada Boutique Hotel Lucerne
Cascada Boutique Hotel Hotel Lucerne

Cascada Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 524 out of 853 reviews" "
Rating 8 - Good. 251 out of 853 reviews" "
Rating 6 - Okay. 57 out of 853 reviews" "
Rating 4 - Poor. 18 out of 853 reviews" "
Rating 2 - Terrible. 3 out of 853 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Georgia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable location, modern clean room, friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Wills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. The neighborhood is charming and it was conveniently close to the railroad station.
Stayed 2 nights in May 2024

10/10 Excellent

Saurabh

Liked: Cleanliness, staff & service, property conditions & facilities
Best people and best service
Stayed 2 nights in Aug 2024

8/10 Good

Sherida

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Oleg

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I would say this is 3.5 star hotel , not 4 , nothing special . They don’t have bell man , so you take bags by yourself. First room we checked in , AC was not working. They moved us to different room, AC was working but it was making horrible noise, practically couldn’t sleep , but for 2 nights left did not want to move , they tried to fix it , was ok only for one day . But anyway, average hotel for that price .
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the train and old town
Big, bright room with comfy beds. Staff was welcoming and helpful!
Stayed 2 nights in Jul 2024

8/10 Good

Mariela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service for Switzerland, convenient location
Stayed 1 night in a Double Room Large. SERVICE - Check in/out was easy and pleasant. Upon check out we were offered a bottle of water each for our trip. A few drinks were included in the mini fridge. ROOM - We had a double room with a sofa bed. It was smaller than what appears in photos but we were OK for 1 night, longer stay may be difficult. Bathroom had a tub and toiletries. AC worked well. COMFORT - The people in the room above were very loud and we notified the hotel; the issues was handled quickly. NOTE - hotel is very close to the train station; we could see the trains coming/going. The negative was that you could hear the trains brakes screaching. LOCATION - good and convenient to the transportation, however, not exactly in the Old Town. VALUE - Seems overpriced for the $500/night we paid. Hotel was comfortable but definitely did not feel luxurious.
Stayed 1 night in Jul 2024

10/10 Excellent

Premal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to train station. Excellent staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and gave us waters and candy and anything we needed including directions and discounts to their restaurant. Had a good shower with shampoo and conditioner and free drinks in fridge.
Stayed 1 night in Jul 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the price..
Stayed 2 nights in Jul 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Robin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to give a shout out to the staff, especially the reception (Elena who was so incredibly helpful) and the man with the long black wavy hair (whose name I have unfortunately forgotten). I know his family is from Turkey. They were wonderful, helpful and professional!
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucerne a place to remember
Amazing stay. Hotel was in a very good location to access the Lucerne train station and with the swiss pass every place in our wish list was at the reach of the hand. Hotel was very clean, staff was helpful and there is a spanish restaurant in the hotel that is worth to visit: the paellas are great and the staff are incredible. Breakfast was not included so if you re taking a train, or moving around the city is better to have it at the train station or in some other place: there are a lot and very good in food variety and price.
Stayed 1 night in Jun 2024

8/10 Good

Orit

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and modern hotel close to everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Nadia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights at this wonderful hotel. Walking distance 5 min from Lucerne train station. The staff was so attentive, room clean and well kept. That you for a great stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service
Solo Trip
Noisy from street noise. But nice. Good restaurant. Friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

YUKIHIRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Chee Kheem William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staffs
Stayed 2 nights in Jun 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and rooms! Lovely staff, wonderful restaurant and convenient short walks to old Lucerne and train station. Will stay again!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Zichao

Stayed 1 night in Jun 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is good. The location is convenient too. We will be back.
Stayed 2 nights in May 2024