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Al Shourfah Hotel Madinah

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December 2024
January 2025

Photo gallery for Al Shourfah Hotel Madinah

Lobby sitting area
In-room dining
In-room dining
Interior detail
Front of property - evening/night

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Northern Central Area, Madinah
  • Prophet's Mosque
    11 min walk
  • The Green Dome
    11 min walk
  • Baqi Cemetery
    14 min walk
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    24 min drive

Room options

View all photos for Quadruple Room

In-room safe, free WiFi

Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Suite, 2 Bedrooms

Superior Suite, 2 Bedrooms | Living area

Superior Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Living area

Family Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 6
  • 6 Twin Beds

View all photos for Triple Room

In-room safe, free WiFi

Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Suite

Flat-screen TV

Junior Suite

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area

Suite, 2 Bedrooms

  • 30 sq m
  • Sleeps 6
  • 6 Twin Beds

About the area

Madinah

A stay at Al Shourfah Hotel Madinah places you in the heart of Madinah, within a 15-minute walk of Prophet's Mosque and The Green Dome. .This hotel is 1.6 mi (2.6 km) from Baqi Cemetery and 2 mi (3.2 km) from New Bilal Market.

What's nearby

  • Prophet's Mosque - 11 min walk - 1.0 km
  • The Green Dome - 11 min walk - 1.0 km
  • Baqi Cemetery - 14 min walk - 1.2 km
  • Quba Mosque - 7 min drive - 6.5 km
  • Madina Mall - 9 min drive - 8.1 km

Getting around

  • Madinah Station - 19 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 24 min drive

Restaurants

  • ‪Kiffa - ‬6 min walk
  • ‪الصالة التنفيذية - ‬2 min walk
  • ‪Alhuda Lounge - ‬2 min walk
  • ‪Cafe Najd - ‬5 min walk
  • ‪الحرم - ‬1 min walk

About this property

Al Shourfah Hotel Madinah

Hotel with free breakfast, near Prophet's Mosque
Al Shourfah Hotel Madinah offers 728 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Madinah hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Make yourself at home in one of the 728 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and electric kettles.
This hotel offers bellhop services and designated smoking areas.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.
Al Shourfah Hotel Madinah has a restaurant on site.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 8:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 24-hour room service

Family friendly

  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Couples wishing to share a room must provide proof of marriage
Alcohol is not served or permitted at this property

Property is also known as

Al Shourfah Hotel Madinah Medina
Al Shourfah Madinah Medina
Al Shourfah Madinah
Al Shourfah Madinah Madinah
Al Shourfah Hotel Madinah Hotel
Al Shourfah Hotel Madinah Madinah
Al Shourfah Hotel Madinah Hotel Madinah

Al Shourfah Hotel Madinah Reviews

Reviews

5.0
Rating 10 - Excellent. 2 out of 20 reviews" "
Rating 8 - Good. 2 out of 20 reviews" "
Rating 6 - Okay. 7 out of 20 reviews" "
Rating 4 - Poor. 1 out of 20 reviews" "
Rating 2 - Terrible. 8 out of 20 reviews" "

4.6/10

Cleanliness

4.8/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Travelled with family
Nearer to masjid Nabwi saw. Breakfast war good. Catering manager Mr. Ali was very caring and good to all customers.
Stayed 7 nights in Dec 2019

2/10 Terrible

Furqan, Riyadh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property. The only thing remotely nice is the location other than that this is the worst hotel to stay in.
Stayed 1 night in May 2019

6/10 Okay

Irfan, London

Travelled with family
Liked: Staff & service, amenities
Nice reception area but nothing else. The rooms were OK, bathroom very basic, beds were very uncomfortable. Good location, Prophets mosque was less than 5 mins away. But you get what you pay for. Better hotels cost more.
Stayed 4 nights in Apr 2019

6/10 Okay

Shaheena

Disliked: Staff & service
Poor room service, no towels provided even after requesting for soooo many yimes, manager was too nice and humble and took care of everything as soon as we met him. Cleanliness is average, even the bed linens were dirty the first two nights
Stayed 3 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Average
The place was not clean and has smell in the rooms.
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience I have ever had in terms of cleanless ( entire hotel needs a proper house keeping manager) insects everywhere and terrible smell. Also the disturtion was unbearable
Stayed 5 nights in Mar 2019

8/10 Good

ABDULLAH

Disliked: Cleanliness, staff & service, property conditions & facilities
Good
Was not so bad ..
Stayed 4 nights in Jul 2018

2/10 Terrible

Syed, Madinah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get the room we booked. No toiletries. No housekeeping. Toilet was not cleaned. Asked housekeeping to clean it. They said they will clean it when we will leave. I seriously do not want to say bad about anything. But when my family got insulted. That’s crossing the line. Worst stay of our life. I will not recommend this place to anyone.
Stayed 3 nights in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice location and good customer services.
Good Hotel, Very close to Al Masjid an Nabawi. Just cross the road. Clean and helpful Staff. Everyday room services asking for needs. Restaurant Staff are amazing. Specially Manager Mr. Mohamed Sayed, who is amazing person for customers.. Helpful and look after lots. For him I am accutally writing as he deserves good comments. Hope come back again same place and I will recommend friends & family too.

6/10 Okay

Siti Aisha

Liked: Cleanliness, staff & service, room comfort
Location very good. Hotel lift is always crowded. I advised to take the stairs if u are fit.

2/10 Terrible

Abdul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phathatic
Worse experience no one speak English stayed 5 night they were charging me for 6 I had trouble explaining them no one speak English.won't ever book there again.

2/10 Terrible

Rehan, Riyadh, Saudi Arabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big Time Looters & Thugs
Despite having receipt of payment of full amount in advance from Expeida, they charged me excess amount for the same room without giving any reason , explanation or receipt. It was take it or leave it for the room which i have already paid in advance in full via Expedia. I am very much sure that the excess charges were gone in the pockets of receptionists since they didn't even issue any receipts against the same !
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was about to stay in the street!
I went there around 3 am !! exhausted after a long trip to find out that they did not receive any confirmation about my booking so they asked me to book and pay again!! That was horrible !! And the price was way higher than what I found on Expedia!! So, I left them and stayed in other hotel!
Stayed 1 night in Feb 2018

10/10 Excellent

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed in this hotel for the first time and must say I was surprised by the hotel.It is a few minutes walk to the Haram.room was really nice and cleaned daily.staff very helpful and breakfast was nice. Would stay there again in the future as the price was very reasonable
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Nice hotel, close to Haram.
It is ok however renovation is needed especially for the toilets.
Stayed 10 nights in Dec 2017

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
Average
Beds were comfortable, location was good. Rooms were not cleaned once in the 7 days we were there. Service could definitely be improved.
Stayed 7 nights in Dec 2017

8/10 Good

Syed Raza

Disliked: Staff & service, property conditions & facilities
Medina visit
The check-in was a nightmare but situation for resolved eventually. The check-in staff should be able to speak English but don't and this causes confusion and frustration all around. The condition of the room and specially bathroom was tired and need of refresh.
Stayed 2 nights in Dec 2017

2/10 Terrible

osama

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
لايستحق الزيارة
استقبال الموظفين سيء والتكييف سيء والحمام ايضا سيء لايوجد صيانة
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel ist total veraltet. Der Service ist sehr schlecht. Zimmerreinigung gab es nur gegen Bezahlung an das Personal. Wir würden dieses Hotel nie mehr buchen!
Stayed 4 nights in Mar 2019

6/10 Okay

kheder

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Jan 2019