4/10 Poor
Michael
Travelled with family
24 Nov 2024
Disliked: Cleanliness, amenities, property conditions & facilities
Well, when we arrived the lights were off in the lobby which were a little bit sketchy.... I got over it.. checked into our room. The iron and the ironing board were missing on the wall. The coffee pot was missing... Woke up in the morning to go to The breakfast bar. It was pretty bare but not really a complaint. The coffee was fresh so that was good..... Went back to the room. Turned the lights on realized that there was mold on the lamp shades throughout the room. The toilet was loose on the floor. The towel rack and the shower curtain rack looked like they had been ripped out. There was holes in the ceiling haphazard paint job throughout the room. The one of the beds was a little off kilter. The sink was coming off the wall in the bathroom and the hair dryer was missing and everything had been kind of lathered and multiple colors of paint come to find out talking to the nice people that work there that I guess one of the rooms down the hall one had a sprinkler system flood that room and I guess other adjacent rooms which I guess may have been one of ours which explains why the carpet was brand new but there was corrosion on all the lamps that were made of stainless steel by the way and the beds were not very comfortable at all.... I never complain about hotel rooms and this is the first time in my entire life that I actually went to the front desk and I didn't start off with a complaint.
Michael
Stayed 1 night in Nov 2024